Developer API & SDKs

UserVoice’s API & SDKs allows you to build almost anything with UserVoice data. Please see our documentation at developer.uservoice.com

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  1. Filter tickets for the Slack integration by queue

    Right now the webhook that sends Uservoice support tickets to Slack sends all support tickets. It would be useful if it only sent support tickets in the Unassigned queue

    For example, we direct an email account into Uservoice and get some irrelevant machine-generated emails through it. We filter those out of Unassigned and assign them to a different queue, but unfortunately we still see them in Slack

    This is similar to this request, but for support tickets rather than forums:
    https://feedback.uservoice.com/forums/1-general-feedback/suggestions/13332603-slack-filters

    5 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • React Native support

      Support for React Native apps on iOS and Android

      27 votes
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        2 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
      • 12 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 3 votes
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            0 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
          • 6 votes
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              0 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
            • 7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • set category for idea posting in mobile SDK's

                In the mobile SDK's, its often that the user posting the idea is posting about the specific device that they are using at that time.

                For this reason, it would make sense to either pre fill the forum category for the device that they are on, or default the idea post to the correct category.

                6 votes
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                  0 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
                • API endpoint to retrieve SmartVote data

                  We'd love to be able to retrieve the results from the SmartVote polling through the API in some fashion or another.

                  5 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add SmartVote to the Mobile SDKs

                    SmartVote is awesome, but right now it's not part of the mobile SDKs, so we can't embed it in our mobile apps. It would be awesome if it was part of the mobile SDKs too.

                    31 votes
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                      1 comment  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Satisfaction widget to Mobile SDKs

                      Currently, the only way to prompt for satisfaction is the Javascript widget; the satisfaction widget can't be embedded using the Mobile SDKs.

                      17 votes
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                        1 comment  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Capture device/OS details

                        Capture the device model and OS version along with issues reported.

                        21 votes
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                          Gathering feedback  ·  0 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add API endpoint to read user notification settings and language preferences

                          Currently there is no way we can get that information via the API about a user.

                          22 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Thank you for the heads up on this! I believe also updating this information should be enabled using the API too.

                          • 74 votes
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                              7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Update Teams API Endpoint

                              Team entity has updated_before and updated_after attributes; however, it does not output them in API response. Please add the date/timestamp to the response.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Disable instant answers in Mobile SDKs

                                  Be able to disable instant answers in the mobile SDK, so users can simply post their ideas/give feedback.

                                  1 vote
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                                    0 comments  ·  mobile SDKs (any)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • API v2 endpoint for adding supporters to a suggestion

                                    There is and endpoint for adding a request in v2, but that requires qualitative feedback which is different than the v1 endpoint for voting: https://developer.uservoice.com/docs/api/reference/#_api_v1_forums_forum_id_suggestions_suggestion_id_votes_post

                                    There is no way to support a suggestion (without adding a request) in v2 of the API.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Include parameters for GET requests in the Python SDK

                                        According to the Pipedrive API documentation, GET requests can be supplied with parameters (e.g. {'status':'open'}). However, the Python SDK request module disregards the supplied parameters for GET requests.

                                        0 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 7 votes
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