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← Knowledge Base

  1. Accounts Page and How to Use It

  2. Add a new forum

  3. Add an admin to your account

  4. Add ideas in the Admin Console

  5. Adding the widget code to your website

  6. Admin License Types

  7. Advanced CSS custom design with <body> classes

  8. Allow Users to Flag Inappropriate Content

  9. Analyzing Feedback

  10. Best Practices for Cleaning up your Forums

  11. Block a user

  12. Browser Support

  13. Cancel your account

  14. Capturing feedback from users

  15. Change admin (agent) email address

  16. Change billing email address

  17. Change my payment method

  18. Change Plans

  19. Change the email (auto-reply) users receive when submitting a ticket

  20. Change the language of the Admin Console

  21. Change the language of the Widget UI based on the user

  22. Change the Owner on your Account

  23. Change the subdomain of your UserVoice site

  24. Change your company name

  25. Change your Credit Card information

  26. Changing end user profile information

  27. Classic Widget Developer Documentation

  28. Classic Widget Guide

  29. Collecting Consent from EU Users

  30. Collecting Feedback Guide

  31. Column Definitions for Exports

  32. Commercial Email domains not synced to Accounts

  33. Configuring SAML for UserVoice with OneLogin

  34. Contributor Notifications

  35. Contributor Sidebar Troubleshooting

  36. Create and Share your Roadmap

  37. Create Statuses for your Roadmap

  38. Credit card charge failed

  39. Custom HTML, CSS, and Javascript

  40. Custom Public Idea Statuses

  41. Custom Terms of Service

  42. Customer Traits Sync Service

  43. Customize your web portal

  44. Dashboard Analytics

  45. Delete a User

  46. Delete my profile/information

  47. Delete your account

  48. Developer API

  49. Disable or downgrade my account

  50. Do you have a free plan or any discounts available?

  51. Edit my Suggestions & Comments

  52. Edit your agent profile

  53. Elev.io Integration

  54. Email a user who gave feedback

  55. Email all supporters on an idea

  56. Email is taken - changing an admin email address

  57. Embedded (inline) Widget

  58. Enable attachments on ideas and comments

  59. Enable comment notifications by default

  60. Export a user's data

  61. Export Comments

  62. Export my data

  63. Export Requests

  64. Export Suggestions

  65. Export suggestions, comments, requests and supporters

  66. Export Tickets

  67. Export Users

  68. Export your Roadmap

  69. Exported file never arrives

  70. Feedback Analysis Report

  71. Feedback Manager's Guide to UserVoice

  72. Find a forum ID

  73. Firewall Configuration for Jira Server Integration

  74. Fivetran Integration

  75. Forum categories

  76. Forum Organization

  77. GDPR Compliance

  78. Generate an API Key

  79. Get Internal Feedback on your Roadmap

  80. Get notifications for comments and ideas

  81. Getting Started with the Contributor Sidebar

  82. Getting Started with the Support Tools

  83. Getting Started with User and Account Traits

  84. Google Analytics Integration

  85. Have Contributors Create Ideas on an Internal Forum

  86. Hot ideas

  87. How admins log in with SSO

  88. How do I customize my favicon?

  89. How to sign into your UserVoice account (admin console)

  90. How to use Ticket Rules

  91. Icon Cards Template

  92. Image Cards Template

  93. Import Ideas (suggestions)

  94. Import supporters and requests

  95. Import User and Account Traits from a CSV

  96. Increase User Involvement on Your Forum

  97. Installing the Contributor Sidebar

  98. Internal labels on ideas

  99. Internal Status Updates for Ideas

  100. Jira Cloud Integration Setup

  101. Jira Integration

  102. Jira Server Integration Setup

  103. Language Settings for your Account

  104. Legacy voting with limits

  105. Managing admin permissions

  106. Managing Feedback Captured by the Contributor Sidebar

  107. Managing Feedback for Continued User Engagement

  108. Measure the Impact of Ideas with the Analysis Export

  109. Merge ideas

  110. Moderate ideas and comments

  111. Move ideas

  112. My account is deactivated

  113. My admins can't log in via SSO!

  114. Notification Center

  115. NPS Report

  116. NPS Widget

  117. Pass Traits for Users and Accounts with the API

  118. Passing User and Account Traits

  119. Password field disappears

  120. Pendo Integration

  121. Perform Bulk Actions on Ideas

  122. Pin feedback

  123. Post Idea Widget

  124. Prioritize your Roadmap

  125. Privacy Contact for Your Account

  126. Private forums

  127. Private site

  128. Product Manager's Guide to UserVoice

  129. Public Status Updates for Ideas

  130. Remove an admin from your account

  131. Reset your password

  132. Salesforce Classic Integration Setup

  133. Salesforce Feedback and Opportunity Integration

  134. Salesforce Lightning Integration Setup

  135. Sample Template Announcing UserVoice to your Users

  136. Screenshots don't work

  137. Search and Filter Ideas

  138. Search for and sort through tickets

  139. Search not working as expected

  140. Segment Feedback by Users, Accounts and MRR

  141. SEO options

  142. Set up Custom Fields for your Roadmap

  143. Set up Scores for your Roadmap

  144. Set up your own URL (domain) for UserVoice

  145. Set up your support email address for tickets

  146. Setting up a forum

  147. Setting up Teams for the Contributor Sidebar

  148. Setup custom Web / Service Hooks

  149. Setup the UserVoice Widget

  150. Sign-in Options and Best Practices

  151. Slack Integration

  152. SmartVote widget

  153. Spam Filters for Ideas and Comments

  154. Stop an upcoming renewal

  155. Suggestion Not Found

  156. Suggestion Views and Custom Notifications

  157. Support Tools Reporting

  158. Supporter Fraud Detection and Flagged Users

  159. The Benefits of Supporters over Voting Limits

  160. Unable to sign in as an Admin

  161. Understanding your SmartVote Poll Results

  162. Undo a Merge

  163. Update the "Home" link/URL on your web portal

  164. Use a link (custom trigger) to open the UserVoice Widget

  165. Use the Analysis Export in Google Sheets

  166. Use Trend Reports to measure an idea's activity over time

  167. User avatars

  168. UserVoice Glossary

  169. UserVoice Overview

  170. UserVoice Setup Guide

  171. UserVoice site not Loading or Working

  172. Using a specific widget mode

  173. Using multiple widgets on the same page

  174. Using the Contributor Sidebar

  175. Using the Knowledge Base

  176. Using the Support Tools

  177. VIDEO - Getting Started with Managing Ideas

  178. VIDEO - Using the Contributor Sidebar

  179. View/find a copy of past invoices

  180. VSTS (Azure DevOps) Integration

  181. VSTS (Azure DevOps) Integration Setup

  182. What is a deleted user?

  183. What is an agent (admin)?

  184. What to expect with the latest version of UserVoice

  185. Why do I see anonymous users?

  186. Wrong translation or no translation

  187. Zapier integrations

  188. Zendesk Integration for the Contributor Sidebar

  189. ZenRep Template

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