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General Feedback

How should we improve our feedback and product management tools?
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1216 results found

  1. Admin console refreshes all the page’s layout whenever a label is assigned

    Since the console got a redesign, it became slow and unruly. Loading labels list is slow, and checking a label from the list forces all the comments below the 'dialog' to update and reload. It all blinks and rebuild each time, for each label assigned. Was not a problem before redesign.

    1 vote

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  2. Add reach as a filter condition

    Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  3. Add messaging about the inability to end an idea body with a link in the web portal

    When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  4. Parent Idea with Child Ideas rolling up to it

    Parent ideas with child ideas rolling up to it. Ideally, the parent idea would have to total number of voters, accounts, and revenue and then the child ideas would have their values. "Relating" the ideas could be a way to do this, so that you can select all "related" ideas and see which ideas have the parent idea

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  5. 1 vote

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  6. Add activity update for when a flag is cleared (flag as important)

    Option to enable notification when a flag (flagged as important) is cleared

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  7. Advanced filtering should be able to filter on more than one label with AND logic

    I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.

    Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."

    19 votes

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    3 comments  ·  Ideas  ·  Admin →
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    Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. With that said, we could use your help to better understand a couple of things:

    • What filters do you want to be able to see results matching all selected values? (ex: An idea is both red and blue) 
    • Are there any work arounds you use to get this information?

    Thanks in advance for you help as we try to find the best solution to solve this need.

  8. Open new tab for Idea Details View

    Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  9. Hubspot Deal Object Sync

    We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.

    1 vote

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  10. Web portal URL to be a path on our existing domain

    We would like to be able to have our web portal domain be a path on our existing site

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  11. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  12. Widget doesn't stay signed in when used

    When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  13. Allow viewing all ideas sorted by number of votes

    I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  14. For "Send to UserVoice" from Slack, include link to Slack thread

    Send from UserVoice via Slack to inlcude slack thread link

    3 votes

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  15. Flagging an idea as important in the admin portal behaves differently than any other console

    If you flag an idea as important in the admin portal, it only associates this activity with the admin who placed the flag. If you do it elsewhere (console, sidebar, contributor dashboard) then it is associated with the user/account that it is being flagged on behalf of. We would like to be able to do this from the admin console as well.

    1 vote

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  16. Pin a Public Comment

    Pin a public comment to the top of the idea on the web portal

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  17. Use a Slack Source for the Slack Integration for captured ideas/feedback

    when capturing feedback or ideas in slack using the slack integration, show in the admin console that this was captured from Slack via a source symbol.

    3 votes

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  18. 1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  19. Make Updating Statuses More Intuitive (New Idea UI)

    Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.

    9 votes

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  20. Show Internal Status updates in Internal Comments

    Show internal status updates in the Internal comments tab so they don't get lost amongst the All Activity tab that includes a large volume of customer comments

    2 votes

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