General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
83 results found
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Show Potential Account Revenue in Flagged Ideas Adding a Potential Revenue column from the Salesforce Feedback & Opportunity integration in the Flagged Ideas grid.
This could be in conjunction with an additional potential/lost revenue column in accounts tab under ideas.4 votes -
Released Ideas Report by Accounts/Supporters I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).
4 votes -
Report that Displays Which Ideas Have Gone In/Out of Each Status It would be helpful to have a report for our customer facing teams that can display all of the ideas that have gone in and out of each status in a given month. The activity report shows things like "10 ideas in, 6 ideas out" of a particular status, but it doesn't display the actual idea titles. A nice monthly summary of the ideas that have moved through statuses would be nice.
4 votes -
Drill down reporting to the User/Account Level Ability to see within the UI - Users or Accounts who have submitted (created) the most ideas.
4 votes -
Allow for scoring on Ideas Just like we have in the Roadmap, be able to apply scoring to suggestions.
4 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show requests by contributor in contributor sidebar Instead of only showing top team requests, show number of requests by contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Super admin reporting across multiple instances Allow for more insightful and flexible reporting across multiple instances instead of having to download multiple reports for each instance and manually merging information together
3 votes -
3 votes
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3 votes
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Ability to see the number of Zendesk Requests tied to an idea count number of zendesk requests attached to an idea
3 votes -
Moderation KPI report - turnaround time We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.
3 votes -
Include custom field entries in activity feed It'd assist with my reporting, and help keep an audit trail, if it was possible to see when a custom field was edited, and who had edited it.
2 votes -
Include Flagged Ideas in Export include a flagged ideas column in idea & voters export
2 votes -
Include 'GeoIP Country' in comment export from Activity Feed The current function for exporting comments through the 'Export Activity' button on the activity feed does not provide an option to edit the fields included in the export.
This means you're unable to change the export to include other fields that may be relevant, namely 'GeoIP Country'
Being able to include additional fields, similar to the data export on the Ideas list view, would be a bonus :)
2 votes -
Receive Weekly Summary Report of Admin Activity Receive weekly email summary reports of Admin activity and assignment designations. Give the option to admins to receive these weekly reports based on their activity and the ideas that are assigned to them.
2 votes -
Export Activity Report to Excel or a CSV Have the ability to export the Activity Report to excel or a CSV.
2 votes -
Show Top Merge Matches Report Ability to see multiple merge match options instead of working through each identified merge match and having to click one by one
2 votes -
Support for Large XLSX File Exports Please support large file exports in XLSX. The export fails when there's more than 4 million rows and I cannot use CSV format.
2 votes -
Include ideas in features/roadmap export Include ideas that are linked to features when you export the features from the Roadmap area.
2 votes -
Include user sentiment in the activity report It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.
This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.
Example, living in the Status Updates section of the Activity Report:
During x timeframe -
70 Statuses Updated
994 Users Emailed
29% opened, 14%…2 votes
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