Report on response rate for NPS
It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
2
votes
John R
shared this idea
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Adminjake.tyson
(Admin, UserVoice)
commented
We would like to better understand the total # of NPS surveys sent out, so that we are better able to understand the response rate of our NPS surveys.