Product Management

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

How can we improve feedback management and help you make strategic product decisions?

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  1. Allow a Client to see all feedback from their company

    It would be great to designate a user that can see all the feedback submitted by a particular company.

    22 votes
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      3 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • See the number of requests on a suggestion

      In the Feedback grid, you can see the number of comments or supporters on a suggestion.

      It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).

      7 votes
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        1 comment  ·  Analysis & Planning  ·  Flag idea as inappropriate…  ·  Admin →
      • Block new submissions and keep the voting option.

        Currently it was necessary to block new submissions, however we need to keep the voting option in the suggestions that have already been created.
        Would you be create this option?
        Thank you for your atention

        11 votes
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          0 comments  ·  Messaging Customers  ·  Flag idea as inappropriate…  ·  Admin →
        • Forum Access Permissions

          Have user permissions so that where some users have access to a forum, you can either allow them to read the forum, post in the forum, vote and comment, or a combination of these, rather than Open or Closed to all users with access.

          4 votes
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            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
          • Remove irrelevant options from activity feed kabob options

            When you click the "kabob" option next to an item in an activity feed, you always get the same options.

            These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.

            The options in the kabob should change depending on the object you are on.

            3 votes
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              0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • GDPR Compliance

              The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe

              Enforcement date: 25 May 2018

              12 votes
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                0 comments  ·  Managing Users & Accounts  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Users to select a Dark Theme

                TL;DR Make a flip on the pages which lets you change to a dark theme like most sites have it.

                2 votes
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                  0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Attachments can be added in the Contributor Sidebar

                  When capturing customer requests through the sidebar, I would like to be able to upload an attachment.

                  13 votes
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                    0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • logging in does not remmeber password

                    Edge (perhaps other browsers) unable to save password for login into uservoice portal, because the portal uses non standard login.. please fix, this alone over time will make us move away from uservoice

                    1 vote
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                      0 comments  ·  Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have a "pricing" page

                        Your website doesn't have a "pricing" page (either that, or it's intentionally hidden in an obscure place, but I would expect it to be in the dropdowns of the main, top menu)..

                        It would be great if you would have something like that instead of "contact our sales team". No offense but I want to have a quick, rough estimate how much this would cost me, and I don't want to send emails around just for that. It's a common practice and an expected piece of information in 2017.

                        5 votes
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                          1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • Quanto custa?

                          Gostaria de saber quanto custa

                          1 vote
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                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Merge Tickets

                              It'd be great to have the ability to merge tickets. Sometimes people respond and it's not part of the main thread. It's currently really difficult to track where that branched from and there's no way to merge it back into one discussion. Zendesk has a really good system for this.

                              1 vote
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                                0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list

                                When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes

                                2 votes
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                                  1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • Uservoice search needs improvement

                                  The search functionality of Uservoice is counter-inituitive. Most searches, the more you enter, the less the results. If I'm using uservoice for Petrel, if I type in the word "Convert," I get 66 results. If I type in "Convert to 3D Grid Property," I get 189 results. I've had to resort to just using the most important keyword to narrow down my search, and that really makes the search functionality unusable.

                                  4 votes
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Show SmartVote progress during poll

                                    Admins cannot see SmartVote results until a poll is fully completed. Sometimes this can take a while if a clear winner has not emerged.

                                    In some cases it would be helpful for admins to see which suggestions are near the top, even if they are not a clear winner yet.

                                    2 votes
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                                      1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit comments

                                      Need to be able to edit comments

                                      3 votes
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                                        0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to create own reports, flters and dashboards

                                        Provide the ability for admins to create additional filters, reports and dashboards.

                                        For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100

                                        Similarly, allow the user to create their own dashboards using both OOTB and custom reports.

                                        It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.

                                        It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.

                                        11 votes
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                                          1 comment  ·  Analysis & Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Prototype mode

                                          prototype mode

                                          2 votes
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                                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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