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General Feedback

How should we improve our feedback and product management tools?
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1170 results found

  1. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    9 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. Automate custom field assignment based on specified conditions

    Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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  3. Include default email in reply-to options

    When you set a default email in the email communications settings, the email doesn't appear in the list when updating the reply-to address in a public status update.

    we must manually type the address for reply-to as a custom email, and use the drop down and select for the From field.

    Having to manually type it every time leaves much room for user error.

    4 votes

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  4. Ability to select FORUM (no category) from Slack Integration to UserVoice

    Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.

    The ideas then go into a universal bucket on the UserVoice side (screenshot).

    When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)

    We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Ability to see who opened and clicked status emails

    Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.

    6 votes

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  6. Additional User Permissions

    We would like to have additional user permissions than what's currently available. Maybe the option to choose what permissions to give certain admins or contributors might be the most ideal. Or having another license in-between admins and contributors.

    2 votes

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  7. Contributors to add importance rating on behalf of customer

    Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback

    22 votes

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  8. 3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  9. Overdue Alert for Forum Owners

    Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe

    5 votes

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  10. Automatic idea assigned to admin based on category

    Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. 2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  12. View a list of contributors supporting a group of ideas

    It would be great to see a list of contributors who have supported a group of ideas whether that is a category of ideas or a curate a list of ideas based on a theme (ie. label) from the grid.

    2 votes

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  13. Two-Way Slack Communication

    We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.

    4 votes

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  14. Ability to choose columns in Account Explorer

    In Insights>Account Explorer there is a fixed set of columns you can see for accounts and then when you drill into an account to see the ideas associated with the account you see a fixed set of columns there. In both places it would be incredibly useful to be able to customise the columns shown to see more useful data.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  15. Custom Fields - Filter by Blank

    The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.

    2 votes

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  16. Readily Accessible Team Editing

    Would like for the team editing permissions to be more readily available within the admin console.

    3 votes

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  17. New Details Page: default open to Insights tab/sticky

    I like the new details page UX. Could we configure the default page that opens up (currently defaults to Activity) or default to show the last opened tab? We prefer to see the "Insights" tab by default

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  18. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    1 vote

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  19. Be notified via Slack when assigned to an Idea

    As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.

    2 votes

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  20. Fix Description Field to Top of Header during scroll

    In the new idea field's header, fix the description field at the top of the screen with the title as you scroll through the activity feed.
    in general, having a large viewable field before having to click 'More' would be better here too

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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