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← Knowledge Base

  1. Accounts Page and How to Use It

  2. Add a new forum

  3. Add an admin to your account

  4. Add ideas in the Admin Console

  5. Adding the widget code to your website

  6. Admin License Types

  7. Advanced CSS custom design with <body> classes

  8. Allow Users to Flag Inappropriate Content

  9. Analyzing Feedback

  10. Best Practices for Cleaning up your Forums

  11. Block a user

  12. Browser Support

  13. Cancel your account

  14. Capturing feedback from users

  15. Change admin (agent) email address

  16. Change billing email address

  17. Change my payment method

  18. Change Plans

  19. Change the email (auto-reply) users receive when submitting a ticket

  20. Change the language of the Admin Console

  21. Change the language of the Widget UI based on the user

  22. Change the Owner on your Account

  23. Change the subdomain of your UserVoice site

  24. Change your company name

  25. Change your Credit Card information

  26. Changing end user profile information

  27. Classic Widget Developer Documentation

  28. Classic Widget Guide

  29. Collecting Consent from EU Users

  30. Collecting Feedback Guide

  31. Column Definitions for Exports

  32. Commercial Email domains not synced to Accounts

  33. Configuring SAML for UserVoice with OneLogin

  34. Contributor Notifications

  35. Contributor Sidebar Troubleshooting

  36. Create and Share your Roadmap

  37. Create Statuses for your Roadmap

  38. Credit card charge failed

  39. Custom HTML, CSS, and Javascript

  40. Custom Public Idea Statuses

  41. Custom Terms of Service

  42. Customer Traits Sync Service

  43. Customize your web portal

  44. Dashboard Analytics

  45. Delete a User

  46. Delete my profile/information

  47. Delete your account

  48. Developer API

  49. Disable or downgrade my account

  50. Do you have a free plan or any discounts available?

  51. Edit my Suggestions & Comments

  52. Edit your agent profile

  53. Elev.io Integration

  54. Email a user who gave feedback

  55. Email all supporters on an idea

  56. Email is taken - changing an admin email address

  57. Embedded (inline) Widget

  58. Enable attachments on ideas and comments

  59. Enable comment notifications by default

  60. Export a user's data

  61. Export Comments

  62. Export my data

  63. Export Requests

  64. Export Suggestions

  65. Export suggestions, comments, requests and supporters

  66. Export Tickets

  67. Export Users

  68. Export your Roadmap

  69. Exported file never arrives

  70. Feedback Analysis Report

  71. Feedback Manager's Guide to UserVoice

  72. Find a forum ID

  73. Firewall Configuration for Jira Server Integration

  74. Fivetran Integration

  75. Forum categories

  76. Forum Organization

  77. GDPR Compliance

  78. Generate an API Key

  79. Get Internal Feedback on your Roadmap

  80. Get notifications for comments and ideas

  81. Getting Started with the Contributor Sidebar

  82. Getting Started with the Support Tools

  83. Getting Started with User and Account Traits

  84. Google Analytics Integration

  85. Have Contributors Create Ideas on an Internal Forum

  86. Hot ideas

  87. How admins log in with SSO

  88. How do I customize my favicon?

  89. How to sign into your UserVoice account (admin console)

  90. How to use Ticket Rules

  91. Import Ideas (suggestions)

  92. Import supporters and requests

  93. Import User and Account Traits from a CSV

  94. Increase User Involvement on Your Forum

  95. Installing the Contributor Sidebar

  96. Internal labels on ideas

  97. Internal Status Updates for Ideas

  98. Jira Cloud Integration Setup

  99. Jira Integration

  100. Jira Server Integration Setup

  101. Language Settings for your Account

  102. Legacy voting with limits

  103. Managing admin permissions

  104. Managing Feedback Captured by the Contributor Sidebar

  105. Managing Feedback for Continued User Engagement

  106. Measure the Impact of Ideas with the Analysis Export

  107. Merge ideas

  108. Moderate ideas and comments

  109. Move ideas

  110. My account is deactivated

  111. My admins can't log in via SSO!

  112. Notification Center

  113. NPS Report

  114. NPS Widget

  115. Pass Traits for Users and Accounts with the API

  116. Passing User and Account Traits

  117. Password field disappears

  118. Pendo Integration

  119. Perform Bulk Actions on Ideas

  120. Pin feedback

  121. Post Idea Widget

  122. Prioritize your Roadmap

  123. Privacy Contact for Your Account

  124. Private forums

  125. Private site

  126. Product Manager's Guide to UserVoice

  127. Public Status Updates for Ideas

  128. Remove an admin from your account

  129. Reset your password

  130. Salesforce Classic Integration Setup

  131. Salesforce Feedback and Opportunity Integration

  132. Salesforce Lightning Integration Setup

  133. Sample Template Announcing UserVoice to your Users

  134. Screenshots don't work

  135. Search and Filter Ideas

  136. Search for and sort through tickets

  137. Search not working as expected

  138. Segment Feedback by Users, Accounts and MRR

  139. SEO options

  140. Set up Custom Fields for your Roadmap

  141. Set up Scores for your Roadmap

  142. Set up your own URL (domain) for UserVoice

  143. Set up your support email address for tickets

  144. Setting up a forum

  145. Setting up Teams for the Contributor Sidebar

  146. Setup custom Web / Service Hooks

  147. Setup the UserVoice Widget

  148. Sign-in Options and Best Practices

  149. Slack Integration

  150. Spam Filters for Ideas and Comments

  151. Stop an upcoming renewal

  152. Suggestion Not Found

  153. Suggestion Views and Custom Notifications

  154. Support Tools Reporting

  155. Supporter Fraud Detection and Flagged Users

  156. The Benefits of Supporters over Voting Limits

  157. Unable to sign in as an Admin

  158. Undo a Merge

  159. Update the "Home" link/URL on your web portal

  160. Use a link (custom trigger) to open the UserVoice Widget

  161. Use the Analysis Export in Google Sheets

  162. Use Trend Reports to measure an idea's activity over time

  163. User avatars

  164. UserVoice Glossary

  165. UserVoice Overview

  166. UserVoice Setup Guide

  167. UserVoice site not Loading or Working

  168. Using a specific widget mode

  169. Using multiple widgets on the same page

  170. Using the Contributor Sidebar

  171. Using the Knowledge Base

  172. Using the Support Tools

  173. VIDEO - Getting Started with Managing Ideas

  174. VIDEO - Using the Contributor Sidebar

  175. View/find a copy of past invoices

  176. VSTS (Azure DevOps) Integration

  177. VSTS (Azure DevOps) Integration Setup

  178. What is a deleted user?

  179. What is an agent (admin)?

  180. What to expect with the latest version of UserVoice

  181. Why do I see anonymous users?

  182. Wrong translation or no translation

  183. Zapier integrations

  184. Zendesk Integration for the Contributor Sidebar

Feedback and Knowledge Base

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