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Support HTML based auto-reply e-mails within Setting/tickets/RULES

Within Setting/tickets/RULES, you can set auto-reply based on certain rules.
There should be a way to enter HTML so the e-mails can be A. Branded B. Have LINKs embedded into text.

For e.g. to avoid ugly links like : Click here to track a package http://www.xyz.com/track-a-package/
and replace ugly links with as a link in itself.

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    Customer ServiceCustomer Service shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Customer ServiceCustomer Service shared a merged idea: Support HTML based auto-reply e-mails in rules  ·   · 

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      • Hubster AdminHubster Admin commented  ·   ·  Flag as inappropriate

        SERIOUSLY! would love/need this feature, please add support for html so they don't have to look so... plain.

      • chawkinschawkins commented  ·   ·  Flag as inappropriate

        Agree very much. Would love to add images to the bottom as well

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