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  1. Accounts Page and How to Use It

  2. Add a new forum

  3. Add an admin (aka an agent) to your account

  4. Add ideas in the Admin Console

  5. Add or edit a Canned Response

  6. Add someone (Cc/Bcc) to a ticket thread

  7. Adding the widget code to your website

  8. Admin License Types

  9. Advanced CSS custom design with <body> classes

  10. Allow Users to Flag Inappropriate Content

  11. Analyzing Feedback

  12. Answering Tickets

  13. Answering Tickets via Email

  14. Best Practices for Cleaning up your Forums

  15. Block a user

  16. Broken Images Troubleshooting Guide

  17. Browser Support

  18. Bulk Ticket Actions

  19. Cancel your account

  20. Capturing feedback from users

  21. Change admin (agent) email address

  22. Change billing email address

  23. Change my payment method

  24. Change Plans

  25. Change the email (auto-reply) users receive when submitting a ticket

  26. Change the language of the Admin Console

  27. Change the language of the Widget UI based on the user

  28. Change the Owner on your Account

  29. Change the subdomain of your UserVoice site

  30. Change your company name

  31. Change your Credit Card information

  32. Changing end user profile information

  33. Classic Widget Developer Documentation

  34. Classic Widget Guide

  35. Close tickets (or keep them open) by default

  36. Collecting Consent from EU Users

  37. Collecting Feedback Guide

  38. Column Definitions for 3.0 Exports

  39. Configuring SAML for UserVoice with OneLogin

  40. Contributor Notifications

  41. Contributor Sidebar Troubleshooting

  42. Create a Ticket for a Customer

  43. Create and Share your Roadmap

  44. Create Articles

  45. Create Statuses for your Roadmap

  46. Create your signature for tickets

  47. Create, organize, and edit Topics for Knowledge Base articles

  48. Credit card charge failed

  49. Custom HTML/CSS and Javascript

  50. Custom Public Idea Statuses

  51. Custom Terms of Service

  52. Customize your web portal

  53. Dashboard Analytics

  54. Delete a User

  55. Delete my profile/information

  56. Delete your account

  57. Developer API

  58. Disable or downgrade my account

  59. Do you have a free plan or any discounts available?

  60. Edit the "Contact Support" link on your UserVoice site

  61. Edit your agent profile

  62. Integration

  63. Email is taken - changing an admin email address

  64. Embed videos and images in Knowledge Base articles

  65. Embedded (inline) Widget

  66. Enable attachments on ideas

  67. Export a user's data

  68. Export data for a set of ideas

  69. Export Knowledge Base Articles

  70. Export my data

  71. Export tickets

  72. Export Users

  73. Export your Roadmap

  74. Exported file never arrives

  75. Feedback Analysis Report

  76. Feedback Manager's Guide to UserVoice

  77. Firewall Configuration for Jira Server Integration

  78. Fivetran Integration

  79. Forum categories

  80. Forum Organization

  81. GDPR Compliance

  82. Get notifications for comments and ideas

  83. Get notifications for new tickets

  84. Get your Key and Secret from Salesforce

  85. Getting Started with the Contributor Sidebar

  86. Getting Started with User and Account Traits

  87. Go "off duty" as an agent

  88. Have Contributors Create Ideas on an Internal Forum

  89. Hot ideas

  90. How admins log in with SSO

  91. How do I customize my favicon?

  92. How to sign into your UserVoice account (admin console)

  93. How to use Ticket Rules

  94. Icon Cards Template

  95. Image Cards Template

  96. Import articles

  97. Import Ideas (suggestions)

  98. Import supporters and requests

  99. Import User and Account Traits from a CSV

  100. Increase User Involvement on Your Forum

  101. Installing the Contributor Sidebar

  102. Instant Answers

  103. Internal labels on ideas

  104. Internal Status Updates for Ideas

  105. Jira Cloud Integration Setup

  106. Jira Integration

  107. Jira Server Integration Setup

  108. Language Settings for your Account

  109. Managing admin permissions

  110. Managing Feedback Captured by the Contributor Sidebar

  111. Managing Feedback for Continued User Engagement

  112. Measure customer satisfaction on ticket (support) interactions

  113. Measure the Impact of Ideas with the Analysis Export

  114. Measure your agents and team's performance

  115. Merge ideas

  116. Moderate ideas and comments

  117. Modify your DNS records to emails reach customers

  118. Move ideas

  119. My account is deactivated

  120. My admins can't log in via SSO!

  121. My Ticket Rules aren't Working

  122. NPS Report

  123. NPS Widget

  124. Optimizing articles for Instant Answers

  125. Pass custom data through the widget and into the Support Tools

  126. Pass fields for user and accounts with the API

  127. Passing User and Account Traits

  128. Password field disappears

  129. Perform Bulk Actions on Ideas

  130. Position articles within a Knowledge Base Topic

  131. Post Idea Widget

  132. Prevent bounce notifications and out-of-office auto-replies from cluttering your queue

  133. Prioritize your Roadmap

  134. Privacy Contact for Your Account

  135. Private forums

  136. Private site

  137. Remove an admin (agent) from your account

  138. Remove options to contact support

  139. Reset your password

  140. Salesforce Classic Integration Setup

  141. Salesforce Customer Traits Sync Service

  142. Salesforce Feedback and Opportunity Integration

  143. Salesforce Lightning Integration Setup

  144. Sample Template Announcing UserVoice to your Users

  145. Save your ticket searches

  146. Screenshots don't work

  147. Search and Filter Ideas

  148. Search for and sort through tickets

  149. Search not working as expected

  150. Searching articles in the Admin Console

  151. Segment Feedback by Users, Accounts and MRR

  152. SEO options

  153. Set up Custom Fields for your Roadmap

  154. Set up queues (or mailboxes) for tickets

  155. Set up Scores for your Roadmap

  156. Set up the Contact Form and Instant Answers Widget

  157. Set up the UserVoice Widget

  158. Set up your own URL (domain) for UserVoice

  159. Set up your support email address for tickets

  160. Setting up a forum

  161. Setting up Teams for the Contributor Sidebar

  162. Setup custom Web / Service Hooks

  163. Sign-in Options and Best Practices

  164. Slack Integration

  165. SmartVote widget

  166. Spam Filters for Ideas and Comments

  167. Stop an upcoming renewal

  168. Stop spam tickets from the same user

  169. Suggestion Not Found

  170. Suggestion Views and Custom Notifications

  171. Supporter Fraud Detection

  172. Tag and find tickets quickly

  173. The Benefits of Supporters over Voting Limits

  174. The Leaderboard and how it works

  175. Ticket Backlog Report

  176. Track Article visits with Google Analytics

  177. Track tickets and issues with Ticket Insights

  178. Track visits to your Forums

  179. Turn a ticket into an idea

  180. Unable to sign in as an Admin

  181. Understanding your SmartVote Poll Results

  182. Undo a Merge

  183. Update the "Home" link/URL on your web portal

  184. Updating ideas and how users are notified

  185. Use a link (custom trigger) to open the UserVoice Widget

  186. Use the Analysis Export in Google Sheets

  187. Use ticket fields to organize and track tickets

  188. Use Trend Reports to measure an idea's activity over time

  189. User avatars and profile details

  190. Users not receiving replies to tickets

  191. UserVoice Glossary

  192. UserVoice Overview

  193. UserVoice Setup Guide

  194. UserVoice site not Loading or Working

  195. Using a specific widget mode

  196. Using multiple widgets on the same page

  197. Using the Contributor Sidebar

  198. VIDEO - Getting Started with Managing Ideas

  199. VIDEO - Set up your Knowledge Base

  200. VIDEO - Using the Contributor Sidebar

  201. View/find a copy of past invoices

  202. Voting (legacy feature)

  203. VSTS (VSO) Integration

  204. VSTS (VSO) Integration Setup

  205. What is a deleted user?

  206. What is an agent (admin)?

  207. What to expect with the latest version of UserVoice

  208. Why do I see anonymous users?

  209. Wrong translation or no translation

  210. Your Guide to our Support Tools

  211. Zendesk Integration for the Contributor Sidebar

  212. ZenRep Template

Feedback and Knowledge Base