General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
89 results found
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Contributor Portal to have Internal status displayed in Activity Feed I would like to have the Internal Status displayed for my contributors, following and upvoted ideas when using the Contributor Portal. Only Public status is shown on the activity feed at this point but I want to be able to view the internal status as well.
3 votes -
Show linked work items to contributors When linking feedback, show the contributor if the idea has linked work items (Jira, Azure Devops/VSTS_.
3 votes -
3 votes
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Contributors Post Ideas Anonymously When capturing a new idea through the Contributor sidebar, we would like the idea to be from an anonymous user, not a post from an internal team member. We don't want it to look like our employees are complaining about the product.
3 votes -
3 votes
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3 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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The data in the admin portal's user sidebar (inspector) doesn't match what the contributor sidebar shows for that user If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data. For example, in admin inspector/profile the lightbulb icon shows the number of suggestions that the user created, but in the contributor sidebar the lightbulb shows number of suggestions the users has supported. Also, in the admin user inspector there is a heart showing the number of votes the user has used, which is similar to the number of suggestion…
3 votesHi everyone!
We appreciate your thoughts on this! We’ve moved away from the Inspector Sidebar being a key part of the product as we’ve introduced more features on our Users and Account Pages.
As a result, we won’t be implementing this idea.
Have ideas for ways we can make our User and Account pages even more valuable? Please, tell us!
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Show Internal Status updates in Internal Comments Show internal status updates in the Internal comments tab so they don't get lost amongst the All Activity tab that includes a large volume of customer comments
2 votes -
Public Status Text Colour Hi,
The current problem I am facing is that I am allowed to choose colours to the public status background but not the text colour. I have add a custom CSS to change the text colour for the portal (perfect) but when I see the status in the Idea Insights page the text is white. =/
Can I have an option to set the text-colour of the public status that would be applied to the public portal and my Idea Insights page?
2 votes -
The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.
2 votes -
Ability to See Voter Names on Ideas in the Contributor Console Enable a view to see the individual names of who has voted on each idea
2 votes -
Translation of ideas within the contributor sidebar Translation capabilities within the contributor sidebar and console
2 votes -
2 votes
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2 votes
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Request to Become a Contributor I’m in a situation where we have sales units places globally and I do not know the names of all these people and therefor I cannot invite them from the admin console. Not all of them at least. I can identify a part of our sales and support people and invite them. But I’m wondering if it would be possible for the rest to request to be a contributor?
2 votes -
UserVoice Salesforce Lightning Component I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.
2 votes -
FRs by Account in Table Format and/or Export I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS
2 votes -
Default forum when capturing feedback in sidebar Instead of having to select any of the forums on the account, allow a forum to be set as a default per user.
2 votes -
Contributor Console: Filter Status Update by Product Area or Forum Ability to filter the public status updates by Forum. Sometimes you want to see updates for a specific product (our forums are product based).
Additionally, we have some internal forums that would be nice to filter out of this view.
2 votes -
Contributor Console: Internal Roadmap Scroll not visible by default The left/right scroll for roadmap is not shown in my view without having to scroll down to see it. Usability issue.
2 votes
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