General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

How can we improve feedback management and help you make strategic product decisions?

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  1. Choose what data is included in the exports

    Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of coloumns that are useless.

    21 votes
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    3 comments  ·  Reports & Insights  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to search for ideas through Slack integration

    Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

    35 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    22 votes
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    4 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    8 votes
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    1 comment  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow users to allocate priority across their already supported ideas

    For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.

    So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.

    Having the…

    8 votes
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    0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to insert an image or attach a file to an individual reply by Admin

    To post a reply as an admin, I click “Admin” link then click “Post Comment” or “Email Subscribers”.

    Is there a way to insert an image or attach a file to an *individual* reply as an admin? I don’t see a button or link to add images or files to a reply.

    I know that “Attach a File” is available when a user posts a new idea (feature request or bug) for the first time. But what about an individual reply?

    7 votes
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    2 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to Create Multiple Internal Roadmaps

    Some customers need the ability to create an internal roadmap per Product Area, Forum, Category, etc. All depends on how many PMs are in the org and how they are split up across the product/platform.

    Sometimes the audience will also differ per roadmap.

    8 votes
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    2 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Be able to use "and" with label filters

    Admins use various labels for ideas. They often need to filter to find ideas that have at least two or more labels applied. Currently this is not possible.

    Let's say I have Label 1 and Label 2. Some ideas have both applied, others have only one of the two applied.

    If I check the filter for Label 1 and Label 2, I will get ideas that have either Label 1 or Label 2 applied or both. They want only ideas with both Label 1 and Label 2 to show.

    4 votes
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    0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make idea description mandatory in the Contributor Sidebar

    When contributors create ideas, make it mandatory for them to enter a description. This way Product Managers can make sure they get the necessary details when Contributors create ideas.

    4 votes
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    0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customize end-user filter options in the portal

    Allow for admin defined filter options that enable end-users to filter/view suggestions in the portal.

    2 votes
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    1 comment  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Include Suggestion Title and Description along with the customers comment in emails

    When replying to a customers comment on a suggestion, the email does not contain enough information to provide context to the customer. You need to include the
    Suggestion Title and Description along with the customers comment in the email, so they have the context for the reply.

    2 votes
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    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
  12. In the post idea widget, prompt user for category, before typing in feedback

    When a user opens the widget to post their idea, prompt them first to choose a category. This way the category is set prior to user entering feedback and searching for a related idea.

    2 votes
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    0 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  13. Don't make the "Subscribe yourself to status updates?" setting checked by default when editing suggestion

    Many times a day I edit suggestions just to correct some typos or sometimes edit the title to make it easier to find and each time the "Subscribe yourself to status updates?" is checked. I wish this would stop. I'm managing the suggestion, I don't need to receive an e-mail when I will change the status..

    2 votes
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    0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  14. 4 votes
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    1 comment  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make OpenID Connect support V2 of Azure Active Directory

    While UserVoice has support for OpenID Connect, this does not work with V2 of Azure Active Directory. This is problem for non microsoft businesses and MSFT consumer domains that want to use our OpenID Connect feature with Azure Active Directory.

    2 votes
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    0 comments  ·  Authentication and SSO  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to see which suggestions are tied to Features

    To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.

    4 votes
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    2 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
  17. UserVoice's own corporate Feedback need more maintenance

    It's great to see 650+ different ideas/suggestions on the "General Feedback" of https://feedback.uservoice.com - but it seems like the whole site can use a LOT of love and attention.

    There are ideas/suggestions that have been delivered on that still have no status or an out dated one. And almost none have any sort of PM feedback on if UserVoice is even reading what's on here.

    This is the place where UserVoice should really be shining to show their customers on how to implement and manage the product they are selling, but frankly it doesn't seem like it gets that much…

    3 votes
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    1 comment  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →

    You are right. While our Product Team is updating completed ideas, and analyzing feedback on the back end, we have not been keeping our forums groomed or fully up-to-date.

    This is something we are working to change starting now! It will take a few months as we catch up. I will be working closely with our Product Team on this. If you have any questions, concerns or feedback, you can reach me directly at claire.talbott@uservoice.com.

  18. Ability to generate PDF Version of the Internal Roadmap

    Give user the ability to create a PDF version of their internal roadmap that can be used for sharing that roadmap.

    4 votes
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    0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
  19. Optimize the admin console for mobile

    Please make new administration site work better on iPad.

    3 votes
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    0 comments  ·  Reports & Insights  ·  Flag idea as inappropriate…  ·  Admin →
  20. Capture Suggestions on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    5 votes
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    1 comment  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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