John R
My feedback
6 results found
-
5 votesJohn R
shared this idea
·
-
6 votes
An error occurred while saving the comment -
63 votes
An error occurred while saving the comment John R
commented
If you use multi-digit numbers for the title of Labels and Categories, they do not get sorted numerically. (only the first digit is used for the sort order)
screenshot: https://cl.ly/3F1M2H2P2D3D
-
4 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
An error occurred while saving the comment John R
commented
When there is no email address in the user record in Zendesk, the integration tries to use the email address of the user who's request was captured previously.
-
25 votes
An error occurred while saving the comment John R
commented
When capturing a request with the Sidebar, it could be helpful to include details about the customer. For example, "churn risk", "deal blocker", etc.
-
32 votes
An error occurred while saving the comment John R
commented
When viewing a single idea in the admin console, it would be helpful to have the ability to export all comments and supporters for that idea.
Currently, the export option is only available when viewing a list of ideas or search/filter results.
John R
supported this idea
·
When capturing feedback with the sidebar, it would be helpful to be able to subscribe the user to future/potential status updates, even if I'm not linking the feedback to a suggestion when I capture it.