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General Feedback

How should we improve our feedback and product management tools?
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  1. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    360 votes
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    56 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  2. Mentions in Public Comments

    The new ability to @mention admins within internal comments is great! As a corollary, it would be great if end users could @mention each other in public comments. This would enhance public discussion, allow users to directly interact with one another. Thanks for consideration!

    3 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    10 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. markdown in comments

    Would love to see Markdown extended to comment threads. I understand that it's already supported in the main description, but any followup comments (maybe even another user suggesting a different snippet of code) doesn't get the same formatting as a description.

    3 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add the ability to click into a report of each public status type for the "ideas by status" chart

    For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.

    4 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer

    It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.

    From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.

    Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.

    14 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ideas list in admin page should be keyboard accessible

    The Ideas page does not seem to be keyboard accessible. I'm trying to select an item and then use SHIFT+DOWN arrow to select other items, and it doesn't work. I'm also trying to just use the arrow key to highlight up or down the list and press the space bar to check the box for the highlighted item. This doesn't work.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bulk Add Labels

    When managing Labels for Ideas, the ability to quickly create multiple labels would be incredibly time saving! This would be especially important to users setting up their account for the first time.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Filter Ideas by Creator Team

    A channel agnostic way (such as the Ideas grid) to view ideas submitted by specific Internal Teams

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    55 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  11. Display 'Last Active Commenter' on Admin Console's Idea screen

    I need the Last Active User or Commenter to show on the Admin's Ideas screen. Using this and Last Updated will help me in knowing which tickets I need to respond to without having to click on each of them or having some kind of filter for "Needs response".

    1 vote
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Capture Feedback Unrelated to Idea

    Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. Filter Contributor Feedback in Admin Console

    Within the Admin Console I'd like to have the option to filter out feedback captured by contributors. We want contributor feedback but it would be useful to be able to filter it out when we want

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Improve error messaging for Admins with Limited permissions

    Admins with Limited Ideas permissions are able to post public comments from the Web Portal, but not from the Admin Console, and attempting to do so produces a generic error - this error should provide information about why they cannot comment publicly from the Admin Console, and ideally, where they CAN comment publicly from.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Save Draft of Public Comments

    It is too easy to close out of an idea that you're responding to an idea when it's in the half-page view from the ideas page and lose everything you've typed as a public comment.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add ability to add clipboard screenshots to Post New Idea

    As a software developer, screenshots are crucial for users to communicate issues and suggestions to us. We need this functionality when a user is posting a new idea . Previous UserVoice efforts to obtain screenshots were complex and riddled with issues.

    I have a better idea. Rather than trying to snip a screenshot, why not allow the user to simply paste an image that is already present in their clipboard? The user can use the Windows Snipping Tool (or any other screen capture tool) to capture the image, and easily paste the clipboard image in the browser/uservoice. This is an…

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display Requester Name on new Contributor Suggestions

    Suggestions created by contributors should display Requester's name instead of the contributor that submitted their feedback and created the new suggestion

    15 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow admins to favorite or bookmark specific ideas so that they can quickly refer back to them later

    Allow admins to create a list of favorite or bookmarked ideas that they can easily refer back to instead of having to search through all ideas. Filtered views are good but sometimes an admin wants to keep an eye on a handful of ideas across multiple different categories/labels so it would be really helpful to be able to favorite or bookmark ideas to access quickly.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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