Delete a User

Your end users may request their profile in UserVoice be deleted or you need to do this when honoring their request to erase their data. We will walk you through the options.

How Users Can Delete their own Profile

  • Have the user go to your UserVoice site (i.e. xxxx.uservoice.com)
  • Click “Sign in” in the top right corner
  • Once logged in, have them click “Settings” under their username
  • Scroll down and they will see the option to “Delete my Profile”
  • They will need to confirm, and then the profile will be deleted

How to Delete a User on their Behalf

  • You will need to use the following API endpoint to delete a user’s profile from your UserVoice site: DELETE /api/v2/admin/users/id. Learn more about this API endpoint here.

What Happens when a User is Deleted?

  • All the user’s personal data connected to their profile is deleted
  • Any ideas, tickets, requests, support or comments they created will be attributed to an [deleted user].
  • Personal information they entered in tickets, ideas or comments, will be scrubbed

Common Questions


Q: Can I delete a user directly from the admin console?

A: Not at this time, but if you would like to see us add this functionality, please vote for our idea here.

Q: Do you have an article that I can share with users on how to delete their profile?
A: Yes, we do here.

Q: Where can I learn about GDPR compliance?

Feedback and Knowledge Base