Customer Feedback & Ideas for UserVoice

We’re here to help! Our helpdesk includes a number of articles to get you started and our feedback forums are a great place to post your ideas and vote up others. We love your feedback and look forward to hearing from you. If you need personal assistance or have any questions, don’t hesitate to contact us.

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Feedback forums

Recently updated ideas

Knowledge Base

  1. Gadgets (Inspector) →

    1. How do I create my own custom gadget for use with Inspector?
    2. How do I make a SugarCRM gadget for use with Inspector?
    3. How do I make a Twitter gadget for use with Inspector?
    4. What is the Inspector sidebar?

  2. Setting up your site →

    1. Advanced CSS custom design with <body> classes
    2. How can I spawn the UserVoice widget from a link on my page?
    3. How do I allow users to attach files to Feedback ideas?
    4. How do I change the language of my Feedback Site?
    5. How do I customize the look of my UserVoice Site?

  3. UserVoice Feedback →

    1. Can I add the UserVoice Facebook app to my personal page or my app page?
    2. Can I set a different number of votes per user?
    3. How do I add categories to a forum?
    4. How do I administer and manage ideas in a Forum?
    5. How do I change my voter limits?

  4. UserVoice Helpdesk →

    1. How can I get notified by email when every new ticket comes in?
    2. How can I prevent bounce notifications and out-of-office auto-replies from cluttering my Helpdesk?
    3. How do I change or remove my default auto-response?
    4. How do I change the language of the Admin Console?
    5. How do I change who tickets are assigned to by default?

  5. Analytics →

    1. How do I set the time zone for reports?
    2. How do you measure in the new analytics features which folks were instantly answered
    3. There’s no Feedback report in the new analytics section. Have you given up on Feedback?
    4. When did the new analytics section get added?
    5. Why can't I export the analytics data?

  6. All articles →

    1. Advanced CSS custom design with <body> classes
    2. Bulletin: UserVoice bug that accidentally allowed multiple Forums for those on entry-level plans
    3. Can I add the UserVoice Facebook app to my personal page or my app page?
    4. Can I get just the Helpdesk features or just the Feedback features?
    5. Can I have multiple widgets on a single page?
    94 articles →

Knowledge Base and Helpdesk

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