With the launch of UserVoice Full Service (http://ar.gy/cuk) we’re now providing helpdesk functionality baked directly into UserVoice, so we won’t be integrating with Zendesk. You can, as always, export any info you’d like to move to Zendesk, and we will be working on an importer for your Zendesk content.

The ability for your end-users to add attachments to ideas is now available on our Premium and Ultimate plans (if you’re on a legacy plan, that would be Bronze and Gold)!

To activate:

1. Sign in to the Admin Console
2. Go to Feedback Settings
3. Click “Enable” next to Idea Attachments

Thanks to everyone for their patience and persistence regarding this idea! Please let us know if you have any issues or feedback.

We’ve updated our merge feature so that votes and comments are properly merged as well (if a user voted on both ideas, any votes in excess of 3 are returned to the user).

We’re not planning on creating a new “master idea”, however. Admins can edit an idea’s title and description if necessary.

Thanks, and keep the good ideas coming!

Today we launched a brand-new, fully interactive widget for all UserVoice Feedback customers. Your users can search ideas, vote for ideas, and – yes – submit ideas all from this widget.

For more info, swing by our blog post: http://bit.ly/e4xnSe

Today we launched a brand-new, fully interactive widget for all UserVoice Feedback customers. Your users can search ideas, vote for ideas, and submit ideas all from this widget. Additionally, you have the ability to customize many elements of the new widget, from color to text to location.

Thanks for your patience in regards to the launch of the interactive widget…we heard your feedback and spent a lot of time doing this right, and we know it’s been awhile. We can’t wait to hear what you think of the new widget (good and bad). We think you’ll like it. :)

For more info, swing by our blog post: http://blog.uservoice.com/entries/introducing-new-interactive-uservoice-feedback-widget?utm_source=statusupdate&utm_medium=site&utm_campaign=general