If you're on the go, it would be wonderful to be able to manage your UserVoice Admin Console from your mobile. Right now the Admin Console is not mobile-friendly. It would be ideal if it were, or if there were an app for managing it.

On the end-user site, add an option to allow reading through the comments from top to bottom, oldest first.

We encourage our own employees (most of whom are NOT UserVoice admins) to search our product HelpDesk Knowledge Base articles if they need information about our product. I understand these searches are counted in the analytics report.
I would like you to add a filter that excludes specific IPs and company domains so these results are not captured in the analytics.

Feedback only admins will only be able to manage ideas, but not tickets. They can view tickets but not reply to customers.

I'd like to be able to integrate Inspector with LinkedIn/Facebook for additional information on the user (similar to how Rapportive pulls in info)

It seems like more of our customers are submitting tickets to our support queue, when they really are just trying to give Feedback.

Is there a way to make it a little clearer what they are actually doing? (I realize it's pretty clear now :), but they're hitting "Feedback" then just jumping right into their message rather than glancing at the top of the screen to see they are really submitting a support ticket.)

thank you!

As a Windows Phone UserVoice member. I propose you create a data visualization page where you show charts and graphs of which categories have the most features pending, feature trends over time. Similarly and most importantly: which features the WP Team has already addressed and the priority they have put on future features (e.g. release dates). The last two could be a section on its own.

Transparency to users is key for a product that is gaining momentum as it builds the sense of community and creates fans.

We have a feedback tool that we find more useful than the kudos. Each reply is tagged with

How are we doing? You can let us know at http://supportsurvey.volunteer2.com.

Having both there is less than ideal.

I would like the "Give Feedback" tab on the LEFT, and the "Contact Support" tab on the RIGHT in the widget.

We should at least have a choice.

It seems silly that I have to use an external service to host my images when I want to embed them in a knowledge base article. It's a whole extra step that I have to train my customer support reps to do in order to create articles. I'm also worried about having broken links if any of these services, for whatever reason, take down my photos. That would have a material effect on my customers' support experience.

Tenderapp has a really great solution for this. I'm puzzled that this doesn't already exist here.

Some customers would like the option to add customized instructional text to the Widget. They have a phone number or specific instructions they would like to add.

Anyone who provide a service in multi language needs to have a multi language Knowledge Base.

Today Uservoice offers you the ability to have KB in a plenty of languages. But you can only choose ONE language.

I provide a service in Brazilian Portuguese and English. I want to have a Knowledge base in english and another one in Brazilian Portuguese.

I build my own KB with this multilanguage feature in just a week: support.flashping.com and suporte.flashping.com

But this do not compares with having this feature built-in uservoice.

If you have a multilanguage website, vote on this.

The Helpdesk analytics report is great, but it would be even better if we could export the data. This would help with having a reference point and for putting together reports.

add Facebook fan page channel(s) to be able to reply to the messages and convert messages into ideas or tickets.

An end-user is submitting feedback via the widget. She realizes as she's writing it that it is actually a support question rather than feedback. She goes to click the Contact Support tab, but all of her text disappears. It would be nice if it were preserved.

I have to manually switch a status update from no-reply to an email address. If I /never/ want to use no-reply, that's a lot of wasted time. It would be great if I could specify that it default to an email address.

keyboard shortcuts are so important for those of us who spend all day on uservoice. Of do these already exist and I just can't find them?