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General Feedback

How should we improve our feedback and product management tools?
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1081 results found

  1. Ability to see who opened and clicked status emails

    Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.

    5 votes

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  2. Include vote totals on new idea grid

    Include a sum of all of the votes in the filter at the top of a column

    12 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. Filter ideas in the grid by account name

    Enable admins to search for ideas associated to specific accounts by using the account name in the search field on the ideas grid

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  4. Use Categories instead of Forums on the Activity report

    Report on the categories, instead of the forums

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  5. Allow to paste images as attachments directly from buffer

    Many other feedback services and applications allow to paste images directly from the clipboard into the form.
    Github Issue, Slack, Telegram, Discord (basically every messenger now), Obsidina.md forums (basically any of the forums now)...

    This greatly diminishes the effort a user have to make to report anything. Saving a screenshot as a file (which a user actually does not need), uploading it (even with a drag-n-drop) is slow.

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  6. Have separate revenue field for potential revenue from prospects

    As an Admin or Contributor, when submitting a feedback item, have the ability to indicate if a customer is an existing customer or prospect.

    Then being able to see revenue broken out by existing revenue impacted vs. potential revenue

    2 votes

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  7. Be able to set SLAs for Ideas

    Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.

    1 vote

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  8. Filters are difficult to navigate

    The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Hey there!


    Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.


    • It is hard to visualize what filters are applied when working with a filtered view of the idea grid.


    • It is hard to make changes to applied filters directly from the idea grid.


    • It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).

  9. Clone an idea into a feature

    Finding a scalable way to utilize the features and roadmap functionality by copy / clone an idea into a feature.

    4 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  10. Allow users to designate their default "view" for the idea grid

    Allow users to specify which saved view should be the default view they are given when they return to the idea grid.

    8 votes

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  11. Customize content of Contributor license/welcome email

    The ability to modify/customize the email that contributors receive when being invited by an admin

    2 votes

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  12. Ability to sort on the Settings page for end-users to easily locate older ideas they have voted or commented on

    End-users that look up their past ideas on the web portal have difficulty locating old ideas to find updates/make comments when they are not subscribed or haven't seen activity in a while.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  13. Relocate confirmation banner

    The current confirmation banner now covers the search bar in the new UX. I often need to perform another search. Can this be relocated?

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  14. End users to view ideas and votes from their company

    Customers are asking for the ability to view all ideas and votes tied to their account because they will have multiple users who post to UserVoice without the others knowing.

    If they can see what’s coming out of their organization, they can coordinate better amongst themselves and produce better quality suggestions.

    Also they fear that someone within their organization might unknowingly post something sensitive about their company.

    53 votes

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    12 comments  ·  Ideas  ·  Admin →
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  15. Create new view when editing an existing view

    It's really annoying that you can not create a new view by editing an existing view. Now I have to restart with all my filters if I only want to clone the existing nd make minor changes. Took me forever to understand why I couldn't save the new view I hade created

    1 vote

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  16. Status updates push to external communication tools

    The ability, when updating a status - to push the notification to a tool that sends an SMS to subscribed voters.

    Or to a social media app text post like Facebook, twitter, discord channel.

    1 vote

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  17. Feature Editing need improved view of related ideas

    features - viewing related ideas lacks a way to navigate to linked ideas if there are no comments. There is also no display of the idea text, so if there are no comments, all you have available from the feature view is a title.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  18. Overdue Alert for Forum Owners

    Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe

    1 vote

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  19. Ability to click into charts on Activity report

    Ex: When hovering over graphs in the activity report, stats are displayed. Would like to be able to click on that and see the data in detail.

    4 votes

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  20. Private Category

    Private Category within the public forum

    1 vote

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