Change billing email address

Note: Credit card billing was only available for our legacy plans/product. 

If you pay for your account via credit card, your invoices are sent out automatically to the account owner at the time of billing. They can only be sent to the account owner's email address, as listed in Settings.

To Access Settings:

  • Click the icon in the bottom left corner
  • Click General
  • Scroll down and click Users and Permissions

[If you’re on an old version of UV, your settings will be accessed from the admin header.]

We cannot send credit card invoices to an email address that is not an account owner. 

If you would like to be able to add a separate email address for credit card billing, add your support to this idea on our forum. 

Common Questions

Q. Can you send me a copy of my invoice?

A. No, not at this time, but account owners can access past invoices in Settings -> General -> Account, billing, and usage. Scroll all the way down and you'll see links to your invoices at the bottom of the page.  

Q. Can I get a copy of my invoice in another format?
A. We are not able to modify the format of credit card invoices. They are generated automatically by our system. If you would like to see this changed, add your support to this idea on our forum. 

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