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General Feedback

How should we improve our feedback and product management tools?
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92 results found

  1. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages.

    Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.

    1 vote

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  2. Importance rating as 1-5 rather than 3 custom text options

    To customize the importance rating to be 1-5 on a critical scale

    1 vote

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  3. 1 vote

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  4. Customize importance rating text

    Have customized text for the importance rating scale and specific text for the question and buttons

    2 votes

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  5. Idea preview and confirmation screen prior to posting

    Allow users to preview the idea to confirm its contents before publishing it

    1 vote

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  6. End user Settings & activity - View all & filter by activity

    Settings & activity | Ability for End-user to filter their view based on Activity type

    Currently it is not possible to view all types of activity from a users Settings & activity page.
    - It'd be helpful to view all activity from this one page
    - Secondary it'd be useful to filter contributions based on an Activity type such as ideas I've started, Ideas I've voted on, Ideas I've rated, Ideas I've commented on.
    Currently the view is quite confusing to understand what contribution a user has made and where

    2 votes

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  7. Allow to paste images as attachments directly from buffer

    Many other feedback services and applications allow to paste images directly from the clipboard into the form.
    Github Issue, Slack, Telegram, Discord (basically every messenger now), Obsidina.md forums (basically any of the forums now)...

    This greatly diminishes the effort a user have to make to report anything. Saving a screenshot as a file (which a user actually does not need), uploading it (even with a drag-n-drop) is slow.

    5 votes

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  8. Custom Cookie Consent

    We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
    This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.

    1 vote

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  9. Custom Fields for end-users

    To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas

    1 vote

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  10. 2 votes

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  11. Ability to sort on the Settings page for end-users to easily locate older ideas they have voted or commented on

    End-users that look up their past ideas on the web portal have difficulty locating old ideas to find updates/make comments when they are not subscribed or haven't seen activity in a while.

    2 votes

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  12. Relocate confirmation banner

    The current confirmation banner now covers the search bar in the new UX. I often need to perform another search. Can this be relocated?

    2 votes

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  13. Allow users to Export all account feedback from "My Feedback"

    Frequently we get requests to allow users to export not just feedback they have submitted, but also feedback from anyone in their org. They can view it from the portal, but not having the ability to export that data is frustrating for them. Can we get that export added as well?

    1 vote

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  14. WebPortal search to exclude Public status

    When using the search bar on the webportal, having the option to omit certain status like completed.

    1 vote

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  15. Hardcoded 'idea' term, portal performance, search timing

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884
    Indeed, we can’t customize the 'idea', and users often get frustrated they have to call bugs as 'ideas'.
    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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  16. 1 vote

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  17. Customize idea input text (currently Describe your idea...optional)

    There are a number of text areas that can be customized. However I was not able to see a place to customize the Description box of an idea. I would like to put a note here that reminds people that the description will be public, types of helpful info to includes, etc. Thanks!

    3 votes

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  18. Use search operators on web portal

    Be able to put search terms in quotes to return exact strings in the idea title or description, or include the ability of search operators on web portal

    2 votes

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  19. Restrict Contributors from directly posting ideas on the Web Portal

    Contributors are posting to the Web Portal when they should be using the Sidebar. I'd like to be able to block them from posting directly on the portal, forcing them to use the Sidebar or Contributor Console.

    1 vote

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  20. Be able to post idea from web portal landing page

    It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.

    1 vote

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