Export Users

Perhaps you want to follow up with a set of users on an idea. This can be done with status updates, but you can also export the users on an idea to an Excel file, which will include their email address and other information, including user fields.

Exporting users on an idea

  1. Click into the idea, and then click the “Users” tab. 
  2. Click the "Export" button.


How it Works:
  • The export link title in the email includes the date and UTC timestamp of the export, as well as the suggestion ID, to help you keep track of exports.
  • Suggestion information is not included, since you are exporting users on a single suggestion.

Exporting users from the users grid


1. Click the "Users" icon on the left hand navigation 
2. Click the "Export" icon



How it Works:

  • The export will include account and user fields, but will not include a list of suggestions the user has vote for.
  • The link title in the export email contains the date and UTC timestamp of the export.
  • On the user's grid, you can search and it will export the search results. However if you search person@domain.com, it will search for anything with “person”, “domain” or “com.” You will get better results searching just “domain” to get users with "domain" in their email address.
  • Can export a maximum of 3 million rows.

Export users on an account

  1. Click the “Users” icon in the left hand navigation.
  2. Click the “Accounts” tab. 
  3. Click the “Users” tab. 


How it Works:
  • The export will include the UserVoice users connected to that account, and all external user records for each of those users even if they are not connected to that account.
  • The link title in the export email contains the date and UTC timestamp, as well as the account ID.
  • Can export a maximum of 3 million rows.

I'm on an Old Version of UserVoice


If you are on a legacy and don't see these options, you have the following ways to export users:

1. From 'Settings' - 'General' - at the bottom, 'Export data'.
2. From the left sidebar, "Search Ideas and Users" - "Users" tab
3. On a specific suggestion, from the "Users" tab

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