Developer API
UserVoice’s API allows you to build almost anything with UserVoice data. We provide a public API that is read-only and a write-only API for Silver accounts and above. Let us know what you think needs to be added or improved!
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Add Kudos API
Having the Kudos API would help in situations where the customer communication experience is completely built using UserVoice API and external UI.
5 votes -
Add ability to auto fill any field
I needed to pre-populate a standard field without using SSO login. It would be great if this were possible through javascript.
1 vote -
a portAl for developers to Roam and pick up creative peoples input.
The critics board
3 votes -
Support CORS requests
It'd be really great for submitting tickets via AJAX if the API sent back CORS headers (e.g. Access-Control-Allow-Origin). This could be configured on a per-subdomain basis via the Admin panel. Currently I'm having to proxy the requests.
3 votes -
2 votes
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Add HTML formatting for ticket responses sent via the API
Y'all will be adding a feature soon that allows HTML formatting for tickets. It would be great if that was included for the API as well.
3 votes -
hook up with infusionsoft
We use infusionsoft for CRM and Marketing
1 vote -
Add API call for checking status of notification emails,Comment Updates and User Selected Language for current user
Currently there is no way we can get that information Through API about a user what we set in setting page but i think this is needed if we are going to have some custom logic implemented on these basis. i also attached the image and highlighted the things i am asking about to make it more clear
13 votesThank you for the heads up on this! I believe also updating this information should be enabled using the API too.
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add new filter option "ticket_update" for GET /api/v1/stream/private.format API call
add additional option "ticket_update" for API call /api/v1/stream/private.format
Currently available options are: vote, suggestion, comment, suggestion_update, note, suggestion_merge, suggestion_message, ticket, ticket_message, ticket_note.Wehn existing ticket status or custom field gets updated, that event is not possible to receive through /api/v1/stream/private.format. It seems that object type "ticket" is sent for new tickets only.
13 votes -
fix escaping in /api/v1/suggestions.json and others
currently, only the xml output properly escapes suggestions' fields. I've seen problems with the "text" and "formatted_text" attributes, but it might extend to "title" and others. the values contain unescaped newlines and double quotes. examples:
"text":"UserVoice pro tip #1: \n
and
"formatted_text":"\\u003Cdiv class="typeset"\\u003E\\u00
(class="typeset" being the problematic part)this applies at least to the responses sent by /api/v1/suggestions.json and /api/v1/forums/{forum_id}/suggestions.json
13 votesIs this relevant or was this possibly temporary?
I’m getting valid JSON like this:
https://gist.github.com/raimo/793beaf35fb838b06211
with the class=“typeset” part escaped as it should.
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Automate setups with obvious vendors such as MailChimp
I use WuFoo and MailChimp with API, very easy to set up.
10 votesHey Barry,
What sort of setups are you imagining here? For example, MailChimp (whom we love) is generally for newsletters, so I’m not sure how that fits into our product. Would love to hear your thoughts!
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20 votes
Provided that https://github.com/ciaranj/node-oauth exists, implementing the JS library for Node is going to happen soon.
Do the supporters have specific need for in-browser JavaScript library?
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Add a shortened URL to the suggestions API
You have shortened URLs assigned to each suggestion e.g. Twitter/Facebook/Email links.
It would be useful if you could expose these shortened URLs in the API as well.6 votesCan you give us an example of such a shortened URL? I’m afraid these short URLs are provided by the associated services like Twitter and Facebook, but I’m not actually sure what you mean here. :)
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add a timestamp field to the votes API
The private API gives a created at field for suggestions and comments.
It would be useful for us to also have a timestamp for each vote.
This would allow us to get a sense of trending suggestions.
If you're storing this data, it would be trivial to add :-)
9 votesThere isn’t an endpoint for getting a list of votes for each suggestion. That’s an interesting idea. We do however have the stream API that does give you votes and times. You could make a request to the stream API for just votes and it would give you all votes order by the most recently created.
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API call for changing ticketing rules
Customer wants to have access to these features so they can make quick and easy daily changes to who gets tickets.
0 votes
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