General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
183 results found
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Change Salesforce numbers in grid to reflect filters We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)
1 vote -
Webhook for Requests Add a webhook for contributor (sidebar, Salesforce) feedback linked to a suggestion (including feedback body)
5 votes -
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
5 votes
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Please provide a Jira integration with no write permissions to Jira. Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.
1 vote -
Integration with Sprout Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.
1 vote -
Be able to use Service Hooks with a specific category Be able to choose a specific category when using Service Hooks to push data.
1 vote -
Show 'no feedback has been captured on this opportunity' message Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.
1 vote -
Snowflake Integration As an admin I would like to export data to Snowflake in order to make dashboards in Looker for top issues.
2 votes -
Include Supporter info in Votes Update webhook Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Customize what Salesforce field pulls into "Potential Revenue" field in UserVoice Ability to customize what Salesforce field pulls into "Potential Revenue" field in UserVoice. We track potential revenue in a different field (not the standard "Amount" field that currently pulls in) so this is really skewing the potential revenue per idea.
2 votes -
3 votes
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Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce By having user feedback from UserVoice logged in a field in Salesforce ( SFDC ) they'll be able to run their own custom reporting easier, both in SFDC and third party analytics tools that are already being used with SFDC (like Segment.io)
47 votes -
2 votes
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Connect to multiple Jira projects (1 differente project for each forum) Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.11 votes -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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VSTS for UserVoice Integration should enforce the same permission per user as is set in the VSTS instance linked to the UV subdomain For example, If a user only has read access to a project in a VSTS instance, through the UV integration, that user shouldn't be able to create issues in that project.
8 votes -
Remove deleted VSTS items from Suggestion in UserVoice If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.
3 votes
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