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General Feedback

How should we improve our feedback and product management tools?
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  1. 5 votes

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  2. Shows suggestions associated with an account in Salesforce report

    With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.

    Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.

    5 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  3. Pull a list of all SF opportunities linked to a specific idea

    It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.

    1 vote

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  4. Customize what Salesforce field pulls into "Potential Revenue" field in UserVoice

    Ability to customize what Salesforce field pulls into "Potential Revenue" field in UserVoice. We track potential revenue in a different field (not the standard "Amount" field that currently pulls in) so this is really skewing the potential revenue per idea.

    2 votes

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  5. Show more salesforce opportunity information in UserVoice.

    we would like to see more information within the UserVoice suggestion, including which opportunity the idea came from, breakdown of individual potential contract values, and the ability to segment this information by company type, geographical location, etc. the way we can for the Salesforce user and account traits that we pass through our custom API integration.

    11 votes

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  6. 2 votes

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  7. 3 votes

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  8. Remove deleted VSTS items from Suggestion in UserVoice

    If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

    3 votes

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  9. Add tags to VSTS work items when creating from UserVoice

    I'd like to be able to add a tag to an item when it is posted to VSTS.

    2 votes

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  10. 2 votes

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  11. SFDC Feedback & Opportunity Integration doesn't work with Salesforce Professional edition

    Please make the Salesforce Connector compatible with Salesforce Professional Edition.

    1 vote

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  12. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.

    5 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  13. Connect to multiple Jira projects (1 differente project for each forum)

    Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
    It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

    11 votes

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  14. 2 votes

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  15. 3 votes

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  16. End-user search for jira issues

    When an end-user searches for a suggestion, the search should also pull up any relevant, existing jira issues

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thanks for your feedback around this idea! This isn’t something that’s part of our current product vision for our Jira integration so we are going to defer the idea.

    You can still vote and if we begin to hear from more customers around this, we will consider revisiting.

  17. Auto-update idea statuses when VSTS status is updated

    When you update the VSTS status, the UV status should automatically update as well.

    5 votes

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  18. Target Process Integration

    Similar functionality as the VSTS / JIRA integration, but for Target Process.

    Uservoice is great, but it's a pain to have to manually link items. Please allow us to share data and push events!

    1 vote

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  19. Salesforce opp sync show other fields in UserVoice

    I want to see lost user count vs just revenue

    4 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  20. VSTS for UserVoice Integration should enforce the same permission per user as is set in the VSTS instance linked to the UV subdomain

    For example, If a user only has read access to a project in a VSTS instance, through the UV integration, that user shouldn't be able to create issues in that project.

    8 votes

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