Emily Reidy
My feedback
45 results found
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4 votes
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9 votes
An error occurred while saving the comment An error occurred while saving the comment It would be great to be able to bring in additional Account fields such as Success Exec, Account Exec, etc.
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3 votes
An error occurred while saving the comment We use our instance as an internal instance only. Because of that, we only use the internal status update to update the status of an Idea.
When someone clicks on an account in Account Insights and sees the associated Ideas, they should be able to see the Internal Status - not just the Public Status.
Furthermore, it would be nice to be able to choose what fields are exposed in the Account Insights view. Ideally, we would not show the Public Status in the Account Insights view at all.
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8 votes
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19 votes
Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. With that said, we could use your help to better understand a couple of things:
- What filters do you want to be able to see results matching all selected values? (ex: An idea is both red and blue)
- Are there any work arounds you use to get this information?
Thanks in advance for you help as we try to find the best solution to solve this need.
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6 votes
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1 vote
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12 votes
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3 votes
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5 votes
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8 votes
What would you like to do with tags? Would you want to filter features based on their tags? Please share additional feedback, thanks!
An error occurred while saving the comment We would like to be able to filter features based on labels, the same way you can filter Ideas based on labels.
This would allow for more organization / more of a hierarchy in the Features / Roadmap view. Just being able to filter by Product Area does not provide enough flexibility, especially given that we have ~20 different product areas
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57 votes
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5 votes
An error occurred while saving the comment We would greatly benefit from this. Right now there is no easy way to measure an SLA around response time by PMs. Our workaround is to manually extract the data and track it in gSheets.
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15 votes
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40 votes
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16 votes
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5 votes
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2 votes
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2 votes
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18 votes
Regarding Torre's follow up questions:
1. What would you then want to use that data to do?
It would be valuable if an Admin could search / filter on this field. For example, if I'm an Account Exec and I want to see Ideas that are associated with an account that I'm the Account Exec for, I could filter for my name on the "Account Exec" field.
2. What action would this allow you to perform that you can't today?
It would allow an Account Exec, Success Exec, etc. to filter on their name to see all Ideas tied to their accounts. Right now, someone from GTM has to find their accounts in the Account Insights report, and then go back to the Ideas grid and manually search for those ideas. There is no way for them to see all Ideas tied to their accounts in one view.
Fields we want brought in from Salesforce:
- Account Owner
- Success Account Owner
- Premier Support Engineer
- Technical Account Manager
- Product Liaison