How can we improve our native Android or iOS SDKs for mobile?

Allow additional information be attached to tickets

I currently receive my tickets via email but would like to use the iOS SDK. The one thing holding me back is the inability to automatically include some information in the ticket. I currently pre-populate the email message with the version number for the app and the OS.

Here is an example:

iPad
iPhone OS 5.1
App Version: 2.21

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    eric@lombardodev.comeric@lombardodev.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Mikko RönkköMikko Rönkkö commented  ·   ·  Flag as inappropriate

        This probably should be marked as completed, because it is implemented as extraTicketInfo property in the UVConfig class.

      • eric@lombardodev.comeric@lombardodev.com commented  ·   ·  Flag as inappropriate

        I'm happy to be the first to say THANKS for the addition to v1.2.4 of custom fields, I've already tested it and it works great.

      • Cedric GoreCedric Gore commented  ·   ·  Flag as inappropriate

        My app auto- populates an email with device details as well.

        Device Hash, User email, App Build version. It's a simple string of data that I can't imagine would be difficult to implement in Uservoice but this limitation appears to be a non-starter for my company.

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