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General Feedback

How should we improve our feedback and product management tools?
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101 results found

  1. Improve clarity and speed of portal Idea Search

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884

    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  2. Save a copy a "saved View" in Admin console

    IN the admin console, you can create and save and shave a view. It takes time to create a view and save it, but if you want to create a second view similar to an existing view you have to start from scratch and add fields, move them around, create filters. This is alot of work.
    Especially if you want the new view to be 90% simliar to a previous view you have created.

    1 vote

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  3. move an idea to a different forum in a idea view

    As an Admin, i spend most of my time in the idea view, reviewing, providing comments, changing status, assigning owners. Some ideas are submitted into the wrong Forum/category. In order to change this, back out of the Idea window, click on the row selector, go to the bottom of the screen, click on the elipse (...) click on move idea and then I can move the idea to a new forum.

    Or I can to copy the idea title, open up "all activity" search for the idea. click on edit, and change the forum.

    Both of these options are not…

    1 vote

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  4. It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them

    Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
    Works the same on Chrome and Chromium browsers.
    Was not an issue before recent redesign.

    1 vote

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  5. Add messaging about the inability to end an idea body with a link in the web portal

    When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.

    2 votes

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    To share a little insight here:  The vast majority of spam we see submitted to UserVoice sites end in a link.  As a quick fix, we blocked postings that ended in a URL but did so without providing an error message.  Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.


    We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.

  6. Web portal URL to be a path on our existing domain

    We would like to be able to have our web portal domain be a path on our existing site

    1 vote

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  7. Allow viewing all ideas sorted by number of votes

    I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about

    1 vote

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  8. 1 vote

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  9. View idea suggestion when using mobile

    When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:

    When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.

    It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…

    1 vote

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  10. Sort ideas by created date

    Sort ideas by date.

    1 vote

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  11. Explain to customers the difference between a hot idea and a top idea

    On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.

    1 vote

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  12. Total Number on web portal should show open and closed

    Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)

    1 vote

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  13. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages.

    Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.

    1 vote

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  14. Importance rating as 1-5 rather than 3 custom text options

    To customize the importance rating to be 1-5 on a critical scale

    1 vote

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  15. Customize importance rating text

    Have customized text for the importance rating scale and specific text for the question and buttons

    2 votes

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  16. Idea preview and confirmation screen prior to posting

    Allow users to preview the idea to confirm its contents before publishing it

    1 vote

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  17. End user Settings & activity - View all & filter by activity

    Settings & activity | Ability for End-user to filter their view based on Activity type

    Currently it is not possible to view all types of activity from a users Settings & activity page.
    - It'd be helpful to view all activity from this one page
    - Secondary it'd be useful to filter contributions based on an Activity type such as ideas I've started, Ideas I've voted on, Ideas I've rated, Ideas I've commented on.
    Currently the view is quite confusing to understand what contribution a user has made and where

    2 votes

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  18. Custom Cookie Consent

    We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
    This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.

    1 vote

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  19. Relocate confirmation banner

    The current confirmation banner now covers the search bar in the new UX. I often need to perform another search. Can this be relocated?

    2 votes

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  20. Custom Fields for end-users

    To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas

    1 vote

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