General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
350 results found
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Add custom questions when creating an idea on the portal/widget When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
418 votes -
Allow admins to split ideas multiple times Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
Users love cramming several things into one entry.Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more
57 votes -
Allow column selection for Idea Lists Customize and save column selections for Idea Lists, similar to Grid Views.
4 votes -
Ability to Filter/Search by "Created by" (aka original idea submitter) I wish there was a way to filter down or search ideas by the "Submitter" or "Created by." I feel like I have looked high and low in the UI and don't seem to have found a easy way to go about this.
The use case is that when we get feedback from external users and I reach out to them via email to gather more context, I don't even share the Feedback Portal link with them because Content Hub's portal is not public, so they wouldn't be able to access it.
After our exchanges and gathering more context, I…2 votes -
Filter simple text custom fields Add text filtering options to allow filtering of simple text, url, and/or multi-line text.
Use specific criteria like "Equals", "Does not equal", "Begins with", or "Ends with".
2 votes -
Filter by importance ratings (admin grid) Using advanced filters, filter the view to show only ideas that received a specific importance rating.
2 votes -
Expose Forum Id in Edit Console It would be a better user experience to expose the forum ID in the edit modal instead of needing to go find it via the api or url
2 votes -
Allow admins/contribs to unsubscribe or subscribe users AFTER creation Create a toggle to allow admins to manually update a subscription status for a user on an idea.
2 votes -
Add an AI Agent to consolidate feedback AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc
For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.
Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions they…
1 vote -
Take number of votes into account with concept search When searching in the idea grid, surface ideas with more votes higher in results
4 votes -
Would like more fields to be allowed to edit in grid (not have to open the idea) It would be a big time saver to be able to edit more fields in grid view. This is possible now with e.g., labels and I understand why you wouldn't want to allow this for some fields such as public statuses (notification/template message implications) but it would be ideal if I could change: Idea Name, Description, custom fields, and forum/category without having to open each item.
2 votes -
Create an idea list from a detected Theme Once Themes are detected you it would be helpful to be able to convert to an Idea List to be able to update the ideas status, create roadmap items, run impact reports and manage the ideas in the themes.
1 vote -
Filter Idea Grid by Custom Account Fields We have the need to be able to filter the idea grid by custom account properties
17 votes -
Merge comment to Existing Idea I know we can convert a comment to a new idea, but it would be really great if I could also just merge it into an existing idea.
Right now, I have to create a new idea and then merge that idea into an existing one. Seems like an unnecessary and inefficient step.
1 vote -
Idea Lists: Support Saved Views/Sticky Columns We would like the Idea Lists to save the column configurations. Its a bit tiresome to need to change the columns back on every page refresh.
1 vote -
Expand Idea List Permissions In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:
View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.
Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.
1 vote -
Identify if an idea has already been added to an idea list from the "all ideas" grid On the all ideas screen to see if an idea is in an ideas list
1 vote -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes -
Alphabetize Segment Order From the list view, when adding segments, the order of the segments look to be in the order they were created. Is it possible to get these alphabetized? We have quite a few and it would make it easier to find them.
1 vote -
Add sorting (maybe filtering?) to the idea lists and saved view dropdowns starting to created a lot of saved views and idea lists. would be great if we can at least sort those alphabetically in the dropdown
1 vote
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