Translate Ideas and Comments
Choose language:
There was an error during translation

General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  2. Contributor entered Feedback should count as a vote

    When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
    Annotated screenshot attached.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.

    - Jared

  3. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Be able to set MRR for users (not just accounts)

    Be able to pass MRR for users, so you can create segments based on User MRR and User Type.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.

  6. Allow emailing the person who entered the suggestion

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  8. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello! We offer a few different tools to help accomplish this. When viewing an idea, you can view the Insights & Activity section to view its activity over time. You can also filter the idea grid to show ideas with the most votes over the last 30 days, or select a custom date range. When applied, the Voters column will update to show the number of votes received during that time period. We also launched our new Idea Insights page where you can view top trending ideas for the last 30 days.

  9. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Closed  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  10. Allow custom fields for ideas

    When collecting ideas we need to have more than just the title and description. Other fields, such as associated budget, problem analysis, etc. would be useful. The administrator would also need to define the field type, if its required, and validation patterns.

    329 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    49 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Closed  ·  Claire Talbott responded

    Hi everyone!

    This idea is long overdue for an update. After reviewing all feedback and comments on the idea, we realized three distinct product needs (and thus features) were represented by everyone supporting this idea.

    This has made it difficult to act since a single feature would only solve the product pain point for a set of users.

    As a result, we are closing this idea so we can split it into three separate ones. For those of you who have left feedback, and we know the use case you are looking to solve, we will add you as supporters on the relevant idea. We don’t want to lose your voice!

    Our Product Team is investigating each of the use cases we’ve identified, and is seeking to understand which ones are most important to our customers. Please add your comments and support for the ideas relevant to your product needs!

  11. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base