General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
369 results found
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allow users to export CSV of their own feedback from the "my feedback" tab Currently a user can see all of their feedback by clicking the "My feedback" option on the side menu. This feedback is spread across multiple pages and the user is unable to sort the feedback. Please allow the user to export this list of feedback into a CSV so that they can view it all on one page and sort by category, forum, etc.
1 voteHey there! When a user goes to their Settings on the web portal (same page containing "My feedback"), they will have an option to export all of their data. This will send the user CSVs of all their data related to their participation within UserVoice.
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Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
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In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
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Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
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1 vote
Hi there, this is available in our product for use! Refer to this API article for more information. Thanks for your feedback!
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Solicit feedback for a specific idea Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.
1 voteIn case you missed it, you can now solicit feedback on a specific idea by using our Outreach feature! You can ask for feedback from voters or from other users who may have not yet seen the idea. Read more here.
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Ability to add custom branding (logo) to the Roadmap In cases where the "Share Roadmap" feature is used to distribute the roadmap internally (or have it displayed in a common area at all times), the ability to have a custom logo inserted on the top left corner of the page would be nice.
1 voteWe have added this feature! The Internal Roadmap will now use your company logo in settings.
It will display on the shared version of the Roadmap that your internal teams view.
To add or update your company logo, go to Settings → Web Portal → And click “Edit” on “Appearance and Features.”
Thank your for your feedback around this, and please continue to share!
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Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
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Include Suggestion Title and Description along with the customers comment in emails Include Suggestion Title and Description along with the customers comment in emails
1 voteWe’ve rolled out a feature update for this! When you reply to a comment, the email the user receives will include the idea title, a link to the idea and their original comment.
Thank you for sharing this idea!
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Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
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Auto-refresh admin console page when moderating When performing an action to a suggestion that is flagged for moderation, the number of items that need moderation does not automatically update. You should not have to hard refresh the page for the number to change as you work through items.
1 voteWe’ve rolled out an update for this. As you moderate ideas and comments, the badge icon will automatically update to reflect the change. You no longer need to refresh the page!
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1 vote
Hi everyone! This was a bug in our system, and has been fixed.
If this gives you anymore issues or you have any questions, please, let me know!
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Please bring back the ability to search in the Views tab. My account has over 700 forums and it is difficult and time consuming to scroll through and find the desired forum.
1 voteThis is fixed. It is possible to filter the forums in the Views tab of Suggestions.
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1 vote
Great news! We’ve added internal statues to the suggestion and analysis export. The following columns have been added to the export:
suggestion.internal_status.id suggestion.internal_status.name suggestion.internal_status_update.id suggestion.internal_status_update.body suggestion.internal_status_update.created_timestamp suggestion.internal_status_update.created_by_user.id suggestion.internal_status_update.created_by_user.name suggestion.internal_status_update.created_by_user.email_address
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1 vote
We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”
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Option to change where the contributor sidebar appears Option to have the sidebar appear on the left side of the browser.
1 voteGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension, unlike the sidebar, does not overlay the content of the screen, and you can use the natively supported browser functionality to resize it as you like.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Show My Requests In the contributor allow the sidebar user to see a list of all of their current requests.
1 voteHello there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, the “My Activity” feed enables team members to see all feedback they’ve captured and the customers they’ve captured in on behalf of.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Show which Forum an idea was posted in the Slack Integration Customers with multiple forums using the Slack integration, want to see which forum the idea was posted to when it's pushed to Slack.
This way they can see at a glance, where users are posting and don't have to click out each time.
1 voteHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration provides the context of what Forum and Category and Idea was posted in.
Thanks.
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drag and drop features Have the ability to drag and drop features for their ranking
1 voteThank you so much for the feedback! You can now drag and drop features on the board view of the Roadmap.
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Sidebar push parent page content over When capturing feedback on a page, the Sidebar at times covers up relevant content. would be ideal if it pushed the parent page content over, or wrapped to the sidebar.
1 voteThe new UserVoice Feedback Capture Chrome Extension behaves in the manner described here... instead of overlaying page content, the content slides out of the way, leaving full access to the screen.
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