General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1236 results found
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Kanban board for the ideas from end users Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.
14 votes -
Old Sprints visible in backlog In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.4 votes -
Open new tab for Idea Details View Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url
4 votes -
Make Updating Statuses More Intuitive (New Idea UI) Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.
6 votes -
Distinguish who are the owners on user&accounts panel Provide a way to distinguish between 'Full Access (Owners)', 'Settings Only', and 'Limited' (admins with no access to settings). Be able to filter the user grid by these admin levels to see who has what permission.
2 votes -
The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.
2 votes -
Automate custom field assignment based on specified conditions Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation
7 votes -
Fix Description Field to Top of Header during scroll In the new idea field's header, fix the description field at the top of the screen with the title as you scroll through the activity feed.
in general, having a large viewable field before having to click 'More' would be better here too5 votes -
Add more date range options to the Idea Insights page Having more date range options for the Idea Insights page would be good to have to look at other date ranges aside from the 30 days that it defaults to currently.
4 votes -
Include default email in reply-to options When you set a default email in the email communications settings, the email doesn't appear in the list when updating the reply-to address in a public status update.
we must manually type the address for reply-to as a custom email, and use the drop down and select for the From field.
Having to manually type it every time leaves much room for user error.
5 votes -
Idea count per category View idea count per category
2 votes -
Expand Reportable Activity Range In the Activity Report we are limited to only the last 365 days. We would find the ability to extend this to two years very beneficial. Much of our feedback comes in cycles, with certain quarters busier than others, so we would like to report on Year-over-Year data, comparing Q3 data with last Q3 data. We can only report on YTD data, which doesn't tell the full story.
1 vote -
Allow to assign tags to users Users are different, and we’d like to distinguish them more directly in UV with tags: mark some as 'a useful contributor', 'a specialist in a particular topic', 'probably a bot', 'a rude but insightful user'...
1 vote -
Add captured user email address back to contributor notifications On admin public status notification emails, show which users you captured the feedback from.
1 vote -
Account insights Count for Supporters We’re currently only counting subscribed users when populated Account insights charts. By counting only subscribed users, we run the risk of missing supporters who have unsubscribed from updates.
Solution: Count supporters instead of subscribers.1 vote -
Allow more fields to be added to Zendesk, Salesforce, Gainsight Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.
1 vote -
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1 vote -
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1 vote -
Allow settings on the external roadmap sharing to disable the visibility of features by status Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link
1 vote -
Carry over Jira links on ideas when linking the ideas in the roadmap feature Carry over the Jira sync on ideas when linking ideas in the roadmap feature
1 vote
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