General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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Contributors see all feedback from their assigned accounts Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place
3 votes -
Contributors to add weighted importance average on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
1 vote -
Update Description verbiage in contributor tools to indicate that the description will be public In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.
1 vote -
1 vote
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Contributor Console should also list feedback captured without idea The activity stream in the Contributor Console does only list Feedback captured with a link to an idea.
This reflects how it works in "Ideas & Feedback | All Activity" in the Admin interface, but both are wrong. "All" means all. So also feedback without idea should list there. In the admin at least you can select "Needs idea". In the Contributor Console I do not see such an option.1 vote -
Restrict contributors ability to create ideas Ability to only allow contributors to add feedback to an existing idea, or prevent them from creating new ideas.
1 vote -
Capture Feedback on Multiple Users at Once Ability to capture feedback on multiple end-users at once
2 votes -
Comprehension analysis Real-time analysis proposal for the "Microsoft-Teams" app.
If the teacher could grasp how much a subject taught in class is being
understanding of a subject dictated in class, in real time.
real time. They could be much more dynamic in a class
class and indeed in the overall content.That is, if a teacher inserts an interactive element referring to the topic taught in class and the students could see that topic and could vote on how much they are understanding.
In a vote from 1 to 10, one could obtain unique data that would show in real time how…1 vote -
Notifications for Flagged Ideas Admins notified when an idea has been flagged
2 votes -
Request to Become a Contributor I’m in a situation where we have sales units places globally and I do not know the names of all these people and therefor I cannot invite them from the admin console. Not all of them at least. I can identify a part of our sales and support people and invite them. But I’m wondering if it would be possible for the rest to request to be a contributor?
2 votes -
1 vote
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Show linked work items to contributors When linking feedback, show the contributor if the idea has linked work items (Jira, Azure Devops/VSTS_.
3 votes -
View internal notes via contributor console The ability for contributors to also view internal idea notes, in addition to status messages in the idea overview.
1 vote -
Add Internal note when entering a new idea The ability for a contributor (staff member) to also add an internal note in addition to the current fields when entering a clients idea via the contributors portal.
1 vote -
UserVoice Salesforce Lightning Component I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.
2 votes -
Filter idea search in contributor console by Forum Some of the forums are archived and not relevant, and I don't need their results cluttering my search in the contributor console.
2 votes -
Contributory: Export my ideas with statuses As a Contributor, I would like the ability to export all my ideas and see what the Public and Private statuses are.
1 vote -
Contributor Portal to have Internal status I would like to have the Internal Status displayed for my contributed, following and upvoted ideas when using the Contributor Portal. Only Public status is shown at this point but I want to be able to follow the internal status.
1 vote -
Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback. When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.
5 votes -
Flag Idea as Important Retroactively We would like to be able to "Flag as Important" after the initial feedback is captured. Sometimes our Contributors forget to flag initially or decide they want to escalate the idea after the initial capture.
7 votes
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