General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
346 results found
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Add custom questions when creating an idea on the portal/widget When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
419 votes -
Allow admins to split ideas multiple times Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
Users love cramming several things into one entry.Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more
58 votes -
Allow sharing of Idea Lists/Grid Views with groups of people Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:
- If you want to share a view with a group of people you have to manually specify them one by one, there is no way of specifying a group of people - in an ideal world I would be able to share a view with everyone in the EMEA Success team…
6 votes -
Filter simple text custom fields Add text filtering options to allow filtering of simple text, url, and/or multi-line text.
Use specific criteria like "Equals", "Does not equal", "Begins with", or "Ends with".
3 votes -
Filter by importance ratings (admin grid) Using advanced filters, filter the view to show only ideas that received a specific importance rating.
3 votes -
Ability to Filter/Search by "Created by" (aka original idea submitter) I wish there was a way to filter down or search ideas by the "Submitter" or "Created by." I feel like I have looked high and low in the UI and don't seem to have found a easy way to go about this.
The use case is that when we get feedback from external users and I reach out to them via email to gather more context, I don't even share the Feedback Portal link with them because Content Hub's portal is not public, so they wouldn't be able to access it.
After our exchanges and gathering more context, I…3 votes -
Display Flag Reasons and Resolution Details in Grid View Add columns to the grid view to show why an idea was flagged and, if cleared, how the flag was resolved without needing to open the idea details page.
2 votes -
2 votes
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Add creator to All Idea list view In the All Idea list view there is no column for who created the idea. This would be a nice addition without having to open up each idea separately.
2 votes -
Expose Forum Id in Edit Console It would be a better user experience to expose the forum ID in the edit modal instead of needing to go find it via the api or url
2 votes -
Bulk add idea to multiple idea lists When viewing an idea details, allow us to select multiple Idea lists to add the idea to vs adding them to idea lists one at a time
1 vote -
Allow admins/contribs to unsubscribe or subscribe users AFTER creation Create a toggle to allow admins to manually update a subscription status for a user on an idea.
2 votes -
Advanced Filtering: Complex And/Or options I want more complex filtering options. For example, if I use advanced filters on labels and I want to return results 'Label A AND (Label B OR Label C)' there is no way to do this. I only have all of, any of, none of. Additonally, when using advanced filters, we are only able to add a single label filter option. So I could theoretically do this action if I was able to create multiple lines
-all of Label A
-any of Label B or Label C1 vote -
Advanced Filters: Labels dropdown should conform to the latest UX update in advanced filters, the labels dropdown displays as a single tiered list, and not in any logical order. very hard to determine what to select. we would like to see this dropdown as the tiered structure
1 vote -
Filter ideas by Salesforce Integration fields We can currently filter by Account Name which is a field that syncs with Salesforce. It would be AMAZING to be able to filter by additional fields that sync'd from Salesforce. There is huge potential for data insights to be able to filter and show what ideas affect certain types of accounts, or regions, or etc. I know we can do this via segments, but not everyone is able to create those and filtering would be so much more flexible.
An additional use case is to simplify account level filtering. We have clients that span overa hundred different account. In…
1 vote -
List Prioritization: Merged Ideas adopt Priority When merging ideas that exist on Idea Lists, the idea it is merged into should adopt the previous idea list priority? or maybe a dialog to confirm if there is a conflict?
Right now, it is an extra step to assign priority when we merge an idea that already has a priority
1 vote -
Add an AI Agent to consolidate feedback AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc
For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.
Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions they…
1 vote -
Take number of votes into account with concept search When searching in the idea grid, surface ideas with more votes higher in results
4 votes -
Would like more fields to be allowed to edit in grid (not have to open the idea) It would be a big time saver to be able to edit more fields in grid view. This is possible now with e.g., labels and I understand why you wouldn't want to allow this for some fields such as public statuses (notification/template message implications) but it would be ideal if I could change: Idea Name, Description, custom fields, and forum/category without having to open each item.
2 votes -
Rework label Please make the labels more fluid and easy to manage, e.g. add the option to remove them by clicking X, instead of having to open the labels modal, searching and then un-checking the box. Should be similar to how the labels work in Jira.
1 vote
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