General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
31 results found
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Embed NPS Widget Be able to embed the NPS widget while using the identify function.
3 votes -
NPS Widget Response Rate The number of end-users that saw the NPS widget vs. the number of end-users that submitted a score
2 votes -
Remember the date range in the NPS report Currently, it always resets to a specific date.
2 votes -
Solicit NPS scores based on completion status Solicit NPS scores when ideas are completed from users that are subscribed to the idea
1 vote -
Want to track NPS against product releases We would like the ability to track NPS vs our product releases. For example, when we move an idea/feature to "Completed" we want to see the impact that has on the NPS. A report that showed NPS vs. Completed ideas would be helpful for viewing the impact of those releases
3 votes -
Ability to email NPS responders within UserVoice In the same way we can email subscribers to an idea - I would like to be able to email NPS responders from within UserVoice.
6 votes -
Filter NPS export When you export NPS, it includes all of the data and doesn't respect filters for looking at just detractors, just passives, etc.
It would be nice to have the export respect the filters available in the report.
1 vote -
Custom data on NPS submissions When a user submits an NPS score, Product Managers need the full context on the score at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the NPS score so admins can see, not just who submitted on a score and their traits (if they're being collected), but also important details surrounding the context of the score.
4 votes -
NPS Feedback widget should not send feedback for invalid email addresses Today, when i enter email address of dash ("-") or even leave the email field empty, and press send the user gets a message to enter a valid email address. However the feedback is still sent to the server with name of Anonymous. We are using this script:
https://autodeskdesktopconnector.uservoice.com/widget_environment/tptkZ3xex9DYpkCm5VXKQ.js
1 vote -
Ability to capture NPS for different products on the same account We would the ability to capture NPS scores based on a specific to a product within the same portal.
22 votes -
7 votes
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Option to define custom scoring (1-5) versus NPS Our organization does not utilize NPS and uses a 1-5 rating. It would be great to create a custom scoring vs having to do manual calculations on the backend to get our 1-5 rating.
3 votes -
Don't dismiss the NPS widget if I reload the page or navigate away When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).
1 vote -
Add NPS column to the Accounts tab on the Users & Accounts page I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.
2 votes -
2 votes
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Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
79 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
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Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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