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General Feedback

How should we improve our feedback and product management tools?
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31 results found

  1. 2 votes

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    0 comments  ·  NPS  ·  Admin →
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  2. NPS Widget Response Rate

    The number of end-users that saw the NPS widget vs. the number of end-users that submitted a score

    1 vote

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  3. Solicit NPS scores based on completion status

    Solicit NPS scores when ideas are completed from users that are subscribed to the idea

    1 vote

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  4. Report on Total Number of NPS Surveys Sent

    We would like to better understand the total # of NPS surveys sent out, so that we are better able to understand the response rate of our NPS surveys.

    1 vote

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  5. Filter NPS export

    When you export NPS, it includes all of the data and doesn't respect filters for looking at just detractors, just passives, etc.

    It would be nice to have the export respect the filters available in the report.

    1 vote

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  6. NPS Feedback widget should not send feedback for invalid email addresses

    Today, when i enter email address of dash ("-") or even leave the email field empty, and press send the user gets a message to enter a valid email address. However the feedback is still sent to the server with name of Anonymous. We are using this script:

    https://autodeskdesktopconnector.uservoice.com/widget_environment/tptkZ3xex9DYpkCm5VXKQ.js

    1 vote

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  7. Don't dismiss the NPS widget if I reload the page or navigate away

    When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).

    1 vote

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  8. Customize the amount of time the "Thank you" message in the NPS widget lasts

    There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.

    It would be good to be able to make this screen last longer, so users don't think anything is wrong.

    1 vote

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  9. 1 vote

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  10. Report on response rate for NPS

    It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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