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General Feedback

How should we improve our feedback and product management tools?
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1211 results found

  1. Ability to respond to a user's comment publicly and thread the response to the comment being responded to

    It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…

    87 votes

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  2. Filter Idea Grid by Custom Account Fields

    We have the need to be able to filter the idea grid by custom account properties

    5 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. Slack integration to include description with "Create New Idea"

    When sending to UserVoice using the "Create New Idea" in Slack, the text gets pre-populated to the Idea title. When this text is really long in slack, all the content is added to Title vs. Description field. Ideally, a subset would be added to the Idea Title field and the entire context would be passed on in the Description field along with link to slack message to share full context and additional comments from thread.

    6 votes

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  4. Link Related Ideas

    For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.

    Great for helping with clean up purposes, or large idea grids.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  5. Add unfurling to new Slack App

    The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. API endpoint to unassign seats

    Hello Team,

    Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.

    2 votes

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  7. Widget Integration Meta Data

    we have the UV widget embedded in a bunch of different places, when we see a piece of feedback get submitted we want to know which widget integration it came from (or if it was from a widget at all). It’d be nice if in the widget integration code we could specify a label that should get added to new submissions from that widget instance.

    4 votes

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  8. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    17 votes

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    2 comments  ·  Ideas  ·  Admin →
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  9. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Invite users to the platform (similar to a private forum invite)

    We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.

    4 votes

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  11. Coin Development Company

    Coin Development Company is a trusted partner in cryptocurrency development, offering expert team, tailored solutions, innovative technology, security, and comprehensive support. We specialize in coin creation, token development, smart contracts, and blockchain consulting. Our team focuses on staying ahead of the curve, ensuring your coin stands out in the market, and providing ongoing maintenance and updates to keep your coin running smoothly.
    https://coindevelopmentcompany.com/

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  12. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  13. Remove an idea from a feature

    As far as I can tell, there is not a way, within the roadmaps and features section, to remove an idea from a Feature? I was able to accomplish this by going to grid view, searching for the idea, clicking on the Features tab within the idea, clicking the feature, and then clicking unlink, which was not intuitive for me. Thanks.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  14. Distinguish who are the owners on user&accounts panel

    Provide a way to distinguish between 'Full Access (Owners)', 'Settings Only', and 'Limited' (admins with no access to settings). Be able to filter the user grid by these admin levels to see who has what permission.

    5 votes

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  15. Add reach as a filter condition

    Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  16. Add messaging about the inability to end an idea body with a link in the web portal

    When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  17. Open new tab for Idea Details View

    Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  18. Advanced filtering should be able to filter on more than one label with AND logic

    I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.

    Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."

    19 votes

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    2 comments  ·  Ideas  ·  Admin →
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  19. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  20. Widget doesn't stay signed in when used

    When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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