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General Feedback

How should we improve our feedback and product management tools?
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109 results found

  1. Contributors to add weighted importance average on behalf of customer

    Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback

    5 votes

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  2. Contributors see all feedback from their assigned accounts

    Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place

    9 votes

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  3. 1 vote

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  4. Internal user region and idea

    The ability to see the internal users (contributors) region to know which team from our international contributors have captured feedback and to track trends

    1 vote

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  5. 2 votes

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  6. Contributor Console should also list feedback captured without idea

    The activity stream in the Contributor Console does only list Feedback captured with a link to an idea.
    This reflects how it works in "Ideas & Feedback | All Activity" in the Admin interface, but both are wrong. "All" means all. So also feedback without idea should list there. In the admin at least you can select "Needs idea". In the Contributor Console I do not see such an option.

    3 votes

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  7. Disable Internal Roadmap menu option in contributor console per user's permissions

    It would good to disable the menu option completely for users who don't have the appropriate permissions.

    1 vote

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  8. 2 votes

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  9. Update Description verbiage in contributor tools to indicate that the description will be public

    In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.

    1 vote

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  10. Restrict contributors ability to create ideas

    Ability to only allow contributors to add feedback to an existing idea, or prevent them from creating new ideas.

    1 vote

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  11. Capture Feedback on Multiple Users at Once

    Ability to capture feedback on multiple end-users at once

    2 votes

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  12. View internal notes via contributor console

    The ability for contributors to also view internal idea notes, in addition to status messages in the idea overview.

    6 votes

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  13. Notifications for Flagged Ideas

    Admins notified when an idea has been flagged

    2 votes

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  14. Request to Become a Contributor

    I’m in a situation where we have sales units places globally and I do not know the names of all these people and therefor I cannot invite them from the admin console. Not all of them at least. I can identify a part of our sales and support people and invite them. But I’m wondering if it would be possible for the rest to request to be a contributor?

    2 votes

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  15. 1 vote

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  16. Show linked work items to contributors

    When linking feedback, show the contributor if the idea has linked work items (Jira, Azure Devops/VSTS_.

    3 votes

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  17. Filter idea search in contributor console by Forum

    Some of the forums are archived and not relevant, and I don't need their results cluttering my search in the contributor console.

    3 votes

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  18. Contributor Portal to have Internal status displayed in Activity Feed

    I would like to have the Internal Status displayed for my contributors, following and upvoted ideas when using the Contributor Portal. Only Public status is shown on the activity feed at this point but I want to be able to view the internal status as well.

    2 votes

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  19. Add Internal note when entering a new idea

    The ability for a contributor (staff member) to also add an internal note in addition to the current fields when entering a clients idea via the contributors portal.

    1 vote

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  20. UserVoice Salesforce Lightning Component

    I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.

    2 votes

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