General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
271 results found
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Send auto-reply email to users who submit feedback (email receipts) Add option to give users automatic email notifications when they submit a new idea through Uservoice's feedback tool. Basically just a "thank you" message that users receive automatically after they send in an idea.
Uservoice's Helpdesk tool offers it, we'd like to see it added to feedback.
65 votesWe're excited to announce that this feature is live! You can now create an email that will automatically be sent to your users after they submit an idea. This is a great way to communicate to your users that you have received their ideas as well as set up any expectations for how you triage and manage their feedback. Go to General Settings and select Auto-reply Emails (/admin/settings/forum_autoreplies) to get started.
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Be able to pass user/account traits via the API Right now, you have to use the javascript code to pass user/account traits. It would be great if there was a way to also do this via the API. This would give admins more options for passing this data.
20 votes -
Ability to view all open ideas across all forums in the Admin Console This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each forum.
147 votes -
Be able to use Service Hooks with a specific Forum or category For example, right now with the Slack integration, you have to push all ideas across all Forums. It would be great if you could choose a specific forum or category when using Service Hooks to push data.
63 votesHello everyone!
We are happy to announce that we have implemented a feature to allow custom service hooks to push from a specific forum.
More information about custom service hooks can be found here: https://feedback.uservoice.com/knowledgebase/articles/49266-setup-custom-web-service-hooks
We haven’t implemented a feature to use service hooks with a specific category within a forum, which some of you have asked for in this suggestion.
We want to capture some more feedback for this use-case, so if you want to be able to use a specific category with service hooks, please leave us some more feedback on this idea: https://feedback.uservoice.com/admin/v3/suggestions/38317960/
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Be able to export User and Account Traits User and Account traits give admins valuable data, and it would be even more valuable if it was possible to export those traits as well.
13 votesUserVoice has several new export options to help you better analyze feedback and users.
- You can now export a list of users almost anywhere in UserVoice – the main users list, users supporting a suggestion, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.
- For custom analysis of trends and user segments, try the new ‘enhanced analysis’ option for suggestion exports. This export includes the selected suggestions along with all their supporting users, accounts, location, and traits. Use the export in any tool like Excel, PowerBI, or Tableau to slice, dice, and graph. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/1083535-measure-the-impact-of-ideas-with-the-analysis-expo
- All of this data is also available via API and more exports are coming soon.
Please note: You will need to be on one of our current plans that includes this feature. If you’re on a…
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Don't allow SSO users to override their email and password Being on our SSO implementation, we see a major problem with the
ability for users to change their passwords and email addresses while in UserVoice. This gives
the user the impression that they have changed their emails and password in our system as
well, which of course means they can't login to the site.38 votesWe just rolled out this functionality! If you are using Single Sign On (SSO) as your only option for authentication, your users will no longer see the option to update their email address and password in UserVoice.
If you using SSO in conjunction with UserVoice’s default authentication, then users will be able to edit their username and email since you allow both sign in options.
Have questions or more feedback, let us know!
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Allow users to add attachments to comments One user creates an idea and adds an attachment, with a relevant image or document. Admin would like other users to be able to add their own images/files in response to the original idea. Right now there's no way to do that with comments.
121 votesHey everyone! Users can now add attachments to comments. If you have suggestion attachments enabled, users will now be able to add files to comments.
Want to learn more about enabling attachments? Check out our Knowledge Base article here: https://feedback.uservoice.com/admin/v3/suggestions/3014806/
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Rich-text formatting for idea status updates It would be great if I could format admin responses to ideas using a WYSIWYG editor.
43 votesHello! You can now apply rich-text editing to status updates!
- Make text bold
- Add italics
- Underline text
- Hyperlink text
- Add headers
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Integration with Visual Studio Online (TFS On-Demand) Team Foundation Server (TFS) integration would be great (as underlying ticket system similar to JIRA integration)!
261 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Visual Studio Team Services integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/DYjg9nCZP84KKMfi1
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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It would be great if I could create ideas on behalf of users I often get emails from users with suggestions and ideas. It would be great if I could add them to the feedback forum on their behalf (just like I can with tickets)
23 votesYou can now capture feedback on behalf of your customers using the contributor sidebar. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/917820
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Allow admins to select which forums they receive activity notifications for Each forum is intended for a certain product which has it's own product manager. These managers would like notifications any time a new idea is posted in that forum versus other forums.
77 votes -
Ability to sign in using Microsoft Live ID It would be nice to provide the option of authentication to this site with one's Microsoft Live ID, especially considering you offer Google authentication.
30 votesHi everyone!
With the recent release of OpenID Connect, if you are a Microsoft company, we can help you configure your account to work with Microsoft Live ID.
Please reach out to support@uservoice.com with your account URL, and we will be happy to help here.
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Allow admins to add attachments to responses, status updates and comments Currently, attachments can only be added to ideas, not to admin responses or comments.
73 votesGreetings from UserVoice,
When sending internal status updates, public status updates, or posting comments from the admin console, you now have the ability to include attachments.
Checkout the .gif file attached to this status update.
Let us know what you think.
Thanks for the feedback!
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JIRA Integration Sync UserVoice Feedback with Atlassian JIRA. * Please indicate in a comment if you are on Cloud or Server (On Prem)
336 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Jira integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/CPNohBg3Vms5RnII2
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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105 votes
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Allow multiple option selection from the filters in Admin area When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
11 votes -
In the Admin Console, hide “closed” ideas by default It would be very useful to view only ideas that are "not closed" (all ideas that have been responded to as well as those which have not been responded to in one search). The current view is difficult to navigate due to the number of items that have been shipped or declined being mixed with other ideas.
85 votes -
Assign & filter feedback by admin (and team) Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.
220 votesYou can now assign an admin to an idea! 🎉
Using our new custom field feature, you can add an Admin Select custom field type. Once created, you'll have the option to assign an admin to an idea which will notify them via email. Coming soon you will be able to filter and sort the idea grid by assigned admin.
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Support HTML formatting in forum welcome message Right now the Forum welcome message only supports textile formatting. It would be great if it support HTML formatting, like the site welcome message does.
9 votesGreetings from UserVoice,
We’re happy to announce that forum welcome messages can now be edited in an easy-to-use WYSIWYG editor.
Please note that no welcome messages created before this feature release will have to be redone. For your convenience, we’ve ensured that all existing forum welcome messages are still properly displayed.
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Weekly digest - Daily is too often A daily digest is too often for me. I would like to go through new ideas once a week.
20 votesThe frequency of our new digest email can be adjusted by visiting Settings > Email Subscriptions > Insights — you can choose, Daily, Weekly, or Monthly as options.
- Don't see your idea?