Mobile SDKs

Swing on over to https://www.uservoice.com/mobile/ to find out more about UserVoice’s native SDKs for Android and iOS apps.

To file issues for specific SDKs, please visit https://github.com/uservoice/uservoice-ios-sdk/issues or https://github.com/uservoice/uservoice-android-sdk/issues.

How can we improve our native Android or iOS SDKs for mobile?

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  1. Skip Additional Details view in iOS SDK

    If the user is already registered and all the information needed in Additional Details view are already set, just skip that screen and send the ticket.

    Current implementation confuses causing them to ask what's going on in a separate ticket.

    1 vote
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      0 comments  ·  iOS SDK  ·  Flag idea as inappropriate…  ·  Admin →
    • Create Xamarin bindings so we can use the native SDKs in our Xamarin projects

      It would be great to have UserVoice available for Xamarin projects. Specifically for Android and iOS. There is a 3rd party Android port here: https://github.com/jkells/xamarin-android-uservoice-binding but it would be great to have some official up-to-date Xamarin bindings for the two native SDKs maintained by the UserVoice team.

      6 votes
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        0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
      • Native Windows Phone agent

        We really need to make a native client for Windows Phone. The recent adoption of UserVoice from Microsoft makes it a higher priority nowadays.

        5 votes
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          0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
        • Elegant linking between native views of KB articles in the app

          As it is now, to add links between articles in the admin you have to clumsily paste in a URL. In the app, these links load the browser version and look terrible.

          You should let us create article-to-article links that don't break the experience.

          9 votes
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            0 comments  ·  iOS SDK  ·  Flag idea as inappropriate…  ·  Admin →
          • 0 votes
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              0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to limit KB to more than 1 topic in an app (but not all)

              Today it is possible to create an application and provide “all topics” or just one. However, we’d like to be able to specify two topics to get displayed in the SDK.

              3 votes
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                0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
              • Hide name/email field when those attributes are passed for a user

                If you use .identify in the mobile SDKs, it passes the user's name and email address. Great! But when the user goes to post a ticket, you still show the email and name field.
                It would be ideal if admins had the option to hide those fields. The user doesn't need to enter any information and it could confuse them.

                0 votes
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                  0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                • 0 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support for Cordova-based Android apps

                    There is a Cordova plugin for the UserVoice iOS SDK (http://plugreg.com/plugin/cancian/com.cancian.uservoice) but none for Android. I would like to have an Android Cordova plugin for UserVoice, or even better, a cross-platform plugin supporting both Android and iOS.

                    12 votes
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                      0 comments  ·  Android SDK  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to include config info and attach detailed app logs to messages from users

                      I am using Android SDK and would like to show the default content (app settings, system configuration etc. information) in the "Contact Us" activity and attach a file (detailed app log) when user tap the Send Message button. How to add the default content and file attachment via Android SDK?

                      1 vote
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                        0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                      • Be able to add attachments/screenshots when submitting a ticket in the mobile SDKs

                        When a user submits a ticket via the mobile SDKs, they have no way to add a screenshot or other attachment. This would require a follow up email/ticket which requires yet one more step for the user.

                        3 votes
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                          1 comment  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add SmartVote to the Mobile SDKs

                          SmartVote is awesome, but right now it's not part of the mobile SDKs, so we can't embed it in our mobile apps. It would be awesome if it was part of the mobile SDKs too.

                          14 votes
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                            0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                          • add movable keyboard in builtin...

                            add movable keyboard in builtin.. it wilhelp for manyusers,that have any complaint in touch panel...lets check
                            http://www.indiantrio.com

                            1 vote
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                              0 comments  ·  Android SDK  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add Satisfaction widget to Mobile SDKs

                              Currently, the only way to prompt for satisfaction is the Javascript widget; the satisfaction widget can't be embedded using the Mobile SDKs.

                              8 votes
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                                0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add ability to insert app-aware review request link in responses

                                When I've had a good support interaction, I'd like to end with a request that they write a review. We have 22 apps on 3 platforms (for a total of 66 apps), and it would be nice if I didn't have to manually insert the correct review link for each app.

                                The way I imagine the feature working is similar to Canned Responses. In Settings, we would write the default language for requesting a review, including a link. Then when we're writing our response, we click on a Request Review link (next to Canned Responses), which would insert the default…

                                0 votes
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                                  0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                • 23 votes
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                                    0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add a prompt for users to rate the app in iTunes or Google Play

                                    With the mobile SDKs, users can leave feedback or send a ticket. However, adding a prompt that encourages them to go to the Google Play or iTunes store, would also be helpful, and help admins get ratings for their app.

                                    0 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Capture device/OS details

                                      Capture the device model and OS version along with issues reported.

                                      25 votes
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                                        0 comments  ·  All platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support of ActionBar Sherlock (Android)

                                        Instead of hiding ActionBar it would be better to implement actionBarSherlock in UserVoice Android SDK.

                                        9 votes
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                                          0 comments  ·  Android SDK  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Use the user's Google account to send tickets or vote for ideas.

                                          The user would then not be required to add his email address and engagement rate would be higher.

                                          4 votes
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                                            0 comments  ·  Android SDK  ·  Flag idea as inappropriate…  ·  Admin →
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