This has essentially been completed – we launched UserVoice Full Service this year, which gives you both the UserVoice Feedback tools as well as a helpdesk for tracking messages with customers. If you have a Full Service account, you can choose to set your widget to Contact or Feedback in the widget settings.

You can find more info about Full Service at http://uservoice.com/fullservice

This is available now. For more information please read our blog post http://bit.ly/aw6rMb and/or log into your admin console.

In early 2010 we rolled out new email notifications that inherit the site’s logo and background color.

If you’re interested in customizing your email template, consider voting for http://feedback.uservoice.com/forums/1-product-feedback/suggestions/208779-allow-admins-to-edit-email-templates.

We now allow you to customize, rename, and remove statuses. Thanks for all your feedback on this one! Read more about how to use this feature at: http://bit.ly/yxd54D

This is available now. For more information please read our blog post http://bit.ly/aw6rMb and/or log into your admin console.

We’ve read your comments and discussed this intensively internally, and we’ve ultimately decided against allowing negative votes. Negative votes allow good ideas to be buried for political bias, they potentially leave forums empty, and they damage the vote economy. Check out an in-depth explanation at: http://blog.uservoice.com/2010/07/28/declining-negative-votes/