General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
373 results found
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Source URL Capture in Extension Experience Enable the source URL capture from the Extension Experience to connect the full context of a support ticket with the feature request
1 voteThe feedback source can be found underneath the Feedback box in the extension. You can also copy and the edit the link in the textfield. For more information on this please check out this support document. Thanks!
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page loading speed is noticeably slow The overall page loading speed is noticeably slow, which poses challenges, particularly during times of urgency. Specifically, the Tickets page occasionally encounters timeouts, which has been a source of considerable inconvenience. I would greatly appreciate it if improvements could be made to address these issues.
1 vote -
Give each idea a unique ID and make this obvious It would be so useful if every 'idea' had a unique ID so that we could refer to them in other places, point other people to the right one. Only having the textual title to refer to is frustrating.
1 voteThe ID of an Idea now appears at the top of the Idea Detail sheet, and you can click the "Copy" icon to get a copy of the direct link to the Idea that you can share with colleagues or bookmark for future reference.
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Profile Card with Account Name and Revenue Show a profile card when we hover the mouse over the user's name. Show the Email ID, Account Name and Revenue in the Profile Card. It will save us couple of clicks to go to Users/Accounts tab.
1 voteHello! We've added a hover state on a user's name to display additional user information like their email, company information, last active date, and any feedback related stats linked to the users activity.
Thanks for your feedback!
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Create notification when sharing an Idea List When an Idea List, or an Idea List with an Impact Report is shared, there is no notification to the receiving user. I shared an idea list with two people, and they were both confused/said they didn't receive it until going into the portal and reviewing Idea Lists. Some type of alert would be very helpful here.
1 voteAdmins are now notified when an Idea List or Grid View has been shared with them.
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Add to Idea List from Idea Details Can you also add an option to add an idea to the Idea List from Idea Details screen in the three ... dropdown menu?
1 voteYou can now quickly add an idea to a list on the right rail of an idea detail sheet!
Thanks for you feedback!
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Require category when moving ideas to forums If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.
1 voteThank you for your feedback -- this is now complete!
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Add extra scrolling in contributor console and extension for small screen sizes Please add scrolling in the feedback capture window in the contributor console and the contributor extension for small screen sizes
1 voteWe've enabled scrolling in the feedback capture window for smaller screens in the contributor console and extension. We appreciate all the feedback that guided this enhancement!
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Restore Visibility and Quick Access to the “Moderation” in Grid Layout The recent changes of the header in the grid layout can be quite confusing in the beginning since the "moderation" section changed position (very left to the very right behind a drop down), naming (from "moderation" to "activity"). It's much less visible, requires at least an additional click, doesn't show omnipresent red bubble which indicates the number of ideas/comments that are flagged for moderation and doesn't feel like it fits into the information structure. Just not very comprehendible and quite annoying actually. Could you at least bring back the red indicator plus a way to access the section more quickly?…
1 voteWe've made updates to the top bar to restore the ability to toggle back and forth between ideas and activity.
Thanks for your feedback!
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Default status update to email subscribers Sometime in the last week or so, you rolled out an update to the public status modal. Ever since then, the box to email subscribers about a status change has been disabled by default.
I would like that to default to being enabled, instead. I've already sent out more than a few status updates trying to communicate w/ a customer not realizing they weren't getting notified about it.
If you can't enable that by default universally, can you create a setting somewhere so I can choose how I would like this to function?
1 voteWe've restored the original behavior in this case. The system will remember the state of whether you have checked the box to email subscribers or not, and use that setting for your next update. This way, you can set your default preference, and that will persist from update to update.
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Let me stay on an idea after adding it to a roadmap If I open an idea from the idea grid so that it slides out from the side, and then choose to link that idea to a feature, I can click off the idea and return to the grid to continue working. That's great.
On the other hand, if I use the option "Add Idea to Roadmap", then I can't return to the idea grid. Clicking the back arrow or just clicking off to the side on the idea grid unexpectedly navigates me to the roadmap instead. I have hundreds of ideas to add to various roadmaps and every time I…
1 voteWe have ensured that the navigation after Adding an Idea to Roadmap should be much smoother now!
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Merge Match within Select View Merge match should only apply to current ideas in current view
1 voteMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates.
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Change merging search to OR operator While the idea grid search being an AND operator is understandable, using it in searching for merges closes the ability for broadening a search.
Reverting the merging search back to default OR operator opens the merge serge functionality back up.1 voteThe search for Merges is now AI-Driven. Not only will we search keywords, but the system can understand meaning in language and find appropriate Ideas that seem like good matches to the original.
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"Skip" option in AI Merge Match When going through the AI-detected merge matches, it only gives the option to "ignore" the suggestion. "Skip" would be a great addition here, so we can circle back to the ideas if we are unsure if they should be merged or ignored
1 voteMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates.
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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1 vote
Hi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
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Auto select newly created labels from within the idea details When creating labels from within the idea details view, the newly created label should be auto-checked, so the user does not have to manually check the box after creation
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Clear custom date fields Custom date fields can not be cleared when created.
We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.
It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.
1 vote -
Would like to be able to add sum of account column value to idea details I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).
1 voteThe slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.
Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.
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Idea & Feedback - Label Page View When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
- Don't see your idea?