Product Management

This forum relates to features and functionality for collecting, managing and acting upon user feedback. Please see our other forums on the right sidebar for feedback pertaining to other areas of our product.

When writing your suggestion, please be sure to include:

  • any relevant details about your business case for your suggestion
  • the obstacles your suggestion would help you overcome to gain the most value from UserVoice.

How can we improve feedback management and help you make strategic product decisions?

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  1. Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list

    When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes

    2 votes
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      1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • Edit comments

      Need to be able to edit comments

      3 votes
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        0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • Do not close Details window when clicking outside of it

          I absolutely hate the new "slide style" windows. It's way to easy to click outside of the window and dismiss it in the middle of typing an update and losing everything.

          1 vote
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            0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • Block users from posting

            Sometimes you just don't want any more feedback. So this would be a good thing to implement when our team is tired or going on vacation or we just think that the product is good enough and don't want to make it better.

            1 vote
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              0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • Improve "Link feedback to the idea" functionality

              Please, improve the "Link ticket to the idea" functionality.
              I created a new idea and try to link feedback to it. I'm trying to search and insert an exact topic's title but there isn't my idea in search results. Moreover, all topics seems unsorted and messed: there are archived with active, most voted with zero voted etc. I didn't recognize any system and it makes my search even harder.

              1 vote
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                0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • Please add spell check in the admin portal text boxes

                Please add spell check in the admin portal text boxes. This will help to make sure there are no typos when responding to customers.

                2 votes
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                  0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Additional data on Needs Review screen

                  When moderating suggestions I would love to see the forum and subject on the right side under who is submitting the suggestion. Part of the reason we prefer to moderate the ideas is so that we can make sure the suggestions have the correct forum and subject so we get the suggestions to the appropriate PM.

                  1 vote
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                    0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to filter by labels when looking at a user's suggestions though the Users & Accounts list

                    When I am looking at a user's supported suggestions through the user & account's list in the admin portal I would like the ability to filter their supported suggestions by labels.

                    1 vote
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                      0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • show status

                      Allow for the status of an idea to be shown as a column within the feedback/suggestions admin view.

                      You can currently show the latest status update message and the last status update but you cannot show the actual status of an idea. It would be really useful to be able to show this within the admin view(s).

                      1 vote
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                        0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2 votes
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                          0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bla

                          Lalaa

                          1 vote
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                            0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                          • Provide the ability to display the ID of the Suggestion in the forum with the suggestion

                            Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

                            10 votes
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                              1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • View new items since a certain date

                              Make it easier to triage new items added since a certain date

                              1 vote
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                                0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow users to apply more than one filter when searching

                                Allow normal users to apply more than one filter.

                                Ex: Category AND Status

                                This idea was actually submitted to us by one of our client users.

                                1 vote
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                                  0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ideas that someone has supported but has not voted or commented on should appear in "My feedback"

                                  Ideas that are supported but not voted or commented on should appear in "My feedback."

                                  There are a couple use cases for this:

                                  1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"

                                  2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea

                                  1 vote
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                                    0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • When view the ideas in the forum you should be able to see all ideas no matter of status.

                                    When I view the ideas on a forum (not in the admin portal) I can only see the open ideas or by the closed ones by status. I would like to see (and would like my users to see) all submitted ideas regardless of status.

                                    2 votes
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                                      0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Export to Excel - Allow instant download from the portal

                                      Allow download of UserVoice feedback in excel from the portal itself instead of e-mailing me a link.

                                      1 vote
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                                        0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted.

                                        Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.

                                        Today they can see it only if they click on particular idea, but cannot see it right away on main page.

                                        3 votes
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                                          1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow customisation of the Admin area of User Voice

                                          Provide the same customisation functionality that is available for the customer "side" of the product in the admin area.

                                          The ability to provide custom css and JavaScript would really solve a number of our challenges.

                                          1 vote
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                                            0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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