General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
100 results found
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When creating a user voice entry the textarea should be bigger by default and resizable Make the text area bigger, and resizable so I can see the totality of my request before I hit submit without having to vertically scroll
2 votes -
It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
Works the same on Chrome and Chromium browsers.
Was not an issue before recent redesign.1 vote -
Add messaging about the inability to end an idea body with a link in the web portal When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.
2 votes -
Web portal URL to be a path on our existing domain We would like to be able to have our web portal domain be a path on our existing site
1 vote -
Allow viewing all ideas sorted by number of votes I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about
1 vote -
1 vote
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View idea suggestion when using mobile When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:
When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.
It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…
1 vote -
Sort ideas by created date Sort ideas by date.
1 vote -
Explain to customers the difference between a hot idea and a top idea On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.
1 vote -
Importance rating as 1-5 rather than 3 custom text options To customize the importance rating to be 1-5 on a critical scale
1 vote -
Customize importance rating text Have customized text for the importance rating scale and specific text for the question and buttons
2 votes -
Idea preview and confirmation screen prior to posting Allow users to preview the idea to confirm its contents before publishing it
1 vote -
End user Settings & activity - View all & filter by activity Settings & activity | Ability for End-user to filter their view based on Activity type
Currently it is not possible to view all types of activity from a users Settings & activity page.
- It'd be helpful to view all activity from this one page
- Secondary it'd be useful to filter contributions based on an Activity type such as ideas I've started, Ideas I've voted on, Ideas I've rated, Ideas I've commented on.
Currently the view is quite confusing to understand what contribution a user has made and where2 votes -
Allow to paste images as attachments directly from buffer Many other feedback services and applications allow to paste images directly from the clipboard into the form.
Github Issue, Slack, Telegram, Discord (basically every messenger now), Obsidina.md forums (basically any of the forums now)...This greatly diminishes the effort a user have to make to report anything. Saving a screenshot as a file (which a user actually does not need), uploading it (even with a drag-n-drop) is slow.
5 votes -
Custom Cookie Consent We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.1 vote -
Relocate confirmation banner The current confirmation banner now covers the search bar in the new UX. I often need to perform another search. Can this be relocated?
2 votes -
Custom Fields for end-users To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas
1 vote -
2 votes
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