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← Knowledge Base

  1. Accounts Page and How to Use It

  2. Add a new forum

  3. Add an admin (aka an agent) to your account

  4. Add ideas in the Admin Console

  5. Adding the widget code to your website

  6. Admin License Types

  7. Advanced CSS custom design with <body> classes

  8. Allow Users to Flag Inappropriate Content

  9. Analyzing Feedback

  10. Best Practices for Cleaning up your Forums

  11. Block a user

  12. Browser Support

  13. Cancel your account

  14. Capturing feedback from users

  15. Change admin (agent) email address

  16. Change billing email address

  17. Change my payment method

  18. Change Plans

  19. Change the email (auto-reply) users receive when submitting a ticket

  20. Change the language of the Admin Console

  21. Change the language of the Widget UI based on the user

  22. Change the Owner on your Account

  23. Change the subdomain of your UserVoice site

  24. Change your company name

  25. Change your Credit Card information

  26. Changing end user profile information

  27. Classic Widget Developer Documentation

  28. Classic Widget Guide

  29. Collecting Consent from EU Users

  30. Collecting Feedback Guide

  31. Column Definitions for Exports

  32. Configuring SAML for UserVoice with OneLogin

  33. Contributor Notifications

  34. Contributor Sidebar Troubleshooting

  35. Create and Share your Roadmap

  36. Create Statuses for your Roadmap

  37. Credit card charge failed

  38. Custom HTML, CSS, and Javascript

  39. Custom Public Idea Statuses

  40. Custom Terms of Service

  41. Customize your web portal

  42. Dashboard Analytics

  43. Delete a User

  44. Delete my profile/information

  45. Delete your account

  46. Developer API

  47. Disable or downgrade my account

  48. Do you have a free plan or any discounts available?

  49. Edit your agent profile

  50. Elev.io Integration

  51. Email a user who gave feedback

  52. Email all supporters on an idea

  53. Email is taken - changing an admin email address

  54. Embedded (inline) Widget

  55. Enable attachments on ideas

  56. Export a user's data

  57. Export data for a set of ideas

  58. Export my data

  59. Export Tickets

  60. Export Users

  61. Export your Roadmap

  62. Exported file never arrives

  63. Feedback Analysis Report

  64. Feedback Manager's Guide to UserVoice

  65. Firewall Configuration for Jira Server Integration

  66. Fivetran Integration

  67. Forum categories

  68. Forum Organization

  69. GDPR Compliance

  70. Get Internal Feedback on your Roadmap

  71. Get notifications for comments and ideas

  72. Getting Started with the Contributor Sidebar

  73. Getting Started with the Support Tools

  74. Getting Started with User and Account Traits

  75. Have Contributors Create Ideas on an Internal Forum

  76. Hot ideas

  77. How admins log in with SSO

  78. How do I customize my favicon?

  79. How to sign into your UserVoice account (admin console)

  80. How to use Ticket Rules

  81. Icon Cards Template

  82. Image Cards Template

  83. Import Ideas (suggestions)

  84. Import supporters and requests

  85. Import User and Account Traits from a CSV

  86. Increase User Involvement on Your Forum

  87. Installing the Contributor Sidebar

  88. Internal labels on ideas

  89. Internal Status Updates for Ideas

  90. Jira Cloud Integration Setup

  91. Jira Integration

  92. Jira Server Integration Setup

  93. Language Settings for your Account

  94. Legacy voting with limits

  95. Managing admin permissions

  96. Managing Feedback Captured by the Contributor Sidebar

  97. Managing Feedback for Continued User Engagement

  98. Measure the Impact of Ideas with the Analysis Export

  99. Merge ideas

  100. Moderate ideas and comments

  101. Move ideas

  102. My account is deactivated

  103. My admins can't log in via SSO!

  104. NPS Report

  105. NPS Widget

  106. Pass fields for user and accounts with the API

  107. Passing User and Account Traits

  108. Password field disappears

  109. Perform Bulk Actions on Ideas

  110. Pin feedback

  111. Post Idea Widget

  112. Prioritize your Roadmap

  113. Privacy Contact for Your Account

  114. Private forums

  115. Private site

  116. Product Manager's Guide to UserVoice

  117. Public Status Updates for Ideas

  118. Remove an admin (agent) from your account

  119. Reset your password

  120. Salesforce Classic Integration Setup

  121. Salesforce Customer Traits Sync Service

  122. Salesforce Feedback and Opportunity Integration

  123. Salesforce Lightning Integration Setup

  124. Sample Template Announcing UserVoice to your Users

  125. Screenshots don't work

  126. Search and Filter Ideas

  127. Search for and sort through tickets

  128. Search not working as expected

  129. Segment Feedback by Users, Accounts and MRR

  130. SEO options

  131. Set up Custom Fields for your Roadmap

  132. Set up Scores for your Roadmap

  133. Set up the UserVoice Widget

  134. Set up your own URL (domain) for UserVoice

  135. Set up your support email address for tickets

  136. Setting up a forum

  137. Setting up Teams for the Contributor Sidebar

  138. Setup custom Web / Service Hooks

  139. Sign-in Options and Best Practices

  140. Slack Integration

  141. SmartVote widget

  142. Spam Filters for Ideas and Comments

  143. Stop an upcoming renewal

  144. Suggestion Not Found

  145. Suggestion Views and Custom Notifications

  146. Support Tools Reporting

  147. Supporter Fraud Detection and Flagged Users

  148. The Benefits of Supporters over Voting Limits

  149. Track visits to your Forums

  150. Unable to sign in as an Admin

  151. Understanding your SmartVote Poll Results

  152. Undo a Merge

  153. Update the "Home" link/URL on your web portal

  154. Use a link (custom trigger) to open the UserVoice Widget

  155. Use the Analysis Export in Google Sheets

  156. Use Trend Reports to measure an idea's activity over time

  157. User avatars and profile details

  158. UserVoice Glossary

  159. UserVoice Overview

  160. UserVoice Setup Guide

  161. UserVoice site not Loading or Working

  162. Using a specific widget mode

  163. Using multiple widgets on the same page

  164. Using the Contributor Sidebar

  165. Using the Knowledge Base

  166. Using the Support Tools

  167. VIDEO - Getting Started with Managing Ideas

  168. VIDEO - Using the Contributor Sidebar

  169. View/find a copy of past invoices

  170. VSTS (Azure DevOps) Integration

  171. VSTS (Azure DevOps) Integration Setup

  172. What is a deleted user?

  173. What is an agent (admin)?

  174. What to expect with the latest version of UserVoice

  175. Why do I see anonymous users?

  176. Wrong translation or no translation

  177. Zapier integrations

  178. Zendesk Integration for the Contributor Sidebar

  179. ZenRep Template

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