Product Management

This forum relates to features and functionality for collecting, managing and acting upon user feedback. Please see our other forums on the right sidebar for feedback pertaining to other areas of our product.

When writing your suggestion, please be sure to include:

  • any relevant details about your business case for your suggestion
  • the obstacles your suggestion would help you overcome to gain the most value from UserVoice.

How can we improve feedback management and help you make strategic product decisions?

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  1. Allow a Client to see all feedback from their company

    It would be great to designate a user that can see all the feedback submitted by a particular company.

    19 votes
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      3 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow Users to select a Dark Theme

      TL;DR Make a flip on the pages which lets you change to a dark theme like most sites have it.

      2 votes
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        0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • Attachments can be added in the Contributor Sidebar

        When capturing customer requests through the sidebar, I would like to be able to upload an attachment.

        12 votes
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          0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • Show SmartVote progress during poll

          Admins cannot see SmartVote results until a poll is fully completed. Sometimes this can take a while if a clear winner has not emerged.

          In some cases it would be helpful for admins to see which suggestions are near the top, even if they are not a clear winner yet.

          2 votes
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            1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • Completed ideas filtered out of searches

            I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.

            3 votes
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              1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • whats the difference between votes and supporters?

              What's the difference between votes and supporters?

              1 vote
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                0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • Subscribe multiple customers to an idea when capturing feedback

                For the contributor sidebar / adding support, it would be useful to be able to add more than one subscriber to the feedback.

                My use case is that I had a meeting with a customer and I'm capturing feedback from the notes I have from the meeting. From this company, I have two people that I'd like to subscribe to updates on these items but I really don't want to create double entries for this because it's tedious work.

                2 votes
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                  0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Introduce gamification elements within ideas forums

                  The application of typical elements of game playing (e.g. point scoring) to users when they participate in idea forums.

                  1 vote
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                    0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • Bulk add requests

                    When Capturing a request, allow multiple people to be added

                    6 votes
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                      0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow comments to be voted on

                      I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.

                      1 vote
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                        0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Disable user tracking via IP and browser agent

                        Is it possible to disable the tracking of browser and ip adress of each user, posting an idea?
                        For EU, especially Germany, it's necessary because of privacy issues.

                        1 vote
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                          0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ideas Widget for Private Forums

                          I have a private forum for a feature that is in beta. I would like to have a widget in this new feature that works with the private forum that I have configured for its beta feedback. I am currently working around this by having the widget create a ticket in a queue instead of a suggestion in a forum. I then evaluate the ticket and create a suggestion for it in the forum. Having the widget save suggestions directly to the forum would cut down on my workload and would also provide appropriate instant answers within the widget.

                          120 votes
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                            7 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to edit comments

                            Be able to edit comments on feature requests before approving them. Some users will start off their comment with anger or say something about a competitor that we don't want t publish but the rest of their comment is valuable to that request.
                            We want to be able to edit the comment to remove the bad content, and then post.
                            You can edit an original idea, why can't you edit comments?

                            1 vote
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                              0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • Support Private forums in SmartVote

                                  Right now SmartVote only works with public forums, but it would be great if you also added support for private forums. We may want to keep forums private, but still use the awesome SmartVote feature with our users.

                                  3 votes
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                                    0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Discarding edits in admin console without asking for confirmation

                                    When I edit a suggestion in the admin console, and click somewhere else, the edit pane collapses without asking whether I want to save my changes. I lost all my changes.

                                    1 vote
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                                      0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Choose default and required settings for sidebar

                                      Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.

                                      5 votes
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                                        1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 9 votes
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                                          2 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Return helpful error when idea created via sidebar has too long of a title

                                          There is a character restriction on idea titles. When you create an idea with too long of a title in the sidebar, we return an error, but it isn't clear why: https://cl.ly/43280f0B231b

                                          This error should say something about the character limit.

                                          4 votes
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                                            0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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