UserVoice for iOS
Swing on over to http://www.uservoice.com/ios to find out more about the new UserVoice iPhone SDK. We’re pretty excited about all the things you can do with it, but we’re sure there’s room to improve. Let us know what’s broken, what you don’t like, and what you’d like to see!
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Create an iOS app just for admins
I like that I can insert UV into our own iOS apps, but what I'd really like is a Uservoice app that allows me to manage our tickets and feedback for our admins only.
39 votes -
1 vote
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Add the ability to obtain a view controller in order to present the UV UI in a different context.
Currently we only support presenting the UV interface in a modal popup. Some apps may want to present it in a different way, such as in a tab on the iPhone, or in a master-detail context on the iPad. Several people have asked for this functionality on Github Issues.
7 votes -
Put the Type drop-down ON the "Contact Us" screen
On the UV webpage where a user creates a new "Contact Us" message, there is a nice drop down selector that allows him/her to choose the Type of comment he/she is making. (This assumes the developer has set up the "Type" custom field with a set of type strings.)
In the iOS UI, however, this drop-down doesn't appear on the "Contact Us" screen. The user has to type his/her message, then touch "Continue". On the next screen, a UITableViewCell appears at the bottom with "Type" and the default type. When one touches that, one goes to yet another screen where…
6 votes -
Allow "deep linking" to Knowledge Base
Via [presentUserVoiceContactUsFormForParentViewController] and related methods, an iOS app can go directly to one part of the UserVoice UI, skipping the "portal view". Unfortunately, there isn't such functionality for the Knowledge Base. You have to go to the portal view to get to it. Can we have a method called:
[presentUserVoiceKnowledgeBaseForParentViewController]
please?3 votes -
If "deep linking" directly to views, never go back to portal view
If an iOS app chooses to NOT use the portal view and go directly to the other views, e.g.: presentUserVoiceContactUsFormForParentViewController, there is an inconsistency:
If the user posts a comment or an idea, after he/she is done, she is brought to the portal view. To be consistent, the UserVoice UI should terminate instead (un-presenting the modal view controller).3 votes -
Some more colors for UVStyleSheet
Thanks for allowing colors to be customized! A few more would be nice:
* the color of the background displayed in the portal view
* the tint on the UISearchBar used in the portal and forum views
* the background in the idea detail view, now light blue1 vote -
Be able to add attachments to tickets in the iOS SDK
Right now this isn't possible. While the Crittercism integration meets part of this need by pulling up error logs and the like, sometimes things besides error logs need to be attached. It would be great if you could add the ability to upload files via JSON.
3 votes -
playing music through the radio
It would be cool to Connect your iphone through the radio. Playing your music in your phone while driving by connecting the phone through the radio
1 vote -
Add several status notification callbacks
Allow for functionality like unread mail, with several different status options.
Statuses :
- Any new or unread ideas.
- Replies to ideas or comments.The issue here is that user voice doesn't always need to be visible on say the front screen of the app, it's normally shown on less popular screens like settings or about. Where it doesn't get much attention from users. Users who may like to give a some kind of response, like a one star rating.
Having a kind on unread mail type feature, would prompt users to look at user voice ideas.
3 votes -
Add solicitation of feedback/review from users
There are other SDKs that do this, it would be nice to have it integrated into the iOS SDK for User Voice.
After so many launches of an app, prompt the user to leave a review for the app. Guide the user to the UserVoice view if the user is unhappy, guide them to the App Store if they are happy. That way, mostly positive feedback makes it to the app store and negative feedback goes to User Voice so that we can further engage with the customer.
15 votes -
Ability to define which topics to show articles from
We have a web app and an iOS app (and eventually other devices). Some of the articles are web specific, others iPhone specific and some apply to both. Would be nice to be able to define, via the SDK, an array of topics to show when loading the mobile app.
8 votes -
Show all articles organized by topics
Currently the iPhone library only shows the top articles (FAQs). I would like it to show all the FAQs and allow navigation by topics, like on the UserVoice website.
10 votesHi guys!
This is something we’ll be implementing shortly now that we’ve launched out new SDK on StackMob. The dev team is working hard on it and you can check out http://www.uservoice.com/ios for more info
Thanks!
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On Full Service plans, be able to to just show the Helpdesk in your app
A customer might be on a Full Service plan, and use the Feedback option on their UserVoice site. Sometimes they just want the Helpdesk option available for their app, though. It would be great if you had the option to just use Helpdesk in the app even when you're on a Full Service plan.
16 votes -
3 votes
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Get rid of the FAQ\s header if there are none
I just looks silly and I'd rather it wasn't there
4 votes -
Allow additional information be attached to tickets.
I currently receive my tickets via email but would like to use the iOS SDK. The one thing holding me back is the inability to automatically include some information in the ticket. I currently pre-populate the email message with the version number for the app and the OS.
Here is an example:
iPad
iPhone OS 5.1
App Version: 2.2139 votes -
Allow posting ideas as anonymous (via an admin setting)
Today anonymous user can vote but can't submit ideas.
Signing is a bit laborious with the email confirmation process so I suggest two better ways:
- no email confirmation on mobile
OR
- an admin setting to allow posting ideas as anonymousThanks!
25 votes -
21 votes
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11 votes
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