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How should we improve our feedback and product management tools?
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184 results found

  1. Post Public Comments and Reply to Users on Ideas from Slack integration

    UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".

    1 vote

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  2. 1 vote

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  3. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    13 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. 2 votes

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  5. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    35 votes

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  6. Support for Linking UserVoice Ideas to Multiple Azure Dev Ops Instances

    Enable linking of UserVoice Ideas to multiple Azure Dev Ops (ADO) instances. Under this design you would be able to select one of a predefined set of valid ADO instances, and then enter the ADO Work Item ID.

    There could be an option to define a 'default' ADO instance, where you simply need to enter the Work Item ID as per current functionality. If you want to enter a ADO Work Item ID for another ADO Instance, you would need to override the default ADO Instance to specify which (alternative) instance you want and then enter the ADO Work Item…

    16 votes

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  7. Integrate with Jira Service Desk

    Would like to be able to convert feedback to tickets.

    2 votes

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  8. Jira projects integration

    Instead of screens, which is how it currently works

    2 votes

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  9. Git lab Integration

    Push features to Git lab and create issues as a result in gitlab.

    5 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Per-channel Slack integration settings

    Be able to toggle UserVoice features of the Slack integration (like creating new ideas, searching for existing ideas, etc.) on a channel-by-channel basis.

    1 vote

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  11. Tag Zendesk tickets where feedback is captured

    When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured

    2 votes

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  12. Link multiple UV instances to a single Slack Workspace

    Useful when a single team manages multiple products; currently the Slack integration can only link one UV instance per Slack Workspace

    4 votes

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  13. Add "Moved Idea" event as an event type to stream into a Slack Channel.

    Can you guys add an event to the effect, “moved into category”?
     

    We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.

    1 vote

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  14. Ability for admin to create a Zendesk ticket in UserVoice

    The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.

    1 vote

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  15. 1 vote

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  16. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    6 votes

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    Deferred  ·  Torre Matthew responded

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  17. Change Salesforce numbers in grid to reflect filters

    We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)

    1 vote

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  18. Sync and Display Internal Statuses in Jira

    As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses

    3 votes

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  19. Sync ideas back to Salesforce

    We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.

    This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth

    12 votes

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    1 comment  ·  Integrations  ·  Admin →
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  20. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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