UserVoice for iOS

Swing on over to http://www.uservoice.com/ios to find out more about the new UserVoice iPhone SDK. We’re pretty excited about all the things you can do with it, but we’re sure there’s room to improve. Let us know what’s broken, what you don’t like, and what you’d like to see!

How can we improve UserVoice for iOS?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Create an iOS app just for admins

    I like that I can insert UV into our own iOS apps, but what I'd really like is a Uservoice app that allows me to manage our tickets and feedback for our admins only.

    39 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add the ability to obtain a view controller in order to present the UV UI in a different context.

        Currently we only support presenting the UV interface in a modal popup. Some apps may want to present it in a different way, such as in a tab on the iPhone, or in a master-detail context on the iPad. Several people have asked for this functionality on Github Issues.

        7 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Put the Type drop-down ON the "Contact Us" screen

          On the UV webpage where a user creates a new "Contact Us" message, there is a nice drop down selector that allows him/her to choose the Type of comment he/she is making. (This assumes the developer has set up the "Type" custom field with a set of type strings.)

          In the iOS UI, however, this drop-down doesn't appear on the "Contact Us" screen. The user has to type his/her message, then touch "Continue". On the next screen, a UITableViewCell appears at the bottom with "Type" and the default type. When one touches that, one goes to yet another screen where…

          6 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow "deep linking" to Knowledge Base

            Via [presentUserVoiceContactUsFormForParentViewController] and related methods, an iOS app can go directly to one part of the UserVoice UI, skipping the "portal view". Unfortunately, there isn't such functionality for the Knowledge Base. You have to go to the portal view to get to it. Can we have a method called:
            [presentUserVoiceKnowledgeBaseForParentViewController]
            please?

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • If "deep linking" directly to views, never go back to portal view

              If an iOS app chooses to NOT use the portal view and go directly to the other views, e.g.: presentUserVoiceContactUsFormForParentViewController, there is an inconsistency:
              If the user posts a comment or an idea, after he/she is done, she is brought to the portal view. To be consistent, the UserVoice UI should terminate instead (un-presenting the modal view controller).

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Some more colors for UVStyleSheet

                Thanks for allowing colors to be customized! A few more would be nice:
                * the color of the background displayed in the portal view
                * the tint on the UISearchBar used in the portal and forum views
                * the background in the idea detail view, now light blue

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Be able to add attachments to tickets in the iOS SDK

                  Right now this isn't possible. While the Crittercism integration meets part of this need by pulling up error logs and the like, sometimes things besides error logs need to be attached. It would be great if you could add the ability to upload files via JSON.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • playing music through the radio

                    It would be cool to Connect your iphone through the radio. Playing your music in your phone while driving by connecting the phone through the radio

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add several status notification callbacks

                      Allow for functionality like unread mail, with several different status options.

                      Statuses :
                      - Any new or unread ideas.
                      - Replies to ideas or comments.

                      The issue here is that user voice doesn't always need to be visible on say the front screen of the app, it's normally shown on less popular screens like settings or about. Where it doesn't get much attention from users. Users who may like to give a some kind of response, like a one star rating.

                      Having a kind on unread mail type feature, would prompt users to look at user voice ideas.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add solicitation of feedback/review from users

                        There are other SDKs that do this, it would be nice to have it integrated into the iOS SDK for User Voice.

                        After so many launches of an app, prompt the user to leave a review for the app. Guide the user to the UserVoice view if the user is unhappy, guide them to the App Store if they are happy. That way, mostly positive feedback makes it to the app store and negative feedback goes to User Voice so that we can further engage with the customer.

                        15 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to define which topics to show articles from

                          We have a web app and an iOS app (and eventually other devices). Some of the articles are web specific, others iPhone specific and some apply to both. Would be nice to be able to define, via the SDK, an array of topics to show when loading the mobile app.

                          8 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Show all articles organized by topics

                            Currently the iPhone library only shows the top articles (FAQs). I would like it to show all the FAQs and allow navigation by topics, like on the UserVoice website.

                            10 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • On Full Service plans, be able to to just show the Helpdesk in your app

                              A customer might be on a Full Service plan, and use the Feedback option on their UserVoice site. Sometimes they just want the Helpdesk option available for their app, though. It would be great if you had the option to just use Helpdesk in the app even when you're on a Full Service plan.

                              16 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Get rid of the FAQ\s header if there are none

                                  I just looks silly and I'd rather it wasn't there

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow additional information be attached to tickets.

                                    I currently receive my tickets via email but would like to use the iOS SDK. The one thing holding me back is the inability to automatically include some information in the ticket. I currently pre-populate the email message with the version number for the app and the OS.

                                    Here is an example:

                                    iPad
                                    iPhone OS 5.1
                                    App Version: 2.21

                                    39 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow posting ideas as anonymous (via an admin setting)

                                      Today anonymous user can vote but can't submit ideas.

                                      Signing is a bit laborious with the email confirmation process so I suggest two better ways:
                                      - no email confirmation on mobile
                                      OR
                                      - an admin setting to allow posting ideas as anonymous

                                      Thanks!

                                      25 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 21 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 11 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          UserVoice for iOS

                                          Feedback and Knowledge Base