General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
352 results found
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Would be nice to have a method to group (parent-child) views I manage several forums and have different views for each. Currently the views are displayed in the order that they were created and it takes a minute to find the view I'm looking for depending on the forum I need to manage at that time. It would be ideal to be able to group views and collapse the lists I don't need to see at that moment. To take it a step further, the ability to share tat the parent level i.e., all the views under the parent would save me time as well!
1 vote -
Allow filtering on custom field where data type is 'URL' I have a custom field where the data type is URL. Currently columns with that data type can not be filtered on which would be ideal for me.
1 vote -
Follow an Idea or Forum Hi
For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?1 vote -
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings
3 votes -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
1 vote -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
3 votes -
Remove Unmerged Ideas from Main Idea Feed When I unmerge an idea from another one, I don't want to see it in the old idea's feed anymore. It clutters up the feed with inaccurate and confusing data and on ideas with lots of activity, the more entries that are on the page, the more glitchy the feed gets. I understand the need to have a log of activity, but it's not useful, and potentially misleading, to still see unmerged ideas being displayed.
1 vote -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
2 votes
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Autosave drafts of comments/notes/messages To have an autosave feature for admin console when managing ideas
3 votes -
1 vote
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