General Feedback

How should we improve our feedback and product management tools?
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  1. Capture custom metadata on users when they create, support or comment on an idea

    When a user supports, comments on or creates an idea, Product Managers need the full context on the user at that point in time. This can include their OS at the time, their product version, the page they were on or other internal data points etc… This will vary by Product Team.

    This data would be captured and saved against the idea, so admins could then see not just who supported an idea, but important details about that user when they left that feedback.

    29 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    24 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow users to allocate priority across their already supported ideas

    For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.

    So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.

    Having the…

    37 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow users to upload their own profile pic

    Be given the option to upload a photo rather than having to use the gravatar service.

    17 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Choose what data is included in the exports

    Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of coloumns that are useless.

    21 votes
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    3 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    12 votes
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    1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to migrate content between portals

    I need the ability to migrate information from one portal to another.

    3 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to search for ideas through Slack integration

    Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

    36 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Filter suggestions by custom fields

    Be able to filter the list of suggestions in the admin console by the custom fields we import for accounts and users.

    1 vote
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    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    2 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to configure the widget in the Admin Console

    Provide Admins with the ability to configure and control the widget, in the Admin Console. Right now, you have to update the JS anytime you want to make a change to the widget. You also need to have an engineer configure the widget using JS.

    It would be awesome if one line of code could be placed into an application (the JS SDK), and then the configuration/activation could be managed from within the UserVoice Admin Console.

    2 votes
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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  13. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    23 votes
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    4 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  14. Contributor entered Feedback should count as a vote

    When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
    Annotated screenshot attached.

    2 votes
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    0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
  15. Customize the date range of supporters for email reply

    We are trying to target email replies to only include supporters who have added ideas or voted in the last 60 days. Allowing for more customization of who to email instead of just singular or all would be beneficial.

    2 votes
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    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
  16. Webhook for Requests

    Add a webhook for contributor (sidebar, Salesforce) feedback linked to a suggestion (including feedback body)

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow users to edit a robots.txt for their subdomain

    To be able to hide some specific pages on the web portal (/users pages) from web crawlers

    2 votes
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    1 comment  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  18. Daily Digest for End Users

    This customer would like to request the ability of a daily or weekly digest email to their end users. They would like to have listed in the email; the top 10 hotest ideas, the latest status update, and the new ideas submitted for the week.

    2 votes
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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow user id as the unique identifier for users (instead of email)

    Email is the unique identifier in Uservoice for users, but there is a need to use an id as that is what is used in our system.

    2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customize the subject line for 1:1 email communication on ideas

    When responding to comments or requests on an idea (1:1 communication), we would like a way to customize the subject line: “Your Feedback from 29, July 2019”?

    2 votes
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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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