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General Feedback

How should we improve our feedback and product management tools?
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1216 results found

  1. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. Add more filters to the NPS Report

    It would be great to see further detail in the nps report. As an example I want to see 1 year vs 2 year customers. I would also like to be able to drill into those 1 year detractor ideas. The more flexibility and insight I can gain the better

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  3. Ideas that someone has supported but has not voted or commented on should appear in "My feedback"

    Ideas that are supported but not voted or commented on should appear in "My feedback."

    There are a couple use cases for this:

    1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"

    2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  4. Customize branding per forum

    Different forums can represent different products or product groups. Admins want to be able to quickly and easily customize the look and feel of each forum, including the logo, images, and design.

    Right now, this can only be accomplished with significant custom design. It would be ideal if there were features for easily managing this in UserVoice.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  5. 3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Go to edit mode when entering an idea

    When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. Better auditing and bulk actions for managing users and admins

    Such as bulk block users, delete users, delete forum access/invitation, delete admins/contributors, change permissions.

    Filtering would be a plus to help with bulk actions

    40 votes

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  8. The data in the admin portal's user sidebar (inspector) doesn't match what the contributor sidebar shows for that user

    If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data. For example, in admin inspector/profile the lightbulb icon shows the number of suggestions that the user created, but in the contributor sidebar the lightbulb shows number of suggestions the users has supported. Also, in the admin user inspector there is a heart showing the number of votes the user has used, which is similar to the number of suggestion…

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    We appreciate your thoughts on this! We’ve moved away from the Inspector Sidebar being a key part of the product as we’ve introduced more features on our Users and Account Pages.

    As a result, we won’t be implementing this idea.

    Have ideas for ways we can make our User and Account pages even more valuable? Please, tell us!

  9. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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  10. When setting a status, allow an editable subject field

    Want to be able to edit the subject of status updates, to more effectively communicate with our users.

    2 votes

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  11. Solicit feedback from users using in-app messages

    Ability to prompt users in-app for feedback/survey

    12 votes

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  12. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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  13. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    26 votes

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  14. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    8 votes

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  15. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  16. Integrate with Microsoft Power BI for shared dashboards

    Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.

    23 votes

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  17. Be able to import NPS scores with a CSV

    You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.

    12 votes

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    0 comments  ·  NPS  ·  Admin →
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  18. With VSO, add the option to link ideas to Features and Epics as work items

    You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.

    6 votes

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  19. Ability to customize Widget autoprompt settings

    Being able to adjust the time interval for autoprompts would be an improvement.

    82 votes

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    9 comments  ·  NPS  ·  Admin →
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  20. 4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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