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General Feedback

How should we improve our feedback and product management tools?
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  1. Drop the New Passwordless Email-Based Login System

    The new passwordless login mechanism (magic.link) takes up to 30 seconds to use. Our organization uses Office 365 and the email login links take 20-30 seconds to appear in our inboxes. Please offer a traditional password-based login mechanism.

    52 votes

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    17 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for taking the time to provide this feedback. It has been helpful to us to learn directly from you about the areas of this feature that we can improve upon to better meet your needs.

    Improved security and email confirmation were a couple benefits we are excited that this feature allowed us to introduce and we are just as dedicated to making the overall user experience great as well.

    To that end, we’ve already started work with our vendor (Magic.link) to make improvements to improve email deliverability.

    Here are few more things we’ve learned and will be getting to work on as well as considering for upcoming improvements.

    Reduce the frequency in which signing in is needed.

    Faster email delivery.

    Improved the experience when navigating between tabs once the Magic Link is clicked in emails.

    More authentication configuration options to choose from.

    Please, continue to help us by…

  2. 6 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Field to Account Insights

    Some organizations maintain their own important data, and would like both the data values and bucket sizes to be ones of their specification

    Requests:
    Company Size: 1
    CSM: 1

    4 votes

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    2 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow Contributors to set their Job Title

    Allow Contributors to set their Job Title like Admin's can so that the title shows on the web portal when they make a comment, leave feedback, or create an idea.

    1 vote

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  6. View internal notes via contributor console

    The ability for contributors to also view internal idea notes, in addition to status messages in the idea overview.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Internal note when entering a new idea

    The ability for a contributor (staff member) to also add an internal note in addition to the current fields when entering a clients idea via the contributors portal.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable DSC/GPO policy control preferences

    Similar to the existing is preference control between InTune and Group Policy, request for enabling preference control on server operating systems between DSC and GPO for configuration setting application.

    In a multi-vendor, multi-platform environment many times the highly technical configuration preferences, order and enforcement is less preferred to performing configuration management by DSC.

    At the moment the only way to allows DSC override of GPO is to disable the "Group Policy Client" service, which has undesirable outcomes for non-administrators.

    Enabling this feature would allow security and management design teams options to have DSC take preference to GPO settings, or disable…

    1 vote

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    0 comments  ·  Systems and Architecture  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. roadmap feature

    Hi team, as a product focused on user feedback, the roadmap feature is pretty shocking and you aren't delivering on the any of the feedback shared by your most loyal users... are you ever going to invest in the Roadmap feature?

    1 vote

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  11. UserVoice Salesforce Lightning Component

    I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.

    2 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Flag Idea as Important Enhancements

    Hi there,

    The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:

    1. Add ability for admin users to remove flags once they have served their purpose.
    2. Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    Thanks for considering!

    13 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Team-managed (next gen) projects in Jira integration

    Due to a limitation where team-managed project cards cannot be configured to display custom fields, the usefulness of the integration is degraded. Until Jira changes the functionality, we aren't able to support team-managed projects.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Clubhouse integration

    Integration with Clubhouse similar to the already existing integrations with Jira or Azure DevOps

    4 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow the use of search terms for saved view notifications

    When you save a view, it doesn't use the saved search terms to trigger the notification.

    1 vote

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  16. File Association Profiles needs Dynamic Query

    File Association Profiles needs Dynamic Query, Ex: Adobe Reader, Adobe DC Subscription are installed on user devices. We can have multiple associations profiles for users to make sure user could able to open PDF with Reader or DC Subscription as per the requirement. hence need to have dynamic query based on application to limit the file association like PDF application.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Copy Idea Link Button in Admin Console

    Please add a "copy idea link" button to the Admin Console, just like the smartlink you have in the Contributor Console and Sidebar.

    2 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. Private forum logon page styling

    The styling for the logon page for private forums is very poor and not very user friendly.

    Enable us to configure the HTML of this page so we can design a better experience for our users.

    2 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  19. test

    This is an idea

    1 vote

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  20. React Native Support for In-app Widget

    Having support for React Native for our app product would help us drive customer adoption and increased volumes of feedback, which is a key outcome for us with UserVoice. Since 50% of apps are built on React Native, I think this would be an impactful feature to build.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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