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General Feedback

How should we improve our feedback and product management tools?
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  1. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    21 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. More granular filtering of the Idea Insights Dasboard

    In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.

    20 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All -

    We’ve released the first filter on Idea Insights: the ability to select one or more forums.

    We’re interested in hearing how well this solves the problem, or do we need to go deeper? Are categories needed? We’re trying to avoid cluttering the interface with controls that may not be necessary (not to mention the complexity that this can add under the covers ;))

  3. Contributor Console: User Name Search

    In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.

    7 votes
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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email end users a summary of updates and activity

    Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

    5 votes
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    3 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support for Linking UserVoice Ideas to Multiple Azure Dev Ops Instances

    Enable linking of UserVoice Ideas to multiple Azure Dev Ops (ADO) instances. Under this design you would be able to select one of a predefined set of valid ADO instances, and then enter the ADO Work Item ID.

    There could be an option to define a 'default' ADO instance, where you simply need to enter the Work Item ID as per current functionality. If you want to enter a ADO Work Item ID for another ADO Instance, you would need to override the default ADO Instance to specify which (alternative) instance you want and then enter the ADO Work Item…

    10 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    9 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    5 votes
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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability for end-user to delete all UV profiles

    Provide a landing page and/or endpoint to allow an end-user to delete all UV profiles after verifying their email

    14 votes
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    0 comments  ·  Systems and Architecture  ·  Flag idea as inappropriate…  ·  Admin →
  9. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. New Activity Report needs filters by Forum at the top level, to go with Time period.

    When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
    That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic

    8 votes
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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Mark – This is something we know is important. We’ll definitely be implementing the ability to select Forums/Categories as filters on insights, but we didn’t want to hold up release to start getting feedback.

    Thanks a lot for checking it out and for the early feedback!

  11. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    13 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Real time/instant notifications for saved views

    Instead of a daily/weekly notification, provide notifications in real time as soon as new ideas, comments, voters, etc. are added.

    6 votes
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    2 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Roadmap movement

    It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.

    3 votes
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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include Attachments on Internal Notes

    Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.

    9 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Be able to filter Accounts from the idea view

    Provide functionality to filter out votes/revenue data from specific accounts, or from internal voters

    1 vote
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    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to update bit fields on Feature List View

    Ability to update all list type custom fields on Feature List view. Currently bit fields cannot be updated from list view and it's necessary to open the feature to update.

    3 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  18. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    54 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    1 comment  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  20. Respect Line Breaks in Internal Notes.

    Respect Line Breaks in Internal Notes.

    Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.

    7 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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