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← Knowledge Base

  1. Account Sentiment Report

  2. Accounts Page and How to Use It

  3. Add a new forum

  4. Add an admin to your account

  5. Add ideas in the Admin Console

  6. Adding the widget code to your website

  7. Admin License Types

  8. Advanced CSS custom design with <body> classes

  9. Allow Users to Flag Inappropriate Content

  10. Analyzing Feedback

  11. Best Practices for Cleaning up your Forums

  12. Block a user

  13. Browser Support

  14. Cancel your account

  15. Capturing feedback from users

  16. Change admin (agent) email address

  17. Change billing email address

  18. Change my payment method

  19. Change Plans

  20. Change the email (auto-reply) users receive when submitting a ticket

  21. Change the language of the Admin Console

  22. Change the language of the Widget UI based on the user

  23. Change the Owner on your Account

  24. Change the subdomain of your UserVoice site

  25. Change your company name

  26. Change your Credit Card information

  27. Changing end user profile information

  28. Classic Widget Developer Documentation

  29. Classic Widget Guide

  30. Collecting Consent from EU Users

  31. Collecting Feedback Guide

  32. Column Definitions for Exports

  33. Commercial Email domains not synced to Accounts

  34. Configuring SAML for UserVoice with OneLogin

  35. Contributor Notifications

  36. Contributor Sidebar Troubleshooting

  37. Create and Share your Roadmap

  38. Create Statuses for your Roadmap

  39. Credit card charge failed

  40. Custom HTML, CSS, and Javascript

  41. Custom Public Idea Statuses

  42. Custom Terms of Service

  43. Customer Traits Sync Service

  44. Customize your web portal

  45. Dashboard Analytics

  46. Delete a User

  47. Delete my profile/information

  48. Delete your account

  49. Developer API

  50. Disable or downgrade my account

  51. Do you have a free plan or any discounts available?

  52. Edit your agent profile

  53. Edit your comments

  54. Elev.io Integration

  55. Email a user who gave feedback

  56. Email all supporters on an idea

  57. Email is taken - changing an admin email address

  58. Embedded (inline) Widget

  59. Enable attachments on ideas and comments

  60. Enable comment notifications by default

  61. Export a user's data

  62. Export Comments

  63. Export my data

  64. Export Requests

  65. Export Suggestions

  66. Export suggestions, comments, requests and supporters

  67. Export Tickets

  68. Export Users

  69. Export your Roadmap

  70. Exported file never arrives

  71. Feedback Analysis Report

  72. Feedback Manager's Guide to UserVoice

  73. Find a forum ID

  74. Firewall Configuration for Jira Server Integration

  75. Fivetran Integration

  76. Forum categories

  77. Forum Organization

  78. GDPR Compliance

  79. Generate an API Key

  80. Get Internal Feedback on your Roadmap

  81. Get notifications for comments and ideas

  82. Getting Started with the Contributor Sidebar

  83. Getting Started with the Support Tools

  84. Getting Started with User and Account Traits

  85. Google Analytics Integration

  86. Have Contributors Create Ideas on an Internal Forum

  87. Hot ideas

  88. How admins log in with SSO

  89. How do I customize my favicon?

  90. How to sign into your UserVoice account (admin console)

  91. How to use Ticket Rules

  92. Icon Cards Template

  93. Image Cards Template

  94. Import Ideas (suggestions)

  95. Import supporters and requests

  96. Import User and Account Traits from a CSV

  97. Increase User Involvement on Your Forum

  98. Installing the Contributor Sidebar

  99. Internal labels on ideas

  100. Internal Status Updates for Ideas

  101. Jira Cloud Integration Setup

  102. Jira Integration

  103. Jira Server Integration Setup

  104. Language Settings for your Account

  105. Legacy voting with limits

  106. Managing admin permissions

  107. Managing Feedback Captured by the Contributor Sidebar

  108. Managing Feedback for Continued User Engagement

  109. Measure the Impact of Ideas with the Analysis Export

  110. Merge ideas

  111. Moderate ideas and comments

  112. Move ideas

  113. My account is deactivated

  114. My admins can't log in via SSO!

  115. Notification Center

  116. NPS Report

  117. NPS Widget

  118. Pass Traits for Users and Accounts with the API

  119. Passing User and Account Traits

  120. Password field disappears

  121. Pendo Integration

  122. Perform Bulk Actions on Ideas

  123. Pin feedback

  124. Post Idea Widget

  125. Prioritize your Roadmap

  126. Privacy Contact for Your Account

  127. Private forums

  128. Private site

  129. Product Manager's Guide to UserVoice

  130. Public Status Updates for Ideas

  131. Reach out to potential users about a product idea

  132. Remove an admin from your account

  133. Reset your password

  134. Salesforce Classic Integration Setup

  135. Salesforce Feedback and Opportunity Integration

  136. Salesforce Lightning Integration Setup

  137. Sample Template Announcing UserVoice to your Users

  138. Screenshots don't work

  139. Search and Filter Ideas

  140. Search for and sort through tickets

  141. Search not working as expected

  142. Segment Feedback by Users, Accounts and MRR

  143. SEO options

  144. Set up Custom Fields for your Roadmap

  145. Set up Scores for your Roadmap

  146. Set up your own URL (domain) for UserVoice

  147. Set up your support email address for tickets

  148. Setting up a forum

  149. Setting up Teams for the Contributor Sidebar

  150. Setup custom Web / Service Hooks

  151. Setup the UserVoice Widget

  152. Sign-in Options and Best Practices

  153. Slack Integration

  154. SmartVote widget

  155. Spam Filters for Ideas and Comments

  156. Stop an upcoming renewal

  157. Suggestion Not Found

  158. Suggestion Views and Custom Notifications

  159. Support Tools Reporting

  160. Supporter Fraud Detection and Flagged Users

  161. The Benefits of Supporters over Voting Limits

  162. Unable to sign in as an Admin

  163. Understanding your SmartVote Poll Results

  164. Undo a Merge

  165. Update the "Home" link/URL on your web portal

  166. Use a link (custom trigger) to open the UserVoice Widget

  167. Use the Analysis Export in Google Sheets

  168. Use Trend Reports to measure an idea's activity over time

  169. User avatars

  170. UserVoice Glossary

  171. UserVoice Overview

  172. UserVoice Setup Guide

  173. UserVoice site not Loading or Working

  174. Using a specific widget mode

  175. Using multiple widgets on the same page

  176. Using the Contributor Sidebar

  177. Using the Knowledge Base

  178. Using the Support Tools

  179. VIDEO - Getting Started with Managing Ideas

  180. VIDEO - Using the Contributor Sidebar

  181. View/find a copy of past invoices

  182. VSTS (Azure DevOps) Integration

  183. VSTS (Azure DevOps) Integration Setup

  184. What is a deleted user?

  185. What is an agent (admin)?

  186. What to expect with the latest version of UserVoice

  187. Why do I see anonymous users?

  188. Wrong translation or no translation

  189. Zapier integrations

  190. Zendesk Integration for the Contributor Sidebar

  191. ZenRep Template

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