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General Feedback

How should we improve our feedback and product management tools?
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  1. Contributor Console: User Name Search

    In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.

    6 votes
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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    5 votes
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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. Roadmap movement

    It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.

    3 votes
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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Contributor Console: Include Account Name on Activity Page

    When on Your Activity page, include the Account name when capturing feedback for a user. "You captured feedback for Jane Doe from UserVoice". Link to the Account feedback.

    Sometimes the account is more important than the person and you may forget what company that user belonged to. So this would be helpful context.

    2 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. I would like to send files in a feedback

    [en][Bing Translate]
    I would like to send files in a feedback

    I would like to send files as images when making feedback. If this resource already exists, a thousand pardons, if you can't do it?

    [pt-br]
    Gostaria de enviar arquivos em um feedback

    Eu gostaria de enviar arquivos como imagens ao fazer um feedback. Se esse recurso já existe, mil perdões, se não pode faze-lo?

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. Global page of all UserVoice feedbacks

    [en][Bing Translate]
    Global page of all feedbacks that I as a user enter so I can see and analyze all my feedbacks in UserVoice.

    [pt-br]
    Página global de todos os feedbacks UserVoice

    Página global de todos os feedbacks que eu como usuário inserir para que eu possa ver e analisar todos os meus feedbacks no UserVoice.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Contributor Console needs export capabilities

    Love the new console - makes things much easier.

    What we really need though is a way for contributors to export lists for different accounts within the contributor console.

    This allows our field reps to more easily review the supported ideas for our accounts during quarterly review business calls.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Contributor Console: Filter Status Update by Product Area or Forum

    Ability to filter the public status updates by Forum. Sometimes you want to see updates for a specific product (our forums are product based).

    Additionally, we have some internal forums that would be nice to filter out of this view.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Contributor Console: Roadmap doesn't take up enough of available space

    The Roadmap only shows 3.5 columns in my view; meanwhile, almost half the screen real estate is still available. Seems like a bug.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Contributor Console: Internal Roadmap Scroll not visible by default

    The left/right scroll for roadmap is not shown in my view without having to scroll down to see it. Usability issue.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Let agents filter by category in the Zendesk sidebar app

    Today, agents can filter ideas in the Zendesk sidebar app by Forum, and they can do a text search within those. It would be awesome if once they select a forum, they could also filter by the categories in that forum. This would help them find the right idea if a text search produces a lot of results.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Default Forum based on Brand in Zendesk sidebar app

    We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Report for Requests by Team

    Create a report of Requests filtered by Teams configured for the Contributor Sidebar.

    Would be in the following locations:
    Idea → Insights & Activity → Filter to include "Requests" → add filter for Team

    Suggestions → Forum/Saved View → Activity & Moderation → Filter to include "Requests" → add filter for Team

    10 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. Formatting for Feedback

    Provide a WYSIWYG editor or rich-text formatting (including hyperlinks) for feedback gathered via the contributor sidebar.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mitigate against duplicate feedback requests

    If the same Contributor is capturing the same piece of feedback, logged on behalf of the exact same user, do not allow submission, and give some indication that this has already been captured.

    1 vote
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Limit Contributors to Specific Forums

    Limit which forums Contributors can post to, and set their permission for forums by team. Currently Contributors can post ideas to any open forum on an account.

    5 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make idea description mandatory in the Contributor Sidebar

    When contributors create ideas, make it mandatory for them to enter a description. This way Product Managers can make sure they get the necessary details when Contributors create ideas.

    7 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. Submission Confirmation For Contributors

    As a contributor, I would like to receive confirmation that an idea I've submitted via sidebar has been created and is live in the forum.

    2 votes
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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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