AdminRichard White
(CEO, UserVoice)
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68 votes
AdminRichard White (CEO, UserVoice) gave this 3 votes ·
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353 votesunder review ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
This is definitely something we’d like to do (and not just because I have an Android!). It’s on the roadmap, but we currently don’t have the developer resources as there are other projects in progress. If anyone wants to contribute or knows an Android developer looking for work, do let us know. :)
AdminRichard White (CEO, UserVoice) gave this 3 votes ·
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1,190 votescompleted ·
AdminDejana Bajić
(Product Manager, UserVoice)
responded
We now allow you to customize, rename, and remove statuses. Thanks for all your feedback on this one! Read more about how to use this feature at: http://bit.ly/yxd54D
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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957 votescompleted ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
The ability for your end-users to add attachments to ideas is now available on our Premium and Ultimate plans (if you’re on a legacy plan, that would be Bronze and Gold)!
To activate:
1. Sign in to the Admin Console
2. Go to Feedback Settings
3. Click “Enable” next to Idea AttachmentsThanks to everyone for their patience and persistence regarding this idea! Please let us know if you have any issues or feedback.
AdminRichard White (CEO, UserVoice) gave this 2 votes ·
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638 votesunder review ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
We’re still looking into this. Quick question: if we had yourdomain.uservoice.com/feedback redirect to your default forum, would that be acceptable? Is this as big an issue for forums other than your default?
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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4 votes
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
AdminRichard White (CEO, UserVoice) commented ·
I completely agree. If I keep to many tabs open I can't tell which is which.
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102 votes
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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5 votescompleted ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
We now thread tickets more aggressively based on subject and sender.
AdminRichard White (CEO, UserVoice) shared this idea and gave it 1 vote ·
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5 votes
AdminRichard White (CEO, UserVoice) gave this 2 votes ·
AdminRichard White (CEO, UserVoice) commented ·
This is really needed so that I can forward a ticket thread onto someone to get their input (like to a developer).
I also think you could simplify the meta data in the ticket notifications to just the "Actions" the rest of that isn't really useful.
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15 votescompleted ·
AdminMark Martin (Admin, UserVoice) responded
Agent signatures are here!
You can add yours by visiting the “my Profile” link in the upper left-hand corner of the admin console. The signature box is just under the “title” field.
Once you have saved your signature, it will appear once you click in to the ticket message textarea. Also note that your signature will appear under any inserted canned responses.
Cheers,
MarkAdminRichard White (CEO, UserVoice) gave this 3 votes ·
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41 votescompleted ·
AdminRichard White (CEO, UserVoice) responded
We’ve redesigned the end-user portal for the launch of our Full Service product. Part of that redesign was a profile page that included declined ideas. You can upgrade your account to this new version by upgrading to Full Service or by contacting UserVoice support. See an example at feedback.uservoice.com.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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2,428 votescompleted ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
Today we launched a brand-new, fully interactive widget for all UserVoice Feedback customers. Your users can search ideas, vote for ideas, and submit ideas all from this widget. Additionally, you have the ability to customize many elements of the new widget, from color to text to location.
Thanks for your patience in regards to the launch of the interactive widget…we heard your feedback and spent a lot of time doing this right, and we know it’s been awhile. We can’t wait to hear what you think of the new widget (good and bad). We think you’ll like it. :)
For more info, swing by our blog post: http://blog.uservoice.com/entries/introducing-new-interactive-uservoice-feedback-widget?utm_source=statusupdate&utm_medium=site&utm_campaign=general
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
AdminRichard White (CEO, UserVoice) commented ·
@Matt I think that's a miscommunication on our end as we're not giving out dates for when we expect to go live. It is a top priority (along with the redesign of admin tools). It will be out *soon*. I can't tell you when but if you vote on the beta widgets thread you'll be the first to know :)
AdminRichard White (CEO, UserVoice) commented ·
@Matt I think that's a miscommunication on our end as we're not giving out dates for when we expect to go live. It is a top priority (along with the redesign of admin tools). It will be out *soon*. I can't tell you when but if you vote on the beta widgets thread you'll be the first to know :)
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12 votescompleted ·
Anita Klose
responded
Problem is fixed.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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28 votescompleted ·
[Deleted]
responded
This is now completed. The bad news is that you’ll have to update your Javascript embed code for it to work but the good news is that it’ll be faster and not block page loads.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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153 votescompleted ·
AdminJoshua Rudd
(UX, UserVoice)
responded
In early 2010 we rolled out new email notifications that inherit the site’s logo and background color.
If you’re interested in customizing your email template, consider voting for http://feedback.uservoice.com/forums/1-product-feedback/suggestions/208779-allow-admins-to-edit-email-templates.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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129 votescompleted ·
AdminEvan Hamilton
(Community Manager, UserVoice)
responded
Our iPhone SDK is now available! All accounts can get the SDK if they install it before Jan 1, 2011 – after which it will be available on Tin and above plans. Head to http://uservoice.com/iphone to check it out.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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35 votes
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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24 votescompleted ·
[Deleted]
responded
We don’t require a password for OpenID logins. The username and password is presented IF we find an account with the same email to allow you to associate the two. If you do not wish to do so then you can continue and create / use the OpenID account separately.
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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18 votescompleted ·
AdminScott Rutherford
(COO, UserVoice)
responded
Users should be able to delete their comments, if they are not seeing this we have a bug! Please send an email to support [at] uservoice.com
AdminRichard White (CEO, UserVoice) commented ·
I agree
AdminRichard White (CEO, UserVoice) gave this 1 vote ·
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81 votescompleted ·
Anita Klose
responded
This is available now. For more information please read our blog post http://bit.ly/aw6rMb and/or log into your admin console.
AdminRichard White (CEO, UserVoice) gave this 3 votes ·
Good point malk. What about using 'started' then?