General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1228 results found
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One Authentication for All Sites and remember by default. Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!
3 votes -
Make the Salesforce Integration Compatible with Cases Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.
The integration should show the status of th Case in UserVoice.
35 votes -
Hubspot Integration to track ideas and idea activity in Hubspot Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.
4 votes -
Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
7 votes -
Provide better guidance for using the idea search and create form It's unclear that the idea form is an idea submission form and for searching. This could be made clearer by providing better guidance, or splitting the form into two.
1 vote -
Copy an existing forum to a new forum It would be great if, when creating a new forum, I could clone the setup of another forum.
1 vote -
OR operator in Idea views and filters So you can see all ideas in that are in a certain forum OR have a certain label
5 votes -
Customize search stop words Some words aren't searched unless quotes are used - "and", "add", "it", etc.
In some cases, these could be important words to a product and search results would be helpful to be returned.
2 votes -
Widget Interaction Metrics Provide interaction merics for the standard UV widget
3 votes -
3 votes
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Admin capability to remove flagged status from an idea The contributor feature to flag feedback is great, but as an Admin, there is no way to unflag an idea once this has been addressed.
1 vote -
View all ideas & internal information from console We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.
Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.
We want our business units to be able to browse ideas like someone can on the web portal but see internal information.
9 votes -
Include user sentiment in the activity report It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.
This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.
Example, living in the Status Updates section of the Activity Report:
During x timeframe -
70 Statuses Updated
994 Users Emailed
29% opened, 14%…2 votes -
Make it possible to enter code in an idea description Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.
It should be possible to receive and sanitise code just like StackExchange do…
<div> But it isn’t. <span>in a way that remains readable.</span> </div>1 vote -
Poor usability of ‘Describe your idea’ textarea The ‘Describe your idea’ textarea is set at a height of 5em with
resize:none. This is unhelpfully restrictive and makes entering anything more than 5 lines of text a complete pain.The simple solution is to remove
resize:noneor, if that is too great a stretch, useresize:verticalinstead.1 vote -
Accessibility/usability concerns: text styling This idea text manifests as light grey text (#87898F) on a white ground, which fails the minimum recommended contrast ratio.
Comments on ideas are rendered as 13px text on too long line lengths. The recommended base size for prose text is 16px or 1rem.
1 vote -
Show Internal Status on User and Account view in Contributor Console Only Public status is displayed, and you are required to click into the specific idea to see the Internal Status.
1 vote -
Reporting on Email Subscribed Voters A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.
For example:
Idea A | Email timestamp | User X, Account X | User Y, Account Y |1 vote -
Export Sidebar Team Data As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.
2 votes -
Automate and schedule exports For example, be able to use the API to send an export of this report to a particular email address.
7 votes
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