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How should we improve our feedback and product management tools?
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  1. Capture custom metadata on feedback, support and comments

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    41 votes
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    In Discovery  ·  2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    27 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow users to allocate priority across their already supported ideas

    For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.

    So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.

    Having the…

    38 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow users to upload their own profile pic

    Be given the option to upload a photo rather than having to use the gravatar service.

    19 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability for customers to see all their ideas in one place

    Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.

    4 votes
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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Choose what data is included in the exports

    Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of columns that are useless.

    26 votes
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    4 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to create multiple roadmaps

    Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.

    3 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  8. Count suggestion creation as customer activity

    A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.

    This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.

    3 votes
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    1 comment  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  9. Native Integration with Zoom

    I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.

    There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.

    Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    3 votes
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    1 comment  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    16 votes
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    1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
  12. Display Suggestion Description on Feature Card

    As an admin, I'd like to see the description of the linked suggestion on the roadmap feature

    3 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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    1 comment  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  14. zoho CRM integration for analytics data and crm events.

    Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.

    Feed Customer events captured in Uservoice back into Zoho.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Suggestion searchable via ID number

    As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion

    2 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  16. export all feedback related to one roadmap feature

    Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.

    3 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  17. Filter suggestions by custom fields

    Be able to filter the list of suggestions in the admin console by the custom fields we import for accounts and users.

    2 votes
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    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Copy linked suggestion on Web Portal

    When capturing feedback via the contributor sidebar, we link their feedback to an existing suggestion, or create a new suggestion.

    I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.

    2 votes
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    0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
  19. API Endpoint for Current NPS

    Provide an endpoint that gets the instance's current aggregate NPS score that is visible in Reports and NPS dashboards

    2 votes
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    0 comments  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to define custom scoring (1-5) versus NPS

    Our organization does not utilize NPS and uses a 1-5 rating. It would be great to create a custom scoring vs having to do manual calculations on the backend to get our 1-5 rating.

    3 votes
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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
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