How do I upgrade?To upgrade to our latest plans and platform, contact firstname.lastname@example.org with your account subdomain (i.e. xxxx.uservoice.com), and we will walk you through your options.
Can I downgrade to a free plan?We don't currently have a free plans, so this is not possible.
How do I add more admins?This article walks you through adding admins to your account.
How do I see which plan I'm on?To see which plan you're currently on:
[If you’re on an old version of UV, your settings will be accessed from the admin header.]
- Click the icon in the bottom left corner
- Click General -> Account, billing, and usage. You'll see your current plan and number of admins listed in the middle of the page. (to access this information you will need to be signed in as the account owner.)
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