UserVoice iOS (iPhone + iPad) app for admins
I like that I can insert UV into our own iOS apps, but what I'd really like is a UserVoice app that allows me to manage our tickets and feedback for our admins only.
iOS / Droid app which allows you to access your Support Area Back-end.
Currently using the back-end on a mobile / tablet browser is a bit of a task as its not responsive so maybe a native app to manage your portal could be very useful.
Admin Console for iPhone and iPad users on the go.
Fix the admin pages so that they aren't totally worthless via a mobile device.
It would be nice to have a native iPad app. While the Admin Console is optimized for the iPad, it would be ideal to have a native app. Right now the browser takes up valuable space in the view of the Admin Console.
We’re also collecting feedback for a native Android app for the admin console – http://feedback.uservoice.com/forums/1-general-feedback/suggestions/2697946-uservoice-android-app-for-admins
Please get us an iPhone access to our uservoice admin section + an easy switch between multiple accounts. Thank you!
Gregg Le Blanc commented
I use Windows Phone 8, and an iOS app for other admin users would still be good for us. The mobile site is OK on the phone... but just looking at admin activities would be actually pretty nice.
We were working on a "private feedback" set of forums, so we wanted to check in periodically to see who was / was not clicking on their invites.
So an app would have been idea for that. We weren't going to ***** open the compiler for that, and it was a few taps to get there via the mobile site.
Alexa Zamora commented
UV has the best overall features ... albeit missing an iOS app to help us manage tickets and conversations with our customers. We were using Desk.com & Get Satisfaction ... that had an iPhone app; but it was a bit too clunky since there was no knowledge base like UV.
Don Wilson commented
An iOS app would be ideal, but a more iPhone-friendly website would be a step forward as well.
Ralph Gootee commented
We need to sometimes grab tickets from the road, and an iOS app would be GREATLY beneficial.
AdminJoshua Rudd (UX, UserVoice) commented
Hey Brian, thanks for the feedback. We just updated the web-based Admin Console with 'apple-mobile-web-app-capable' and added touch icons for saving it to your home screen.
According to apple, you can reclaim the space from the browser without creating a native app by telling mobile Safari that your content is a web app.