General Feedback

How should we improve our feedback and product management tools?
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How can we improve feedback management and help you make strategic product decisions?

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  1. Hubspot Integration

    We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.

    6 votes
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      3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    • Support Integration with Jira OnPrem (Server)

      Would like to be able to send tickets/features to Jira, but with the OnPrem/Server.

      23 votes
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        0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
      • The translated UV widget should map to the feedback forum that is translated to the same language

        We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

        We met with a UV rep twice before implementing the translated widget…

        3 votes
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          0 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
        • Change MRR to Revenue

          Not everyone uses MRR, change the name to Revenue or allow it to be altered, or total numeric traits on a suggestion

          4 votes
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            1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
          • Provide in the web portal automatic translation of site text based on User language setings

            Currently the site text is defined at the portal / App level and is in a unique language for all users.
            It would be great to provide multi-language support by translating automatically the site text based on the user language settings.

            3 votes
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              0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
            • Remove deleted VSTS items from Suggestion in UserVoice

              If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

              2 votes
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                0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
              • DigiMall Pty Ltd

                Owner name
                Amir Kashani

                Address
                328 Magill Rd
                Kensington Park, SA
                5068

                Phone
                08-8332 8853

                Website
                https://digimall.com.au/

                Business email
                ak@digimall.com.au

                Keywords
                photographer, graphic designer, business cards, real estate photography, printing services, photography

                Description
                Digimall are one of Adelaide’s top suppliers of commercial and trade print, we specialise in delivering top quality print and design to some of South Australia’s best companies. Having many years in the printing industry here at Magill Rd, we have the exact knowledge and skills to produce the immaculate printing products that you need. Our printing services range from Business Cards to Carbonless Pads and Self…

                1 vote
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                  0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                • Search and sort for users/accounts

                  When in the admin console, as opposed to only allow a search or sort, allow a search of users/accounts and then the ability to sort by a column

                  3 votes
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                    1 comment  ·  Reports & Insights  ·  Flag idea as inappropriate…  ·  Admin →
                  • Aussie Budget

                    Owner Name
                    David Niesler

                    Address
                    76 Frangipani Dr
                    CABOOLTURE, QLD
                    4510

                    Phone Number
                    (075) 495-8295

                    Website
                    https://www.aussiebudget.com.au/

                    Business Email
                    aussie_budget@optusnet.com.au

                    Keywords
                    carpet cleaning, pest control
                    Description
                    Aussie Budget has been offering carpet cleaning and pest control services for over 25 years. We provide homeowners renters and business owners near the Sunshine Coast Caboolture and Brisbane excellent service at an affordable price.If you’re looking for a quality carpet cleaning service we are the ones for you! With our state of the art equipment we can clean any area and provide the best results for you.Ensuring your floors are clean and hygienic…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Desensitise the sidebar save button until an idea has been selected

                      Ideally, the Save button on the contributor sidebar should be greyed-out (desensitised) when an idea has not been selected.

                      A few of our contributors got tripped up by this, they typed in the feebback, clicked the save button and got confused because nothing happend. They didn't realise that their feedback hadn't been submitted because they hadn't first selected an idea.

                      1 vote
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                        0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ability to enhance search results by creating keyword associations.

                        Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

                        This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

                        3 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
                          • Update the hosted JIRA Integration to support secure firewall settings.

                            Currently the documentation on integrating with JIRA requires companies to expose their JIRA to the entire internet. Need to be able to lock it down by hostname or IP address so that the hole in the firewall is not open to the entire internet. Asking UserVoice Customers to open the firewall to the entire internet puts their organization at risk for compromise.

                            2 votes
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                              0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make the profanity filter apply to user names, comment urls, email addresses

                              Currently the profanity filter does not apply to usernames, URLs in comments, or email addresses.

                              5 votes
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                                0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                              • Have a "pricing" page

                                Your website doesn't have a "pricing" page (either that, or it's intentionally hidden in an obscure place, but I would expect it to be in the dropdowns of the main, top menu)..

                                It would be great if you would have something like that instead of "contact our sales team". No offense but I want to have a quick, rough estimate how much this would cost me, and I don't want to send emails around just for that. It's a common practice and an expected piece of information in 2017.

                                68 votes
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                                  20 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Inform suggestions creators / voters of the feature status change

                                  In case a Feature is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators / voters when a Feature comment or status update is registered

                                  1 vote
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                                    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Enable "blocker" feature on a per-user basis

                                    We would really love to use the "blocker" feature when capturing feedback with the Contributor Sidebar and Salesforce integration. However, with a few different teams utilizing the sidebar, and each of those teams having a different definition of what a "blocker" is, we worry we may get suggestions marked as "blockers" for a a number of different reasons.

                                    It would be INCREDIBLY helpful to us if we were able to enable the ability to mark a suggestion as a "blocker" on a per-user basis. That way we could ensure that each user with the "blocker" feature enabled is working off…

                                    4 votes
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                                      0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow tickets to be forwarded to external email.

                                      allow tickets to be forwarded to external email.

                                      1 vote
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                                        0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Connect to multiple Jira projects (1 differente project for each forum)

                                        Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
                                        It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

                                        2 votes
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                                          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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