Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

184 results found

  1. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Deferred  ·  Torre Matthew responded

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  3. Link multiple UV instances to a single Slack Workspace

    Useful when a single team manages multiple products; currently the Slack integration can only link one UV instance per Slack Workspace

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Auto-update idea statuses when JIRA status is updated

    When you update the Jira status, the UV status should automatically update as well.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Integrate with Jira Service Desk

    Would like to be able to convert feedback to tickets.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Jira projects integration

    Instead of screens, which is how it currently works

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Post Public Comments and Reply to Users on Ideas from Slack integration

    UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Tag Zendesk tickets where feedback is captured

    When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. zoho CRM integration for analytics data and crm events.

    Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.

    Feed Customer events captured in Uservoice back into Zoho.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Sync and Display Internal Statuses in Jira

    As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Per-channel Slack integration settings

    Be able to toggle UserVoice features of the Slack integration (like creating new ideas, searching for existing ideas, etc.) on a channel-by-channel basis.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Native Integration with Zoom

    I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.

    There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.

    Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Show more salesforce opportunity information in UserVoice.

    we would like to see more information within the UserVoice suggestion, including which opportunity the idea came from, breakdown of individual potential contract values, and the ability to segment this information by company type, geographical location, etc. the way we can for the Salesforce user and account traits that we pass through our custom API integration.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add "Moved Idea" event as an event type to stream into a Slack Channel.

    Can you guys add an event to the effect, “moved into category”?
     

    We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ability for admin to create a Zendesk ticket in UserVoice

    The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base