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John R

← Customer Feedback & Ideas for UserVoice

My feedback

3 results found

  1. Capture Feedback without linking to Idea

    6 votes

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    1 comment  ·  General Feedback » Ideas  ·  Admin →
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    John R commented  · 

    When capturing feedback with the sidebar, it would be helpful to be able to subscribe the user to future/potential status updates, even if I'm not linking the feedback to a suggestion when I capture it.

  2. Allow agent to Change email address Zendesk Sidebar

    4 votes

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    2 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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    John R commented  · 

    When there is no email address in the user record in Zendesk, the integration tries to use the email address of the user who's request was captured previously.

  3. Be able to export comments within the idea export

    32 votes

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    2 comments  ·  General Feedback » Reports & Exports  ·  Admin →
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    John R commented  · 

    When viewing a single idea in the admin console, it would be helpful to have the ability to export all comments and supporters for that idea.

    Currently, the export option is only available when viewing a list of ideas or search/filter results.

    John R supported this idea  · 

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