General Feedback

How should we improve our feedback and product management tools?
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How can we improve feedback management and help you make strategic product decisions?

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  1. Reactions to Internal Status Updates

    When Product Managers set an internal status on an Idea, they want to give their team members a feedback channel to comment on that status update.

    Background:

    What market need exists?
    - Product Managers want internal validation on their direction
    - Internal stakeholders want to provide feedback on product direction

    Why are we doing this?
    - We believe that giving internal stakeholders a way to provide feedback on the progression of ideas will increase their usage
    - We believe that connecting users’ reactions to status changes will increase Product Managers’ satisfaction
    - An experiment in offering one-click reactions in status…

    9 votes
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      1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to Create Multiple Internal Roadmaps

      Some customers need the ability to create an internal roadmap per Product Area, Forum, Category, etc. All depends on how many PMs are in the org and how they are split up across the product/platform.

      Sometimes the audience will also differ per roadmap.

      3 votes
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        0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
      • Show Changes after Edits

        When I'm going through and editing suggestions (e.g. changing the name, adding a description), the changes don't automatically show when I close the suggestion. I have to refresh the page in order for me to see the changes. However, when I refresh the page, it takes me back to the first item on the first page. We have 653 suggestions and if I'm viewing numbers 141-160, I don't want to have to scroll back through to find where I left off. So either 1) Automatically show changes after I close the suggestion or 2) Don't change my position when I…

        2 votes
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          0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to search for ideas through Slack integration

            Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

            30 votes
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              1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
            • Need to see the aggregate NPS for Features / Roadmap Grid and Chart

              In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.

              1 vote
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                0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to see which suggestions are tied to Features

                To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.

                1 vote
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                  0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
                • Sort forums consistently in admin console, web portal, and settings

                  In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

                  1 vote
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                    0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                    • Option to subscribe users without linking feedback to a suggestion

                      When capturing feedback with the sidebar, it would be helpful to be able to subscribe the user to future/potential status updates, even if I'm not linking the feedback to a suggestion when I capture it.

                      1 vote
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                        0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                      • New comment notifications for suggestions selected by default

                        As a user, I would like the option to receive email notifications for any new comments on ideas I've submitted or subscribed to selected to "on" as default

                        1 vote
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                          0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Sidebar for Outlook Desktop

                          Product/UX and in some cases Support teams see feedback come in via email. If they use any desktop client, like Outlook, they have to not only copy the feedback but also the email address of the user (separately) to paste into the Contributor Sidebar. Might be great to address this.

                          1 vote
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                            0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                          • Sort by Description

                            Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.

                            1 vote
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                              0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • The UI for managing the public status needs a Usability tweak.

                              Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

                              The status icon is using a globe (for public) not the grey dot for under review status.

                              It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

                              1 vote
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                                0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Reports & Insights  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Miranda Dental Health

                                        Owner Name:
                                        Paul Sojka

                                        Address:
                                        23/19-21 Central Rd
                                        Miranda, NSW
                                        2228

                                        Phone Number:
                                        (02) 95247080

                                        Website URL:
                                        http://mirandadentalhealth.com.au/

                                        Business Email:
                                        reception@mirandadentalhealth.com.au

                                        Keywords
                                        general dentistry, cosmetic dentistry, teeth whitening, emergency dental treatment

                                        Description:
                                        At Miranda Dental Health, we strive to provide the best quality dental treatments for each and every patient. We offer comprehensive dental care in a relaxed environment. You can trust with us that you will see the same dentist with every visit. We offer a wide range of services that result in great quality outcomes. We have the ability to access health fund rebates through hicaps. We are…

                                        1 vote
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                                          0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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