General Feedback

How should we improve our feedback and product management tools?
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How can we improve feedback management and help you make strategic product decisions?

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  1. Allow users to upload their own profile pic

    Be given the option to upload a photo rather than having to use the gravatar service.

    114 votes
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    28 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Capture custom metadata on users when they create, support or comment on an idea

    When a user supports, comments on or creates an idea, Product Managers need the full context on the user at that point in time. This can include their OS at the time, their product version, the page they were on or other internal data points etc… This will vary by Product Team.

    This data would be captured and saved against the idea, so admins could then see not just who supported an idea, but important details about that user when they left that feedback.

    25 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    22 votes
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    2 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Choose what data is included in the exports

    Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of coloumns that are useless.

    21 votes
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    3 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to search for ideas through Slack integration

    Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

    36 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    10 votes
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    1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    23 votes
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    4 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow users to allocate priority across their already supported ideas

    For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.

    So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.

    Having the…

    9 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  9. Color code features by product area

    It would be awesome if a future iteration of the Roadmap page would allow for color coding of features. In our case, we have multiple product lines represented on the same roadmap and some sort of visual breakpoint would be beneficial.

    2 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  10. Webhook for Requests

    Add a webhook for contributor (sidebar, Salesforce) feedback linked to a suggestion (including feedback body)

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to set MRR for users (not just accounts)

    Be able to pass MRR for users, so you can create segments based on User MRR and User Type.

    2 votes
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    1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  12. Gantt chart for Roadmap

    Customers would like to be able to have a Gantt chart for the Roadmap.

    2 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  13. In the post idea widget, prompt user for category, before typing in feedback

    When a user opens the widget to post their idea, prompt them first to choose a category. This way the category is set prior to user entering feedback and searching for a related idea.

    4 votes
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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    2 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  15. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to use "and" with label filters

    Admins use various labels for ideas. They often need to filter to find ideas that have at least two or more labels applied. Currently this is not possible.

    Let's say I have Label 1 and Label 2. Some ideas have both applied, others have only one of the two applied.

    If I check the filter for Label 1 and Label 2, I will get ideas that have either Label 1 or Label 2 applied or both. They want only ideas with both Label 1 and Label 2 to show.

    5 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide currency custom fields that display '$' or the appropriate currency symbol

    It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.

    But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.

    2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to expand the UserVoice submission box.

    When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.

    2 votes
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    0 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create Segment for user or account fields that are blank/empty

    Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.

    2 votes
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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show Feature Custom Fields on Public Roadmap

    Add the ability to use public custom fields on Features. When sharing the public roadmap, it would sometimes be helpful to display custom field data on the features in the public view.

    4 votes
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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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