If the password field disappears, that means the profile for that email address does not have a password set up.
1. Double check which email address you're using to sign in.
If you're not sure what email address you signed up with, check to see which address we send notifications to for your account.
2. If you are signing in with the right address or can't remember the correct address email us at email@example.com with...
- Your account URL (i.e. xyz.uservoice.com)
- The email address you are trying to sign in with.