General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
183 results found
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2 votes
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Make the Salesforce Integration Compatible with Cases Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.
The integration should show the status of th Case in UserVoice.
35 votes -
Support for Linking UserVoice Ideas to Multiple Azure Dev Ops Instances Enable linking of UserVoice Ideas to multiple Azure Dev Ops (ADO) instances. Under this design you would be able to select one of a predefined set of valid ADO instances, and then enter the ADO Work Item ID.
There could be an option to define a 'default' ADO instance, where you simply need to enter the Work Item ID as per current functionality. If you want to enter a ADO Work Item ID for another ADO Instance, you would need to override the default ADO Instance to specify which (alternative) instance you want and then enter the ADO Work Item…
16 votes -
Integrate with Jira Service Desk Would like to be able to convert feedback to tickets.
2 votes -
Jira projects integration Instead of screens, which is how it currently works
2 votes -
Git lab Integration Push features to Git lab and create issues as a result in gitlab.
5 votes -
Per-channel Slack integration settings Be able to toggle UserVoice features of the Slack integration (like creating new ideas, searching for existing ideas, etc.) on a channel-by-channel basis.
1 vote -
Tag Zendesk tickets where feedback is captured When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured
2 votes -
Link multiple UV instances to a single Slack Workspace Useful when a single team manages multiple products; currently the Slack integration can only link one UV instance per Slack Workspace
4 votes -
Add "Moved Idea" event as an event type to stream into a Slack Channel. Can you guys add an event to the effect, “moved into category”?
We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.
1 vote -
Ability for admin to create a Zendesk ticket in UserVoice The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.
1 vote -
1 vote
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Slack integration--search for and link ideas in Slack threads Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.
6 votesHey all,
Unfortunately, we won’t be able to provide this feature.
Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.
We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.
Sorry I don’t have better news here.
Thanks,
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Change Salesforce numbers in grid to reflect filters We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)
1 vote -
Sync and Display Internal Statuses in Jira As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses
3 votes -
Sync ideas back to Salesforce We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.
This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth
11 votes -
Freshservice Integration Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?
3 votes -
zoho CRM integration for analytics data and crm events. Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.
Feed Customer events captured in Uservoice back into Zoho.
4 votes -
Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Create NPS Integration with HubSpot Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.
2 votes
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