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General Feedback

How should we improve our feedback and product management tools?
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  1. New Activity Report needs filters by Forum at the top level, to go with Time period.

    When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
    That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic

    8 votes
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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Mark – This is something we know is important. We’ll definitely be implementing the ability to select Forums/Categories as filters on insights, but we didn’t want to hold up release to start getting feedback.

    Thanks a lot for checking it out and for the early feedback!

  2. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    54 votes
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    In Discovery  ·  2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Default screen for IDEAS & LOGIN to show the ideas, not a dashboard

    When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
    https://humana-sales.uservoice.com/admin/v3/views/insights

    I would much prefer to view the more functional screen. If I want to view reports, I will view reports.
    https://humana-sales.uservoice.com/admin/v3/views/manage

    This adds time to my every visit.

    1 vote
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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

    We’re working on updated navigation to alleviate this problem.

    In the meantime, did you know that every UserVoice screen (including the settings for filters and sorts) can be bookmarked? Hopefully a bookmarked URL is a reasonable short term workaround while we get this inconvenience sorted out.

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