General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
102 results found
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"My Feedback" tab on web portal to include all of my feedback across forums When going to the "my feedback" tab from the web portal, it would be nice to see all of my feedback across all forums
2 votes -
Ability to filter and sort ideas based on Importance rating (web portal) I've had a number of users request the ability to easily view which ideas they've given a particular importance rating to, as well as the ideas they haven't given a rating to yet. If a user could filter by and/or sort ideas by the importance rating they have provided (or lack there of) that would help them quickly reference the ideas that are most important to them and identify ideas they haven't rated yet.
2 votes -
Improve User Experience for "Vote for Existing Idea" Button on Portal Change out the 'vote for an existing idea' action button to a design, such as a tab view, that is more intuitive for users to look through the suggested ideas to click on the idea vote button instead.
1 vote -
Ability to have a UserVoice for internal teams, not just customer-facing use This would set the tool apart from others, as some suggestions may not be relevant for customers to see.
1 vote -
Mobile Admin View Absolutely need a mobile view for the admin console. This is impossible to navigate.
1 vote -
Client Account Portal Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic initiatives.
1 vote -
move an idea to a different forum in a idea view As an Admin, i spend most of my time in the idea view, reviewing, providing comments, changing status, assigning owners. Some ideas are submitted into the wrong Forum/category. In order to change this, back out of the Idea window, click on the row selector, go to the bottom of the screen, click on the elipse (...) click on move idea and then I can move the idea to a new forum.
Or I can to copy the idea title, open up "all activity" search for the idea. click on edit, and change the forum.
Both of these options are not…
2 votes -
Improve clarity and speed of portal Idea Search The user reported a problem here:
https://illustrator.uservoice.com/forums/333657/suggestions/35516884As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.
1 vote -
It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
Works the same on Chrome and Chromium browsers.
Was not an issue before recent redesign.1 vote -
Add messaging about the inability to end an idea body with a link in the web portal When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.
2 votesTo share a little insight here: The vast majority of spam we see submitted to UserVoice sites end in a link. As a quick fix, we blocked postings that ended in a URL but did so without providing an error message. Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.
We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.
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Web portal URL to be a path on our existing domain We would like to be able to have our web portal domain be a path on our existing site
1 vote -
Allow viewing all ideas sorted by number of votes I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about
1 vote -
1 vote
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View idea suggestion when using mobile When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:
When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.
It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…
1 vote -
Sort ideas by created date Sort ideas by date.
1 vote -
Explain to customers the difference between a hot idea and a top idea On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.
1 vote -
Importance rating as 1-5 rather than 3 custom text options To customize the importance rating to be 1-5 on a critical scale
1 vote -
Customize importance rating text Have customized text for the importance rating scale and specific text for the question and buttons
2 votes
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