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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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82 results found

  1. Track total forum/site logins

    Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).

    2 votes

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  2. Moderation KPI report - turnaround time

    We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.

    3 votes

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  3. Create Segment for user or account fields that are blank/empty

    Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.

    2 votes

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  4. Import and export columns should match

    Not all of the columns use the same values (true/false vs. yes/no) between the import and export, making it labor intensive to use them for moving suggestions between UserVoice accounts, or updating existing data

    6 votes

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  5. Show sentiment score for individual pieces of feedback

    The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.

    5 votes

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  6. New Release Report/ Beta Target List

    Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.

    1 vote

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  7. 1 vote

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  8. Multi sort from the grid

    Allow more than 1 sort on the suggestion grid. Ex. primary and secondary sort like in excel

    6 votes

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  9. 2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Allow for scoring on Ideas

    Just like we have in the Roadmap, be able to apply scoring to suggestions.

    4 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Export unique labels separately

    Right now, when you use the analysis export, the labels are lumped in the same cell.

    This makes it difficult for admins to create reports around labels.

    1 vote

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  12. Have a feature view for executives

    Have a view of features for just executives where they can play around with what their PMs are saying are impacts to see how that changes priority if they want to evaluate the feature as a lower level effort or different impact without altering the standard copy

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. See the number of requests on a suggestion

    In the Feedback grid, you can see the number of comments or supporters on a suggestion.

    It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Export to Excel - Allow instant download from admin console

    Allow download of UserVoice feedback in excel from the portal itself instead of e-mailing me a link.

    2 votes

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  15. Vote Weighting

    Provide the ability to weight votes whilst still only assigning one vote per person to an idea.

    For example, if a customer votes for an idea this will receive (within the admin view) 10 votes where as if an internal user votes it only receives 1 vote.

    The number of 'weighted votes' should be configurable. When an admin is viewing the idea the weighted and none weighted vote score should be shown.

    5 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone!

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Ability to create own reports, flters and dashboards

    Provide the ability for admins to create additional filters, reports and dashboards.

    For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100

    Similarly, allow the user to create their own dashboards using both OOTB and custom reports.

    It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.

    It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.

    44 votes

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    Tell Us More  ·  Jared Shaffer responded

    We’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!

  18. Export all users who have been active for a specific time frame

    Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement at this time.

    You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535

    Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Show requests by contributor in contributor sidebar

    Instead of only showing top team requests, show number of requests by contributor.

    4 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    26 votes

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