Product Management

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

How can we improve feedback management and help you make strategic product decisions?

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  1. Allow a Client to see all feedback from their company

    It would be great to designate a user that can see all the feedback submitted by a particular company.

    24 votes
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      3 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • Attachments can be added in the Contributor Sidebar

      When capturing customer requests through the sidebar, I would like to be able to upload an attachment.

      15 votes
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        0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow Users to select a Dark Theme

        TL;DR Make a flip on the pages which lets you change to a dark theme like most sites have it.

        2 votes
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          0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • Show SmartVote progress during poll

            Admins cannot see SmartVote results until a poll is fully completed. Sometimes this can take a while if a clear winner has not emerged.

            In some cases it would be helpful for admins to see which suggestions are near the top, even if they are not a clear winner yet.

            2 votes
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              1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • Better results in collecting information by allowing Comment editing.

              It needs to be possible for the commentator to edit her feedback after it has been published. Mistakes need to be corrected. The commentator needs to be able to come back and add new thoughts. This will increase the value of feedback as comments are made better.

              1 vote
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                0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • In Moderation view please show forum that the feedback item belongs to.

                At least show the forum it belongs to. I have no idea what I am approving unless I expand each idea.

                1 vote
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                  0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Free credit check uk @ https://www.creditcheckfree100.co.uk

                  The company that received the application must decide whether you should allow loans. And there are many things to consider when making that decision.

                  https://www.creditcheckfree100.co.uk

                  1 vote
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                    0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • Completed ideas filtered out of searches

                    I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.

                    3 votes
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                      1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • whats the difference between votes and supporters?

                      What's the difference between votes and supporters?

                      1 vote
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                        0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Subscribe multiple customers to an idea when capturing feedback

                        For the contributor sidebar / adding support, it would be useful to be able to add more than one subscriber to the feedback.

                        My use case is that I had a meeting with a customer and I'm capturing feedback from the notes I have from the meeting. From this company, I have two people that I'd like to subscribe to updates on these items but I really don't want to create double entries for this because it's tedious work.

                        2 votes
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                          0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                        • Introduce gamification elements within ideas forums

                          The application of typical elements of game playing (e.g. point scoring) to users when they participate in idea forums.

                          1 vote
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                            0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                          • Bulk add requests

                            When Capturing a request, allow multiple people to be added

                            7 votes
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                              0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow comments to be voted on

                              I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.

                              1 vote
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                                0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • Disable user tracking via IP and browser agent

                                Is it possible to disable the tracking of browser and ip adress of each user, posting an idea?
                                For EU, especially Germany, it's necessary because of privacy issues.

                                1 vote
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                                  0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ideas Widget for Private Forums

                                  I have a private forum for a feature that is in beta. I would like to have a widget in this new feature that works with the private forum that I have configured for its beta feedback. I am currently working around this by having the widget create a ticket in a queue instead of a suggestion in a forum. I then evaluate the ticket and create a suggestion for it in the forum. Having the widget save suggestions directly to the forum would cut down on my workload and would also provide appropriate instant answers within the widget.

                                  120 votes
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                                    7 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Be able to edit comments

                                    Be able to edit comments on feature requests before approving them. Some users will start off their comment with anger or say something about a competitor that we don't want t publish but the rest of their comment is valuable to that request.
                                    We want to be able to edit the comment to remove the bad content, and then post.
                                    You can edit an original idea, why can't you edit comments?

                                    1 vote
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                                      0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 2 votes
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                                        1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Support Private forums in SmartVote

                                          Right now SmartVote only works with public forums, but it would be great if you also added support for private forums. We may want to keep forums private, but still use the awesome SmartVote feature with our users.

                                          4 votes
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                                            0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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