General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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Public idea link when capturing feedback When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votes -
Formatting for Feedback Provide a WYSIWYG editor or rich-text formatting (including hyperlinks) for feedback gathered via the contributor sidebar.
1 vote -
1 vote
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Mitigate against duplicate feedback requests If the same Contributor is capturing the same piece of feedback, logged on behalf of the exact same user, do not allow submission, and give some indication that this has already been captured.
1 vote -
Report for Requests by Team Create a report of Requests filtered by Teams configured for the Contributor Sidebar.
Would be in the following locations:
Idea → Insights & Activity → Filter to include "Requests" → add filter for TeamSuggestions → Forum/Saved View → Activity & Moderation → Filter to include "Requests" → add filter for Team
3 votes -
Make idea description mandatory in the Contributor Sidebar When contributors create ideas, make it mandatory for them to enter a description. This way Product Managers can make sure they get the necessary details when Contributors create ideas.
7 votes -
Limit Contributors to Specific Forums Limit which forums Contributors can post to, and set their permission for forums by team. Currently Contributors can post ideas to any open forum on an account.
3 votes -
Submission Confirmation For Contributors As a contributor, I would like to receive confirmation that an idea I've submitted via sidebar has been created and is live in the forum.
2 votes -
Follow updates for everything an account supports It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.
4 votes -
Create a full-page view for the Contributor Sidebar Is there a way to use uservoice without using the sidebar browser plug in? I find it hard to search and track submissions and I prefer a web page layout.
3 votes -
1 vote
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Option to subscribe users without linking feedback to a suggestion When capturing feedback with the sidebar, it would be helpful to be able to subscribe the user to future/potential status updates, even if I'm not linking the feedback to a suggestion when I capture it.
1 vote -
Enable "blocker" feature on a per-user basis We would really love to use the "blocker" feature when capturing feedback with the Contributor Sidebar and Salesforce integration. However, with a few different teams utilizing the sidebar, and each of those teams having a different definition of what a "blocker" is, we worry we may get suggestions marked as "blockers" for a a number of different reasons.
It would be INCREDIBLY helpful to us if we were able to enable the ability to mark a suggestion as a "blocker" on a per-user basis. That way we could ensure that each user with the "blocker" feature enabled is working off…
7 votes -
Option to notify user when feedback is posted on their behalf We would like a checkbox in the sidebar similar to the "Subscribe customer to future status updates" checkbox that will send a notification to the user letting them know that feedback has been captured on their behalf with a link to the suggestion. Something along the lines of "Notify user that their feedback has been captured." Many of our contributors end up emailing a link to the suggestion to the user manually, but it would be nice to have the option to automate this.
7 votes -
8 votes
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Sidebar Linking Ideas Should Add User's Idea as Comments on the linked Idea When using the Sidebar, we're asked to get the client's idea in the Private section which is visible to Admins on the Uservoice portal and then link to an existing idea if it's close enough. This is a fantastic model to avoid duplicate postings and to ensure we have an accurate number of supporters for any given idea. However, my client's idea may be slightly different or have a different outlook than the currently posted Idea I'm linking to.
Current functionality will allow me to add private comments on behalf of a user to an existing idea and subscribe that…
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Search ideas in the sidebar without having to create a new idea I would like to be able to run a quick search of the ideas in my forum from the contributor sidebar. Currently I can only search for ideas from the sidebar while capturing a customer request.
21 votes -
Mobile Enabled Contributor Sidebar Allow mobile sales people to submit customer feedback via their phone or iPad via Contributor Sidebar.
5 votes -
In Zendesk app, show status of requests captured against it It would be helpful if the zendesk ticket could see the status of the request captured against it.
2 votes -
Contributor Sidebar functionality with Intercom Would like for the contributor sidebar to not pop up in a separate window when on the intercom page. It should pop up in line for the best experience.
2 votes
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