Reset your password

To reset your password, navigate to the UserVoice site (

Look for the "sign-in" link, which is typically in the upper right. Click it, and enter your email address.

Once you have entered an email address, you can click the "Forgot password?" link:

You will receive an email from noreply@[yoursubdomain] with instructions to reset your password. If you don't see the email in your inbox, check your spam and junk folder.

Q: Can I reset a password for a user?

It is not possible to reset a users password on their behalf. Access to the email address is required to reset the password.

Q. Why am I not receiving the reset email?
A. Be sure to check any rules and filters you have set up to catch messages from UserVoice. Also be sure to check our spam folder. 

Q: I'm trying to reset my password, but the password field keeps disappearing?
A: If the password field disappears, this means the email address you are using to sign in does not have a password. This usually happens when logging in with the wrong email address. We recommend this guide for troubleshooting.

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