General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
271 results found
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Choose what data is included in the exports Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of columns that are useless.
55 votesThis is a big one! You can now select which columns of data you would like to include in your exports on the idea table. Check out this video here. You'll notice the column header titles look a little different - we updated how we reference certain column headers to reduce any potential confusion. We haven't changed the way any data is structured or calculated. Excited to hear your feedback!
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Allow users to allocate priority across their already supported ideas For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.
So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.
Having the…
44 votesHey there 👋
Thanks for the this feedback and continued support of this idea.
Two weeks back we introduced a new feature to the web portal that allows users to convey an importance rating to ideas when providing feedback. If you haven't seen it just yet, head to UserVoice at your first convenience. We've been getting very helpful feedback since release and will continue to be looking for ways to improve this feature for our customers.
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Add Admin Avatar to Activity & Moderation Feed Items Display an avatar in Activity & Moderation items done by an Admin (currently only gives Admin name in orange color)
1 voteHey there,
Idea merge entries on the activity and moderation feed now includes the avatar of the admin who performed the action.
Thanks
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Include both Date and Time on entries in the Activity and Moderation Feed Currently the date is displayed on every entry. It would be additionally useful to expose time as well.
1 voteHey 👋
You can now view time in addition to day on every entry in the activity and moderation feed.
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Optimize Feedback Analysis Report to Load Faster The Feedback Analysis Report takes a long time to load an often fails the first try (and we don't even have a lot of data yet).
Perhaps caching the data? Thanks for your consideration!
3 votesWe launched our new Activity Report earlier this year and optimized its loading performance to give you a great experience. Check out this article on the new report: https://help.uservoice.com/hc/en-us/articles/360034982774-Understanding-the-Activity-Report
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Display Suggestion Description on Feature Card As an admin, I'd like to see the description of the linked suggestion on the roadmap feature
7 votesWhen a feature has an idea linked to it, we first prioritize showing the feedback associated with the idea. If you want to check out the idea's description, we include a link next to the feedback that will open the idea for you to view its full details.
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Configure Slack integration for categories You can configure the Slack integration to work with specific forums, but not categories within a forum.
3 votesHey everyone,
Thanks for the early feedback here.
If you head back to the slack configuration settings in your UserVoice admin console you’ll be pleasantly surprised to see that we’ve enabled the ability to configure events from specific categories to stream into your slack channels.
Let us know what you think.
Thanks again.
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allow users to export CSV of their own feedback from the "my feedback" tab Currently a user can see all of their feedback by clicking the "My feedback" option on the side menu. This feedback is spread across multiple pages and the user is unable to sort the feedback. Please allow the user to export this list of feedback into a CSV so that they can view it all on one page and sort by category, forum, etc.
1 voteHey there! When a user goes to their Settings on the web portal (same page containing "My feedback"), they will have an option to export all of their data. This will send the user CSVs of all their data related to their participation within UserVoice.
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Filter ideas by custom fields Be able to filter the list of ideas in the admin console by the custom fields we import for accounts and users.
6 votesHello 👋
You can now filter ideas by custom field values. In the main idea grid filter panel, you'll find select lists and boolean custom field types, while additional field types like numeric, date, and currency are available as advanced filters.
Thanks for this feedback.
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Add option for 6 months on Inactive filter Add an option for 6 months in the Inactivity filter on the Ideas page
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Option to force display of username in feedback for SSO<>ADFS authenticated users We're using SSO with ADFS for an internal, corporate Forum. Currently, any ideas/feedback submitted is flagged as being submitted by 'anonymous', unless the user has opted to input a username. Ideally, I'd like the option to have a forum display a username/email address for ideas/comments in all cases. I understand why this may not be relevant for external forums but for internal, corporate forums, I see this as essential.
1 vote -
Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Public idea link when capturing feedback via the contributor sidebar When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votesHey there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
While this feature is not yet a part of Contributor Sidebar experience, we did keep this need in mind for the Contributor Console.
That is, from the Contributor Console, a public link to each idea can be easily copied and shared.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Emojis in public status Allow emojis to be used within the public status to help bring the brand to life.
2 votesWooo! Emojis work in status updates! 🚀 🎉 Keep in mind that some email clients may render emojis differently.
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Disable the escape key when adding links in email When replying to a user/customer and you are adding a link in, if you hit the escape key, not only will it close the "add a link" box, but the suggestion window too. So you're losing whatever you already typed.
I don't know how many emails I had to rewrite because of this recently.
2 votesHello,
This behavior was resolved in a previous release.
Thanks for this feedback.
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Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
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Ability to search for ideas through Slack integration Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.
38 votesHey there,
See the attached image for a quick preview of how the UserVoice for Slack integration allows you to search for UserVoice Ideas from Slack.
Thanks,
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In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
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4 votes
Our integration with Gainsight is live! Your Customer Success team can view customer feedback directly within Gainsight. We’ve also added a Health Score & Renewal Report to the Contributor Console. Read all about it here: https://community.uservoice.com/blog/uservoice-gainsight-integration/
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