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General Feedback

How should we improve our feedback and product management tools?
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100 results found

  1. Ability to sort on the Settings page for end-users to easily locate older ideas they have voted or commented on

    End-users that look up their past ideas on the web portal have difficulty locating old ideas to find updates/make comments when they are not subscribed or haven't seen activity in a while.

    2 votes

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  2. Allow users to Export all account feedback from "My Feedback"

    Frequently we get requests to allow users to export not just feedback they have submitted, but also feedback from anyone in their org. They can view it from the portal, but not having the ability to export that data is frustrating for them. Can we get that export added as well?

    1 vote

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  3. WebPortal search to exclude Public status

    When using the search bar on the webportal, having the option to omit certain status like completed.

    1 vote

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  4. Hardcoded 'idea' term, portal performance, search timing

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884
    Indeed, we can’t customize the 'idea', and users often get frustrated they have to call bugs as 'ideas'.
    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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  5. 1 vote

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  6. Customize idea input text (currently Describe your idea...optional)

    There are a number of text areas that can be customized. However I was not able to see a place to customize the Description box of an idea. I would like to put a note here that reminds people that the description will be public, types of helpful info to includes, etc. Thanks!

    3 votes

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  7. Use search operators on web portal

    Be able to put search terms in quotes to return exact strings in the idea title or description, or include the ability of search operators on web portal

    2 votes

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  8. Restrict Contributors from directly posting ideas on the Web Portal

    Contributors are posting to the Web Portal when they should be using the Sidebar. I'd like to be able to block them from posting directly on the portal, forcing them to use the Sidebar or Contributor Console.

    1 vote

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  9. Be able to post idea from web portal landing page

    It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.

    1 vote

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  10. Allow interchangeable terms to surface idea search on the web portal

    Allow multiple words/terms that are interchangeable to be applied as ideas are inputted, so that more ideas related to the idea will be surfaced for voters to engage with, instead of creating a duplicate idea.

    1 vote

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  11. Ability to collapse public status history on webportal

    End users have the option to see the public status history but once opened, cannot collapse it back,

    1 vote

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  12. Allow admins to see behind profanity filter

    Allow admins to see what words are being censored.

    1 vote

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  13. Self-Service SSL

    Optional self-service SSL

    2 votes

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    Deferred  ·  0 comments  ·  Web Portal  ·  Admin →
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  14. Poor Experience: There are Three Different Flows for Unauthenticated Users on the Web Portal

    Unauthenticated user tries to vote: When an unauth user tries to vote a small modal pops up with a login button and a message saying they will get updates for this idea.

    Unauthenticated user tries to add a comment or post an idea: When an unauth user tries to add a comment or post an idea they get a message telling them to sign in.

    Unauthenticated user tries to flag an idea as inappropriate: When an unauth user tries to flag an idea/comment as inappropriate they are taken to a new page and told to login there.

    It's a very…

    1 vote

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  15. Customers ability to Flag an Idea and add their sentiment

    For customers to be able to indicate a churn risk or a "deal-breaker" when adding feedback so that admins can have more visibility when prioritizing their roadmap.

    1 vote

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  16. 2 votes

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  17. Be able to upload and save a favicon in the Admin Console

    It would be a great addition if you could upload a favicon in the site customization settings. Right now you have to add one in the <head> of the custom HTML which means you also have to upload and host it on a CDN.

    1 vote

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  18. Update Site Customizations with the API (HTML/CSS/JS)

    Create endpoints in the API that allows you to publish site changes to HTML/CSS/JS via command line script.

    1 vote

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  19. Translate web portal site-text

    If you are able to translate user generated ideas and comments, you should be able to automatically translate the site-text of the web portal.

    1 vote

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  20. Make the Hot/Top/New tabs keyboard accessible with focus states

    The tabs on the topic list page are not fully accessible. Steps to replicate:

    Go to UserVoice and navigate to a forum with a list of ideas.
    Using the keyboard, navigate to the tabs Hot, Top, New.
    Use the left/right arrow keys to move between the tabs
    What we’d expect: Focus state changes as user presses left/right arrow keys
    What actually happens: Focus state does not change. To move between the tabs the user needs to use the tab key on their keyboard.

    Go to UserVoice and navigate to a forum with a list of ideas.
    Using the keyboard, navigate…

    1 vote

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