General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1233 results found
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Send daily digest in the morning in my time zone The daily digest email comes at the same time for every account & profile, no matter where you're located. It would be nice if it could arrive based on my time zone, or even at a time I specify.
28 votes -
Nested categories and sub-categories Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"
Thanks.
57 votes -
Allow admins to edit user information Coming from a Community Management background, I am accustomed to having a variety of administrator tools on forums that aren't offered in UserVoice. Among these tools are more robust search features, and a consolidated user information page with the ability to edit user information.
At the present, I cannot search by individual forum and must scroll through multiple pages across four different lists (Voters, Given Access, Invited and Removed) to find users. The results of using the "Search ideas and feedback" feature under Feedback are missing this basic information.
Once a user has been found, I have no way to…
86 votes -
Create a survey system, or offer an integration with survey software Possibility to add multiple questions in the forum for users.
49 votes -
Allow profanity filter list to be customized / edited The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.
(The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)
14 votes -
Notifications for specific keywords Would love to have certain keywords in a suggestion trigger an email immediately, as opposed to either an email for every suggestion, or one email at the end of the day.
15 votes -
Allow customization of text on portal site/forums Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.
31 votes -
75 votes
Hi everyone!
Thanks so much for your interest in this. We did start work on this for Helpdesk API, but our focus has since shifted to the UserVoice API.
After discussing internally, our product team wants to focus on building out our API documentation and endpoints to give more flexibility when building integrations.
So we are declining this idea. Have additions to our UserVoice API you would like to see? Let us know. And don’t forget to check out the UserVoice API as well here: https://developer.uservoice.com/docs/api/v2/reference/
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Pre-moderation for Ideas, Post-moderation for comments It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)
37 votes -
Show which private forums the user has access to There's no easy way to see which private forums a user has access to. Right now, the admin has to go to each forum and see if the user has access to it, and update/revoke a user's permission to the forum.
20 votes -
Manually order a forum category positions When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.
63 votes -
Ability to add callback functions or eventListeners to the widget I want to call my own js function either before or after the user closes the widget… doesn't matter when, but I want my function to run when clicking the close button
20 votes -
Ability to restrict Admins & Contributors to specific forums More granular settings for admins/contributors, allowing admin/contributor permissions based upon forum.
156 votes
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