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  1. Accounts Page and How to Use It

  2. Add an admin (aka an agent) to your account

  3. Add ideas in the Admin Console

  4. Add or edit a Canned Response

  5. Add someone (Cc/Bcc) to a ticket thread

  6. Adding the widget code to your website

  7. Advanced CSS custom design with <body> classes

  8. Allow users to attach files to their suggestions

  9. Answering Tickets

  10. Answering Tickets via Email

  11. Block a user on your Forum

  12. Broken Images Troubleshooting Guide

  13. Browser Support

  14. Bulk Ticket Actions

  15. Campfire integration

  16. Can I collect anonymous feedback?

  17. Cancel your account

  18. Capturing feedback from users

  19. Change admin (agent) email address

  20. Change billing email address

  21. Change my payment method

  22. Change Plans

  23. Change the email (auto-reply) users receive when submitting a ticket

  24. Change the language of the Admin Console

  25. Change the language of the Widget UI based on the user

  26. Change the language of your web portal

  27. Change the Owner on your Account

  28. Change the subdomain of your UserVoice site

  29. Change your company name

  30. Change your Credit Card information

  31. Changing end user profile information

  32. Choose a default Forum

  33. Classic Widget Developer Documentation

  34. Classic Widget Guide

  35. Close tickets (or keep them open) by default

  36. Column Definitions for 3.0 Exports

  37. Configuring SAML for UserVoice with OneLogin

  38. Contributor Notifications

  39. Contributor Sidebar Troubleshooting

  40. Create a Ticket for a Customer

  41. Create and use custom statuses

  42. Create Articles

  43. Create Features

  44. Create work items in Visual Studio Online (legacy)

  45. Create your signature for tickets

  46. Create, manage and organize internal labels on ideas

  47. Create, organize, and edit Topics for Knowledge Base articles

  48. Credit card charge failed

  49. Customize the HTML/CSS and Javascript of your UserVoice site

  50. Customize your web portal and home page

  51. Dashboard Analytics and what it tells you

  52. Delete your account

  53. Dev Effort Estimates for Features

  54. Developer API

  55. Disable or downgrade my account

  56. Do you have a free plan or any discounts available?

  57. Does UserVoice integrate with JIRA?

  58. Edit the "Contact Support" link on your UserVoice site

  59. Edit your agent profile

  60. Editing the email footer for tickets

  61. Integration (In-app Knowledge Base)

  62. Email is taken - changing an admin email address

  63. Embed videos and images in Knowledge Base articles

  64. Embedded (inline) Widget

  65. Export data for a set of ideas

  66. Export Features

  67. Export Knowledge Base Articles

  68. Export tickets

  69. Export Users

  70. Exported file never arrives

  71. Facebook and Twitter integration options

  72. Feature Status

  73. Features Custom Fields

  74. Feedback Organization

  75. Flowdock integration

  76. Forum Views and Custom Notifications

  77. GDPR Compliance

  78. Get notifications for comments and ideas

  79. Get notifications for new tickets

  80. Get your Key and Secret from Salesforce

  81. Getting Started Guide

  82. Getting Started with the Contributor Sidebar

  83. Getting Started with User and Account Fields

  84. Go "off duty" as an agent

  85. Have Contributors Create Ideas on an Internal Forum

  86. Hipchat integration

  87. How admins log in with SSO

  88. How do I customize my favicon?

  89. How to add a new forum

  90. How to sign into your UserVoice account (admin console)

  91. How to use Ticket Rules

  92. How users support and rank ideas

  93. Icon Cards Template

  94. Image Cards Template

  95. Impact Ratings for Features

  96. Import articles

  97. Import ideas (suggestions)

  98. Import supporters and requests

  99. Import User and Account Fields from a CSV

  100. Increase User Involvement on Your Feedback Forum

  101. Installing the Contributor Sidebar

  102. Instant Answers

  103. Make your contact form submit into UserVoice

  104. Make your site (and Knowledge Base) private

  105. Managing admin permissions

  106. Managing Feedback for Continued User Engagement

  107. Managing Requests Captured by the Contributor Sidebar

  108. Marketo Integration

  109. Measure customer satisfaction on ticket (support) interactions

  110. Measure the Impact of Ideas with the Analysis Export

  111. Measure your agents and team's performance

  112. Merge ideas

  113. Moderate ideas and comments

  114. Modify your DNS records to emails reach customers

  115. Moving ideas

  116. Multi-language options for your UserVoice site

  117. My admins can't log in via SSO!

  118. My Ticket Rules aren't Working

  119. NPS and User and Account Traits

  120. NPS Report

  121. Nutshell Integration

  122. Optimizing articles for Instant Answers

  123. Pardot Integration

  124. Pass custom data through the widget and into the Support Tools

  125. Passing User and Account Fields into UserVoice

  126. Password field disappears

  127. Perform Bulk Actions on Suggestions

  128. Position articles within a Knowledge Base Topic

  129. Prevent bounce notifications and out-of-office auto-replies from cluttering your queue

  130. Prioritizing Features

  131. Rank and Analyze Your Feedback

  132. Remove an admin (agent) from your account

  133. Remove options to contact support

  134. Reset your password

  135. Salesforce Integration for Support Tools

  136. Salesforce Integration: Turn new users into leads

  137. Sample Template Announcing UserVoice to your Users

  138. Save your ticket searches

  139. Scores for Features

  140. Screenshots don't work

  141. Search and Filter Ideas

  142. Search for and sort through tickets

  143. Search not working as expected

  144. Searching articles in the Admin Console

  145. Segment ideas by users, accounts and MRR

  146. Segments for Features

  147. SEO options for your UserVoice site

  148. Set up a private forum

  149. Set up and use SmartVote (legacy version)

  150. Set up categories for your forum

  151. Set up queues (or mailboxes) for tickets

  152. Set up the Contact Form and Instant Answers Widget

  153. Set up the Knowledge Base

  154. Set up the Mobile (iOS and Android) SDK's

  155. Set up the NPS Widget

  156. Set up the Post Idea Widget

  157. Set up the SmartVote widget

  158. Set up the UserVoice Widget

  159. Set up your own URL (domain) for UserVoice

  160. Set up your support email address for tickets

  161. Setting up a forum

  162. Setting up Teams for the Contributor Sidebar

  163. Setting up the Feedback Forums

  164. Setup custom Web / Service Hooks

  165. Slack Integration

  166. Spam Filters for Ideas and Comments

  167. Stop an upcoming renewal

  168. Stop spam tickets from the same user

  169. Supporter Fraud Detection

  170. Tag and find tickets quickly

  171. The Benefits of Supporters over Voting Limits

  172. The Leaderboard and how it works

  173. Ticket Backlog Report

  174. Track Article visits with Google Analytics

  175. Track tickets and issues with Ticket Insights

  176. Track visits to your Feedback Forums

  177. Turn a ticket into an idea

  178. Turn an idea into a ticket

  179. Turn off (disable) Kudos

  180. Unable to sign in as an Admin

  181. Understanding your SmartVote Poll Results

  182. Undo a Merge

  183. Update the "Home" link/URL on your web portal

  184. Updating ideas and how users are notified

  185. Use a link (custom trigger) to open the UserVoice Widget

  186. Use Custom Terms of Service

  187. Use Postman to pass fields for user and accounts

  188. Use the Analysis Export in Google Sheets

  189. Use ticket fields to organize and track tickets

  190. Use Trend Reports to measure an idea's activity over time

  191. User avatars and social media profiles

  192. Users not receiving replies to tickets

  193. UserVoice site not Loading or Working

  194. Using a specific widget mode

  195. Using multiple widgets on the same page

  196. Using the Contributor Sidebar

  197. VIDEO - Getting Started with Managing Feedback

  198. VIDEO - Overview of Features

  199. VIDEO - Set up your Knowledge Base

  200. VIDEO - Using the Contributor Sidebar

  201. View/find a copy of past invoices

  202. Voting (legacy feature)

  203. What are Hot Ideas?

  204. What is an agent (admin)?

  205. Why do I see anonymous users?

  206. Wrong translation or no translation

  207. Zendesk Integration for the Contributor Sidebar

  208. ZenRep Template

Feedback and Knowledge Base